crystal ball

Healthcare RCM Predictions for 2017 from 6 Experts

December 8, 2016 / 0 Comments

The shift from fee-for-service to value-based care as well as an increasing number of patients enrolling in high-deductible health plans mean big revenue cycle management challenges for the industry. Becker’s Hospital Review asked six industry experts for their predictions and outlook on the coming year. It’s a quick read and easily digestible, but the main thread seems…

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Are Banks Still Taking a Traditional View Toward Branch Technology?

November 22, 2016 / 0 Comments

New technologies by the FINTECH community continue to grab the spotlight in the market. FINTECH is pushing hard on digital payment varieties and all kinds of scenarios to make P2P, B2B, and P2B via mobile devices and new card/chips options, taking volume from the branches. Banks are looking for ways to better serve millennials, too.…

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banker

Banking in the Next 5 Years: Video Interviews

November 15, 2016 / 0 Comments

Recipients of the 2016 FinTech Forward awards discuss how evolving technology will reshape banking in the next five years. Some of the key takeaways: Data, data, data. Huge value in data analytics for those who efficiently gather it. It will be crucial to respond to the shift occurring in the next five years toward “banking where and…

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The Devil is in the Details: A Parable of ONE KEYSTROKE

November 8, 2016 / 0 Comments

Steve McNair of FTP Consulting tells a great story about how a credit card processing company made a significant $$$ investment in system upgrades, which delivered “lower performance”. The customer blamed the solution provider — however, the system was running fine. Sound familiar? After nine months of working with the system, no one could identify the root cause of…

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The Value of a Data-Driven Approach to Patient RCM

November 2, 2016 / 0 Comments

It’s clear that with more and more medical/healthcare payments being remitted by the patient rather than via insurance providers, tracking and leveraging data derived from all payments is harder than ever. However, as Health System Management notes in a new article, it’s imperative to take a “3-D” — “Data Driven Decisions” – – approach to…

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Here’s How Revenue Cycle Management Boosts Hospitals’ Bottom Line

September 29, 2016 / 0 Comments

What’s one of the most powerful components of RCM, and one that ensures great financial results for hospitals? Case management consultant Mindy Owen makes an excellent “case” for EDUCATION – – ongoing training of case managers is the key. Owen is a specialist in educating and developing case management teams, and has traveled across the country teaching case…

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A History Lesson to Master the Bank Lock Box

September 1, 2016 / 0 Comments

For a variety of businesses and organizations, a lock box (or “lockbox”) solution is key to efficient and profitable payment processing for corporations, healthcare providers, and non-profits. Chris Nichols, Chief Strategy Officer at CenterState Bank, posted a great piece on LinkedIn about leveraging Lock Box services, along with a concise history. You’ll want to read the entire article, but here’s…

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$32K Per Doctor – – Are Health IT Costs Driving Up Healthcare Costs?

August 18, 2016 / 0 Comments

Doctor-owned multi-specialty practices spent more than $32,500 per doctor in 2015 on new health IT, staff, maintenance, and related costs last year, according to a new analysis from the Medical Group Management Association. This is up from $23,000 in 2010. In 2009, President Obama signed into law the Health Information Technology for Economic and Clinical Health…

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Manual Denial Management – Survey Reveals Surprising Results

July 14, 2016 / 0 Comments

Would you believe 31% of all providers are still handling denied claims with completely manual processes? Imagine how difficult that is with EDI 835 remittance files coming in?  Even handling correspondence letters manually is outdated. According to a HIMSS Analytics survey, about a third of healthcare providers are still manually processing claim denials. “Given the complexities around submitting claims and…

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HFMA ANI Update: Orbograph Breaks Record for Demonstrations at a Show

July 1, 2016 / 0 Comments

The HFMA ANI conference in Las Vegas, Nevada concluded yesterday. The sessions and keynote presentations were well coordinated and integrated with the theme — “Out of the Box” — for the finance and revenue cycle groups within hospitals. The challenge of our healthcare revenue cycle and payment process is to understand how one can actually attain a level of…

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