Business Partner Overview
OrboGraph business partners and resellers represent the most successful and well-respected organizations in the field of check and healthcare payment processing. These companies look to OrboGraph as a solution partner to help achieve payment automation along with a diverse set of additional benefits.
In the field of check processing, OrboAnywhere drives operational efficiencies, reduces fraud losses, mitigates compliance and regulatory risks, improves quality, reduces labor and IT costs and expands product offerings in customer acquisition and cross sale. Business partners typically integrate OrboGraph software into the following workflow classifications:
- Check processing/capture applications (teller, branch, regional or centralized) for national, regional, and community banks and credit unions
- Service bureaus offering check and lockbox processing
- Omnichannel capture, including remote deposit capture (RDC) and self-service workflows using flat bed scanners, check scanner, kiosks and smartphone devices
- Check fraud vendors who utilize OrboAnywhere as a fully functional on-us fraud prevention application or integrate image analysis within their existing transaction analysis system
The OrboAccess suite of products, hosted on the OrboGraph's Healthcare Payments Automation Center (HPAC), enable electronification of healthcare remittances and payments by converting paper EOBs/EOPs, correspondence letters and patient payments into electronic transactions. Additionally, OrboAccess improves efficiencies in payment reconciliation via EFT Reassociation to ERA as well as a newly introduced denial analytics module called Access Denial Intelligence.
Business partners in the healthcare field provide solutions for a variety of functions within the revenue cycle management flow, and integrate OrboAccess into their respective solution suites as a critical component to streamline the payment cycle.
OrboGraph’s top-rated client services group is also a critical component to our partnership approach. First we assist our partners accelerate software integration by providing technical support for our many interfaces which include C#, .NET, Java and secure FTP. Once the integration is completed, the client services group provides Level 1, 2 or 3 software support for the partner depending on the agreement.
Lastly, OrboGraph sales, marketing and account management teams help drive sales growth and market penetration by creating win-win-win strategies and materials which can be utilized in the partner’s marketing and sales activities with their end-user clients. OrboGraph solutions truly are revenue generating engines!
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