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Want to Improve Online Banking? Add These Features!

The adoption of online banking, now incorporating mobile, has become a staple for the industry over the past couple of years. However, the online experience can vary greatly based on what features are offered from each financial institution. One area which has not received its share of improvements are value-added features for check-type payments. The…

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Financial Industry Tech – Think LONG Term

The story of Eastman Kodak’s fate is often used to illustrate the danger of late adoption of new technology. Even venerable and ostensibly rock-solid entities can find themselves marginalized and, ultimately, pushed out the picture (so to speak) if they don’t keep up with emerging tech. An article in the Harvard Business Review uses the…

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People Twice as Likely to Trust a Robot to Perform Heart Surgery Than Open a Bank Account for Them

Artificial Intelligence, chatbots and robo-advisors are coming. Here’s an interesting example of how perceptions can yield crazy statistical results. A “Trust in Technology” report published by HSBC found that consumers are leery of allowing chatbots and robo-advisors to help them open a savings account or provide mortgage advice – – but they would trust them more for heart surgery! In an article…

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Checks Tough to Shake From Their Throne in Pymnts.com Article

Pymnts.com reports that electronic payments are rising, according to a Viewpost study. Small and large businesses are recognizing the advantages of electronic payments.  But, for all the rah-rah about electronic payments seeping into the consciousness of American businesses, there are no victory dances quite yet: Every single one of the business owners surveyed by Viewpost…

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Social Media Provides a Gaping Hole for Fraudsters in Check

  AJC.com recently reported the story of a group of fraudsters who used Instagram ads to solicit bank information for unsuspecting victims, who were robbed of substantial funds before the crime was discovered. During a scheme lasting at least 17 months, the FBI said, the trio posted advertisements on Instagram and other social media sites offering “fast…

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OrbyAwards for Excellence Presented to Eight Banking and Healthcare Partners/Clients Along with Induction to OrboGraph Hall of Fame

Billerica, MA, June 7, 2017 – OrboGraph, a premier developer and supplier of intelligent electronic/paper automation solutions in healthcare revenue cycle management (RCM), as well as recognition solutions, image validation and check fraud detection for the U.S. check processing market, recently presented its OrbyAwards for excellence and inducted eight recipients to the OrboGraph Hall of Fame…

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Fed’s New Payment System & ECCHO Webinar: Good News for the Future of Checks

Last month at the RDC Forum: Atlanta, an event hosted by RemoteDepositCapture.com, a new unified platform for processing check and ACH transactions was discussed by a Fed spokesman. It’s expected to make its debut at the central bank later this year. The changes are a modernization of the Fed’s own internal systems, and appears to hold…

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Orbograph Client Conference Summary: Payments and Check Update

To say the 2017 Orbograph Client Conference in Atlanta turned out to be a great event would be shameless self promotion, which we would never do.  So speaking objectively, it all started with a must-see introduction movie trailer. Then, on the check and payments side, we recruited a number of the best companies and speakers in…

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Banking in the Next 5 Years: Video Interviews

Recipients of the 2016 FinTech Forward awards discuss how evolving technology will reshape banking in the next five years. Some of the key takeaways: Data, data, data. Huge value in data analytics for those who efficiently gather it. It will be crucial to respond to the shift occurring in the next five years toward “banking where and…

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Cybersecurity Awareness Month

In light of last week’s crippling web outage, it’s ironic to note that the Federal Deposit Insurance Corporation has declared October Cybersecurity Awareness Month. The FFIEC hosted a webinar entitled Getting the Most Out of Your FS-ISAC Membership for financial institutions on October 31, 2016. Cybersecurity is, of course, crucial in the fraud prevention workflow, and last week’s outages…

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