FAQ from ECCHO – a Wealth of Information

March 4, 2013 / 0 Comments

Joining the ECCHO 2013 Operations Committee meetings in Dallas was a luxury to a vendor like Orbograph. The level of details which are covered related to topics such as check clearing, check processing and deposits is not only a testament to the commitment of the organization to excellence, but explains rules and concepts which are seldom exposed within the walls of software vendors. Examples of detailed analysis and discussion topics which are invaluable include…

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Orbograph Client Conference 2013 is Just Around the Corner

February 27, 2013 / 0 Comments

Did you see our recent press release announcing our conference agenda with a star-studded line-up of presenters and topics? Join us for our Check and Healthcare Payments Automation Jazzfest where you will be blown away with an ensemble of content, networking activities and entertainment!

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7 Ways to Utilize Teller Capture to Revive Bank Branch Operations

February 11, 2013 / 0 Comments

Imagine a bank branch. The tellers are at their stations and greeting customers promptly. Checks are processed as they are received without errors. The transactions are balanced in front of the customer instead of after hours in the back-office and the need for teller overtime is eliminated.

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Convenience – Is it Driving Banking Innovation?

January 21, 2013 / 0 Comments

According to Michael Porter, a Harvard business professor and strategy guru, a company’s long-term survival dictates that a business strategy be chosen. Three primary strategies for consideration include: dominating a specialized market, providing consumers with the lowest cost for products and/or services and differentiating services and/or products.

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12-12-12: The End of the Check is Upon Us

December 12, 2012 / 0 Comments

Today is 12-12-12. The number certainly holds significance in human existence as illustrated by: Apart from there being 12 hours of day and night, and 12 months in the year in the Roman calendar, there 12 signs of the Zodiac, 12 Apostles, 12 days of Christmas, 12 tribes of Israel, 12 gods of Olympus, 12 old testament prophets… you get the idea. Some say the day symbolizes love, others completeness or fulfillment. Later this month, according to the Mayan Calendar – 12-21-12 – DOOMSDAY!

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Recognition Systems Plateau Before they Grow

November 27, 2012 / 0 Comments

As I was planning for our 2013 Orbograph Client Conference, I was reviewing materials from a past years conference, and have to admit, was a little disturbed on a few memories! I remember that conference like it was yesterday. Beyond the excitement of a conference in Salem, MA around Halloween, and a really fun theme called “A Supernatural Opportunity from Orbograph”, three very distinct topics gave me flashbacks…

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Living on the Edge? Staffing with Part-timers on the Teller Line and in Operations

October 22, 2012 / 0 Comments

The article “Improving Branch Productivity with Part-time Tellers” on BAI Banking Strategies reinforces an idealistic concept which all businesses have regarding staffing, particularly in today’s economy; keep FTE (Full Time Equivalents) costs low!  The concept of employing part-timers not only supports the strategic goals of an organization to remain competitive in the marketplace, but also…

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How Virtualization Helped Recognition and Image Fraud Prevention Thrive in Banking

September 12, 2012 / 0 Comments

Years ago, when Moore’s law was running strong, the industry saw CPU capacity doubling in a 2 year period. This advancement gave handwriting and OCR recognition vendors hope that applying new algorithmic approaches for image analysis would ultimately translate into cost-effective solutions. Hardware was always “behind the curve” of algorithms, and thus end-user customers many times chose not to implement new technology due to the heavy hardware requirements and costs of doing so.

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Why Checks have a Place in our Future

August 15, 2012 / 0 Comments

Everyone seems to want to pick on the check. Poor little guy… Obviously there are inefficiencies with checks, which translate into innovations and new products which generate margin in certain market segments. But let’s not forget…

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Congratulations ECCHO NCP Graduates

August 10, 2012 / 0 Comments

What a great accomplishment by the nearly 200 financial industry professionals who recently passed the ECCHO National Check Payments Certification (NCP). This commitment to continued excellence shows that the check processing industry is still alive and kicking! The commitment for this exercise and certification should be appreciated as a true commitment to their profession.

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