Why are Patient Payment Collections Such a Priority?

May 2, 2016 / 0 Comments

Revenues improve and bad debt declines when emphasis is placed on collecting at point of service, leading to an industry-wide emphasis on streamlining that process.

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What I Saw at the Show: HIMSS 2016

March 11, 2016 / 0 Comments

At this year’s HIMSS Conference, I saw and heard things that make me confident that 2016 is going to be yet another year of startling growth in the healthcare payments space.

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Poll Asks: What are the Greatest Revenue Cycle Management Challenges?

February 24, 2016 / 0 Comments

An expansive poll underwritten by OrboGraph has revealed some of the successes and challenges in adoption of electronic business practices — specifically EDI (Electronic Data Interchange) in the Healthcare billing space.

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The Key to Controlling Medical Claims Billing Costs? INTEGRATION

February 17, 2016 / 0 Comments

It’s a safe bet that there will be a great deal of talk at this year’s HIMMS Conference (February 29 – March 4 in Las Vegas) regarding integration in medical claims billing.

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Omni-Channel Strategies Demand Cross-Channel Consistency

February 8, 2016 / 0 Comments

During the Omni-Channel Capture: An Evolving Strategic Direction webinar recorded live at the RDC Summit 2015 (free for RemoteDepositCapture members here), the panelists agreed that Omni-channel delivery strategies, pioneered by hospitality and retailing companies, are becoming absolutely vital for financial services.

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FDIC Quarterly Banking Profile (BQP) Shows Banking Industry Forging Forward

December 3, 2014 / 0 Comments

Does a 7.3% boost in earnings give you any indication of how the banking industry is doing holistically? The increase in earnings was mainly due to a $7.8 billion (4.8%) increase in net operating revenue (the sum of net interest income and total non-interest income), the biggest since the fourth quarter of 2009. The good news is that almost two-thirds of the 6,589 insured institutions reporting (62.9%) had year-over-year growth in quarterly earnings.

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The Real Reason Branch Traffic is Declining… Speed

December 5, 2013 / 0 Comments

I recently interviewed our Senior Integration Support Engineer, Boaz Ron, related to how he felt about going into a branch. His thoughts were the following: if I can get a deposit done through my phone, computer or ATM in under 20 seconds, why does a teller take longer? An ATM can dispense cash faster than tellers and there is always some old slow guy holding up the line.

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Congratulations to FinTECH 100 Business Partners and Clients

November 6, 2013 / 0 Comments

FinTECH’s annual top 100 companies in financial technology is comprised of a dynamic list of both public and private companies generating tremendous revenues in the financial industry, both in the US and globally. The interesting distribution of these companies illustrates the revenue power of the top companies.

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The Cloud is Loud for Financial/Healthcare Payments

September 4, 2013 / 0 Comments

A recent Gartner report highlighted “5 Cloud Trends in 2013 and Beyond”. Have you ever heard of how cloud computing aims to create “Webscale” systems, which are large configurations that have this ability to expand and contract as needed? They can be configured quickly, and yet go away quickly too. No longer are “large scale projects” a problem in a cloud hosted environment. A good example in healthcare payments would be a project to convert a large back-log of explanation of benefits forms. In this project, a large virtual cloud could be created with high capacity for a few days…then it goes away.

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Thinking Through Teller Image Capture

February 27, 2013 / 0 Comments

Check processing has always been considered a critical departmental activity which could impact customer service and the branch operations, but indirectly. With today’s popularity of teller image capture, check processing at the teller line has a much wider range of considerations. Teller image capture moves the entire capture and balance process to the front counter. The strategic implication of this move is more than just financial savings. Think about the impact it has on the customer “experience”, the employee environment in the branch, risk mitigation and work process improvement. Each category has a life of its own with many considerations.

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