Customer Acquisition
As technological innovation continues to evolve society, so does the way it affects society’s interaction with businesses, including their banks!
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Want to go deep on financial fraud and crime, and learn the difference between the two while also learning about the role of modern cybersecurity tools in curtailing both? Get comfortable and spend some time with this comprehensive article from McKinsey & Company covering Financial crime and fraud in the age of cybersecurity. Their analysis…
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Paymnts.com reported recent data (from West Monroe Partners) that found 77 percent of banks are already putting AI solutions to use in some way. Count Chase as one of the forefront adopters of Artificial Intelligence solutions and technology. Chase is embracing AI and ML to help customers conduct business while preventing fraudsters from making off with data or financial…
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A new report by FIS finds that business satisfaction has dipped slightly, but remains high. The FIS research found that 78% of U.S. SMBs report being extremely or very satisfied with their PFIs, down slightly from 81% in the 2018 study. SMBs with $25M-$75M in revenue reported the highest satisfaction in their banking providers (85%).…
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Let’s face it: Human beings are indispensable, but we are learning that in order to bring the level of service that is expected in today’s marketplace, machines and analytics have to work together and deliver quicker, more intelligent solutions than we’ve previously seen or experienced. This is the root of Artificial Intelligence and its value…
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When Facebook announced its Libra payment system, reactions were varied, to say the least. Can a gigantic company that cannot be trusted to safeguard our heretofore private information be ready to handle cryptocurrency? PYMNTS.com wonders if another giant company, Walmart, might have a better chance to succeed in the payments field, particularly in light of…
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It seems like not so long ago cloud computing was a nifty pie-in-the-sky idea (see what we did there?) that we’d eventually embrace along with personal jet packs and resorts on the moon. While the jet packs and moon lodgings are still off in the future, let’s make one thing clear: cloud computing is not…
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Pymnts.com features a podcast with Ingo Money CEO Drew Edwards and Karen Webster discussing the new risk of fraud related to remote mobile check deposits. “Mobile check capture fraud is now escalating so badly that some banks are thinking about shutting it off, because the losses just aren’t worth it,” Edwards states. It’s an interesting…
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It may come as a surprise to those outside of the payments industry, but handling cash — real dollars and cents — is actually not an effortless “default mode” for retail businesses. In fact, as illustrated at RetailSupplyChains.com, handling cash is a complex, potentially expensive process: Where there is a cash, there is a cost,…
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We’re sharing an interesting — and obviously Canadian — ode to “cheques” today. We’ll even maintain the north-of-the-border spelling. Do you know what is common between U.S. and Canadian companies? Both still write lots of checks! See what the Financial Post shares as a bit of esoteric insight: Why do many Canadian businesses insist on…
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