Archive for February 2013

Orbograph Client Conference 2013 is Just Around the Corner

Did you see our recent press release announcing our conference agenda with a star-studded line-up of presenters and topics? Join us for our Check and Healthcare Payments Automation Jazzfest where you will be blown away with an ensemble of content, networking activities and entertainment!

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Thinking Through Teller Image Capture

Check processing has always been considered a critical departmental activity which could impact customer service and the branch operations, but indirectly. With today’s popularity of teller image capture, check processing at the teller line has a much wider range of considerations. Teller image capture moves the entire capture and balance process to the front counter. The strategic implication of this move is more than just financial savings. Think about the impact it has on the customer “experience”, the employee environment in the branch, risk mitigation and work process improvement. Each category has a life of its own with many considerations.

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5 Reasons New Orleans is an Exciting Destination for the 2013 Orbograph Client Conference

No matter when you go, New Orleans is an exciting place to be. The jazz music, Cajun and Creole cuisine, European architecture, abundance of art and the deep ties to tradition all lend New Orleans to a fun and distinctively unique experience. The “Orbo conference” always has its own unique flair, throw in the highlights of New Orleans and it could get crazy April 10th – 12th…

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7 Ways to Utilize Teller Capture to Revive Bank Branch Operations

Imagine a bank branch. The tellers are at their stations and greeting customers promptly. Checks are processed as they are received without errors. The transactions are balanced in front of the customer instead of after hours in the back-office and the need for teller overtime is eliminated.

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