Month: June 2016

"Why would I drive to talk to a video screen?" Six Video Teller Mistakes to Avoid

By jgregory / June 28, 2016 / 0 Comments

It’s not a live-in-person teller, and it’s not an ATM. But, based on conversations I’ve had with some of my older, more set-in-their-ways relatives, it may be the only way to get certain people to make use of a “machine” to do their banking. The interactive video teller machine certainly looks like an ATM, but the remote…

Read More
orbonation

Orbograph Converts 200+ Hospitals and Physician Groups in H1, 2016 To Electronify EOB & Correspondence Letters, Integrates Denial Analytics

By Shannon Zaragoza / June 27, 2016 / 0 Comments

Cloud-based, HPAC processing solution compresses onboarding time with Opti-Lift™ technology

Read More

How Mobile Apps Helped 100,000 Get Virtually Free Healthcare

By jgregory / June 23, 2016 / 0 Comments

The challenges of achieving an efficient healthcare system are far reaching.  In the US, we are all familiar with HIPAA, healthcare fraud, delayed payments, PCI and the challenges of converting from traditional workflows into digital. As companies like OrboGraph help facilitate a transition to full automation of the insurance payment process, others are introducing innovations…

Read More

Regulators Now Demanding New Deposit Reconciliation Practices for Banks & Credit Unions

By orbograph / June 21, 2016 / 0 Comments

Fed. Government: “Technological and other processes exist that allow financial institutions to fully reconcile discrepancies in deposit accounts”

Read More

What Are the Lost Revenues When Patients Don't Pay?

By orbograph / June 16, 2016 / 0 Comments

Jaeme Adams, cofounder and CEO of SwervePay, has an interesting take on improving the reliability of patient payments. He lists three very good reasons to take seriously what he calls an “illness” infecting Healthcare provider offices across the country: $32 billion could be recaptured annually if the patient billing and payment process was simplified. This can be…

Read More

Even With New Payments, Volumes Can Decline – Can Mobile Overcome?

By jgregory / June 15, 2016 / 0 Comments

In an article ostensibly about a new mobile pay program introduced by a little company called Google, there is interesting challenge that mobile payments needs to overcome to go truly mainstream. Volume decline…

Read More

5 Most Common Hospital Revenue Cycle Management Challenges

By jgregory / June 9, 2016 / 0 Comments

Do you agree with RevCycle Intelligence’s ranking of the top five most common pain points for the hospital revenue cycle? Billing and collections errors Health information technology challenges Lack of staff training Failure to monitor the entire claims process Failure to have a financial policy The article is well worth reading, because it offers useful solutions. Given the…

Read More

“Fraudsters are innovative & persevering—money is a great motivator!"

By orbograph / June 7, 2016 / 0 Comments

It should come as no surprise to security-obsessed online merchants that fraud is the leading concern of e-commerce merchants polled by the Merchant Risk Council, a Seattle-based worldwide association of e-commerce payments and risk-control executives. The MRC polled a total of 193 merchants in December and January at companies of varying industries and sizes (see their report…

Read More

Revenue Cycle in a Value-Based, ACA World: 3 Must-Have Change Management Strategies

By orbograph / June 3, 2016 / 0 Comments

Efforts to improve revenue generation and capture are focused on the front end. However, well-designed and well-run operations contribute to employee satisfaction and better service, as well as reduced costs.

Read More

What's More Important – – Faster Payments or Universal Acceptance?

By orbograph / June 1, 2016 / 0 Comments

While some major corporations and regulators in developed markets like the U.S. and U.K. are narrowing in on same-day and near-instantaneous electronic payments, in developing nations, businesses just want to trust that a payment will land where and when it’s supposed to – it doesn’t have to be instant.

Read More