Digital, Branch and Call Center Metrics; Are We Making Progress?

January 31, 2018 / 0 Comments

Cornerstone Advisors recently released their 2017 Cornerstone Performance Report for Banks. On the heels of this report, Gonzo Banker website offers their insight into how banks’ operational performance has changed over the past 10 years based on the information contained in the report. There’s a long list of metrics that have changed dramatically, but they narrowed it to 10…

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Medical Records on Your Apple iPhone: Will It Help the Patient Experience?

January 26, 2018 / 0 Comments

Mainstream technology is beginning to create patient-doctor relationships that are unprecedented. CNBC reports that Apple is moving deeper into healthcare with a service that lets users easily view their medical records. Ultimately, “we’re hoping to enable richer conversations between doctor and patient,” said Sumbul Desai, Apple’s digital health lead who’s also a physician and medical researcher…

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FED Study Shows Underutilized Mobile Capabilities, RDC Stays Strong

January 23, 2018 / 0 Comments

The Financial Brand website summary of mobile banking report shows a disappointing rate of mobile payment and payment adoption among consumers. Consumer enrollment in mobile banking services is growing as more individuals rely on their mobile phones for access to financial services. While growing, the total enrollment and usage percentages for most organizations still falls short…

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Top 12 Takeaways from the 2018 JP Morgan Healthcare Conference

January 18, 2018 / 0 Comments

It’s an invitation-only look into the crystal ball. The 2018 JP Morgan Healthcare Conference  took place last week in San Francisco, with over 20 healthcare systems represented and offering presentations, including Advocate Health Care, Aurora Health Care, Baylor Scott & White Health, Catholic Health Initiatives, Geisinger Health System, Hospital for Special Surgery, Intermountain Healthcare, Mercy…

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Restrictive Endorsements a Big Part of Regulation CC Changes

January 16, 2018 / 0 Comments

The Expedited Funds Availability Act (EFAA) and the Check Clearing for the 21st Century Act (Check 21 Act), announced in 2014, will have amendments effective July 1, 2018. We learn this via the Federal Reserve Board (FRB) publishing in the Federal Register final amendments to Regulation CC (Availability of Funds and Collection of Checks). These amendments contain…

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What is the Relationship of Next Generation Check Recognition to the Top Five Retail Banking Trends for 2013?

Visionary Aite Predicts Payments Evolution

January 11, 2018 / 0 Comments

A new year means new opportunities, and Aite Group’s Top 10 Trends Report tells us to be ready for changes in 2018! It looks to be an amazing year of challenges for retail banking payments as well as wholesale banking. Note: Both sites also feature a link to their Top 10 Trends in Financial Services, 2018  summary…

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The Reappearing Check: Maintaining the Magic in 2018

January 4, 2018 / 0 Comments

An interesting new white paper from Digital Check explores the expected demise of paper checks – – and how, as if by magic, the “expected” suddenly did not occur. We all know the drill: 50 billion checks written in the 90s; 20 billion checks written in 2013 – – – do the math, and at…

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2018 Predictions: Tech-Human Interaction is the Future

January 3, 2018 / 0 Comments

Frost & Sullivan’s Growth Innovation Leadership (GIL) briefing titled, “Global Healthcare Market Key Predictions for 2018,” was held on December 13, 2017, and their experts predicted another year of big disruptions, transformations, and innovations as the healthcare industry — really, in health care??? As reported at HospiMedica.com: Human-machine collaboration will bridge the gap between artificial intelligence…

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