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AI Innovation

Both the financial and healthcare industries are undergoing an AI evolution. Review our vision for Artificial Neural Networks (ANN) and deep learning targeting these industries.

AI and Deep Learning-Based Check Processing

Check recognition & fraud detection are the most important components in today's check processing and omni-channel capture. Learn how OrboAnywhere using OrbNet AI technology reduces costs and mitigates risk for any check image capture workflow.

AI-Based Healthcare Electronification

OrboAccess, powered by OrbNet AI, provides electronification to remits and payments, enabling RCM companies to automate posting, improve research, and deliver business intelligence

About Us

Celebrating 25 years of innovation, OrboGraph has transformed into an AI company delivering targeted automation solutions to the banking and healthcare industries.

Resources

From news and events to case studies, trends, and videos, this section provides a range of information resources for payment automation in the banking and healthcare industries.

Blogs

OrboGraph produces four blog series on a weekly basis covering topics from check processing, fraud prevention, AI technologies, RCM, and healthcare electronification. Select one the blog to the right. We hope you enjoy!

Case Studies: EOB/EOP & Correspondence Letters

The mission of Modernizing RCM with AI is to bring to our readers news, trends, and insights on how Artificial Intelligence, Deep Learning, Machine Learning, and other technologies are advancing the revenue cycle management and healthcare payments industries.

We've presented information from myriad industry sources, but we would be remiss to not present real-world cases studies of electronification -- with tangible results -- that you are can relate to your organization. We performed a number of discussions with our clients and created 3 Unique Case Studies of Platform Modernization, presenting their challenge and how technology has translated into business value:

Client Profile #1: RCM Cloud Servicer

Challenge: Legacy Vendor, Operational Gaps, and Operational Visibility

This organization had struggled with their existing offshore BPO vendor. This vendor provided paper EOB conversion to 835 management for over 10 years via the use of an extensive data entry network of keyers. The RCM Cloud Servicer realized a need to automate and address operational gaps including: process visibility, cost, reliability, process controls, and posting errors — an ongoing problem for healthcare providers and their patients.

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Client Profile #2: US Headquartered BPO and Consulting Company

Challenge: Overcoming a Legacy Platform and a Challenging Labor Environment

Doctor meeting reduced

This organization also struggled with their existing offshore BPO vendor. This vendor provided paper EOB conversion to 835 management for over 10 years via the use of an extensive data entry network of keyers. The RCM Cloud Servicer realized a need to automate and address operational gaps including: process visibility, cost, reliability, process controls, and posting errors — an ongoing problem for healthcare providers and their patients.

Client Profile #3: The Traditional RCM Outsourcer

Challenge: Manually Scanning and Processing

This organization faced issues regarding internal data entry processes that required their U.S.-based labor force to scan paper EOB and remittance documents, entering all transactional data while managing a complex process of excluding payers and select patient payments.

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As you can see from the three profiles above, each client profile had a unique challenge. Click the button below to see how technology was key in overcoming their challenges.

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