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Would You Want Tom Brady or Brett Favre To Deliver Healthcare Payment Processing?

February 9, 2017

If Tom Brady was in healthcare payment processing, he’d get to 100% automated posting of insurance payments… but he wouldn’t get there the way you think. Does he have the physical tools? Sure – – but that’s not enough. Attention to detail, discipline and hard work factor in even more than a strong arm. As much…

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2017 RCM Global Forecast: Realistic or Exaggerated?

February 2, 2017

When a market report predicts steady, or potentially explosive growth of revenue cycle management, what comes to mind? Is it a real opportunity or should we be skeptical? This link provides a summary of the larger, comprehensive report offered by ReportLinker: The global revenue cycle management market is projected to reach USD 80.56 billion by…

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“Go Ahead, Write a Check for Your Coffee,” Just Not for Beef Jerky

January 31, 2017

Gert Watkins just become the poster child of checks in an article about the reality of check writing. The Wall Street Journal article, posted by former colleague and friend Kathy Strasser, explored the dynamics behind why checks still exist and what the leading motivations are. Of course, when it comes to checks, technologists want to bash…

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Top Bankers: What to Expect for Wall Street in 2017

December 21, 2016

Predictions. If we’ve learned anything in 2016, it is that anything can happen. Pundits and polls? Worthless! The Cubs won the World Series, for Pete’s sake! So, a tip of our hat to the banking pros who went out on a limb to predict Wall Street activities and trends in the year to come. We’re treading unbroken…

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Trump & Clinton: 16 Quotes on Healthcare

August 25, 2016

I don’t think I’m being particularly provocative when I note that this year’s presidential race is fairly unprecedented in its … colorful rhetoric. Still, it’s important in this industry to cut through the clutter and grasp the issues that touch us as defined by both sides. Republican candidate Donald Trump’s campaign website encapsulates his healthcare viewpoints here; Democratic…

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ACH Finally Catches & Passes Check Clearing … or Will It?

August 16, 2016

The other day a friend was telling me about how he ordered a lens for his camera via Amazon at 10am in the morning, and had an Amazon truck in his driveway at 3:30pm that afternoon. We used to be astounded by 48-hour delivery, and now the “click”-to-doorstep duration is only a little longer than the…

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"Why would I drive to talk to a video screen?" Six Video Teller Mistakes to Avoid

June 28, 2016

It’s not a live-in-person teller, and it’s not an ATM. But, based on conversations I’ve had with some of my older, more set-in-their-ways relatives, it may be the only way to get certain people to make use of a “machine” to do their banking. The interactive video teller machine certainly looks like an ATM, but the remote…

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How Mobile Apps Helped 100,000 Get Virtually Free Healthcare

June 23, 2016

The challenges of achieving an efficient healthcare system are far reaching.  In the US, we are all familiar with HIPAA, healthcare fraud, delayed payments, PCI and the challenges of converting from traditional workflows into digital. As companies like OrboGraph help facilitate a transition to full automation of the insurance payment process, others are introducing innovations…

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Even With New Payments, Volumes Can Decline – Can Mobile Overcome?

June 15, 2016

In an article ostensibly about a new mobile pay program introduced by a little company called Google, there is interesting challenge that mobile payments needs to overcome to go truly mainstream. Volume decline…

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5 Most Common Hospital Revenue Cycle Management Challenges

June 9, 2016

Do you agree with RevCycle Intelligence’s ranking of the top five most common pain points for the hospital revenue cycle? Billing and collections errors Health information technology challenges Lack of staff training Failure to monitor the entire claims process Failure to have a financial policy The article is well worth reading, because it offers useful solutions. Given the…

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