Technology
We’ve talked in this space about the wave of healthcare consumerism and “value shopping” that is becoming the new industry reality. Now we’re seeing some of the more dramatic results of that transition. General Hospital of Lowell, Massachusetts, laid off 29 managers and non-clinical administrative employees in an effort to cut expenses, reports The Lowell…
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For an invigorating Memorial Day drive, we invite you to take 19 minutes to enjoy the OrboGraph Podcast named, “The Foundation and Vision”; a conversation with OrboGraph’s co-president, Barry Cohen, and vice president of marketing, Joe Gregory. Promising to be the best podcast OrboGraph has produced (yes, it is our first), the podcast covers…
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Small banks are at a crossroads: adopt new technologies or face the possibility of shutting the doors. According to Americanbanker.com: For community banks in highly competitive markets, service with a personal touch can be a differentiator to win and keep customers. But when legacy technology hampers the customer experience, all the cups of coffee in…
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According to American Banker, the bank-led person-to-person payment network Zelle is making progress, but having growing pains. Banks and consumers have learned a handful of truths — good and bad — about the network as it copes with a number of challenges including fraud threats, growing demand, as well as technical and enrollment issues. Here is…
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A newly released report reveals that cloud computing advances are a driving force for large enterprises — including, of course, those in the health care and retail banking segments — to modernize their application platforms in spite of large investments they may have made previously in legacy systems. Large enterprises have dedicated in-house IT resources,…
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RemoteDepositCapture.com creates one featured poll question per month on RDC-related topics. If you’re at all interested in check processing [who wouldn’t be, right?], then we invite you to visit their site and register your input. While you’re there, it’s well worth signing up for their newsletter so you can get poll results regularly. This month’s featured…
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A RemoteDepositCapture.com poll reveals that the limits banks and credit unions place on the size of consumer checks eligible for depositing via mobile RDC are rising steadily. In fact, the past year has seen the number of financial institutions with standard per-item deposit limits above $5,000 for consumer mobile deposit customers growing by nearly 50%, according to the…
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It shouldn’t take news of a massive data breach on Facebook to remind people in all industries – – particularly healthcare – – that we must remain absolutely vigilant when it comes to security and privacy requirements. As Rosemary McKenna states in her blog at Lexology: Nary a week goes by without news of a data…
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On July 1st, 2018, Amendments to Federal Reserve Regulation CC take effect. Many financial institutions are taking a passive approach to these very important changes. Others are serious about making changes to their deposit agreements and are changing workflows to modernize their risk and fraud practices. What’s your position on these changes? The amendment creates…
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Is your financial institution ready for payment innovation? The Innovation Readiness Playbook from PYMNTS.COM surveyed US financial institutions and created a gem for strategic and tactical considerations. Like many surveys, you can take a positive or negative spin on the data and critique the questions. For example: Is this a wake-up call to mid-sized financial institutions that…
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