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Medical Lockbox

The Medical Lockbox: Legacy System or Innovative Platform?

November 15, 2019

The Medical Lockbox is an essential part of the AR process as it is the first touchpoint where paper-originated insurance remittances, payments, and patient payments are received. However, recent new technologies like AI and Deep Learning are evolving the once legacy system into a high-valued, innovative platform that provides healthcare payments professionals with the ability…

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Helping Bankers Sell Medical Lockbox Services

Healthcare Price Transparency Order: Will It Make Costs Go UP or DOWN?

November 8, 2019

This summer, price transparency advocates finally made progress with a new executive order on “Improving Price and Quality Transparency in American Healthcare to Put Patients First”. In a RevCycleIntelligence article, several hospitals warned that prices may actually increase with such an order — not surprising, in that reforms many times have unknown ramifications due to…

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Health Data Standards Support Healthcare Interoperability

October 25, 2019

The healthcare industry contains a number of different standards development organizations (SDOs) which create, define, update, and maintain health data standards through collaborative processes that involve health IT users. SDO’s are well regarded as they promote interoperability and heightened efficiency. However, lack of widespread adoption and use lessen the effectiveness of existing standards, according to…

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To Improve Revenue Cycle Performance, Look Beyond Mere EHR

October 18, 2019

A new Navigant analysis has found that over 60 percent of hospitals and health systems are not realizing optimal value from their EHR system.

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Poor Digital Experience Equals Lost Patients

October 14, 2019

An article at HealthcareDive.com paints a bleak picture for healthcare providers who are not staying up-to-date with the latest digital patient interfaces. About 41% of patients said they would consider switching providers for a better digital experience, according to a survey of more than 1,600 adults commissioned by New York-based patient billing company Cedar. Compared…

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One Bed – One Bill; A Concept Whose Time Has Finally Come?

October 3, 2019

You might remember the post where we explored the misadventures of a patient who tried — in vain — to anticipate and control the costs of a planned procedure by interacting with his medical facility. It didn’t go so well. Loyale Healthcare recently asked a question that a lot of people — medical professionals and…

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AI and the Resurrection of Moore’s Law

September 26, 2019

Moore’s Law famously states that the number of transistors on a microchip doubles every two years, though the cost of computers is halved. A new essay on Medium.com explores how Moore’s Law had actually been “phasing out” for a period of time: Moore’s Law, one of the fundamental laws indicating the exponential progress in the…

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Pew: Congress Should Adopt ONC Guidelines for Cures API Mandates

September 19, 2019

The Office of the National Coordinator for Health IT’s (ONC’s) has issued guidelines for adopting application programming interfaces (APIs) into health data and EHR use. (You can see their report on hospitals’ usage of EHR data here.) The organizations who signed on to the letter are: American Academy of Family Physicians American Academy of Neurology…

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Inaccurate Cost Estimation Causes Patient Dissatisfaction

September 13, 2019

Modern insurance plans — and, indeed, cases where people remain un- or under-insured — mean that whenever possible, healthcare consumers want to be able to anticipate potential costs as accurately as possible. This is the dawn of “retail healthcare” when it comes to certain anticipated, nonemergency cases, and consumers have a growing array of resources…

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Healthcare Payments Report Outlines Strategies of Payments Leaders

August 15, 2019

The US healthcare payments market is gigantic, and getting bigger. As seen in the chart above, Healthcare expenditure hit $3.65 trillion in 2018 (per projections from CMS) and this spending is only expected to go up and up (again, as seen in the ski-jump above). Does that mean cruise control for players in the healthcare…

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