Resources

Check out our reservoir of information related to check recognition and healthcare payment technologies. We frequently update this section with the latest news, trends, and analysis of the banking and healthcare industries.

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News and trends for the banking and healthcare industries

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Platform Modernization

Both the financial and healthcare industries are undergoing modernization initiatives in check payments and remittance.  See how OrboGraph is using AI, self-learning and deep learning models to drive innovation in these industries to deliver workflow automation.

Platform Modernization

Modernizing payments in the banking and healthcare industries

AI, Self Learning & Deep Learning Technologies

Optimized AI and deep learning models for the automation of check processing and healthcare posting

Operationalizing AI & Self Learning in Checks

Revolutionizing check processing and fraud prevention for the banking industry

Delivering Healthcare Payment Electronification

Increased accuracy levels, decreased error rate for healthcare payments posting

Product Videos

See how each product/service module of OrboAnywhere and OrboAccess delivers value from our check and healthcare payment platforms

Corporate Video & Podcast

See and hear how OrboGraph incorporates AI, deep learning and self learning technologies into its product suite

Healthcare Payments

OrboAccess automates remittance and payment posting as well as enables full research and business intelligence analysis for RCM companies, clearinghouses, billers, and providers.

Access EOB Conversion

Delivers EOB/EOP electronification with information intelligence via AI and deep learning technologies

Access Correspondence Letters

Extracts posting data and tracks reimbursement progress via workflow management

Access Payment Reconcilliation

Streamlines the reconciliation process of ERA, ACH, EOB and checks

Access Patient Payments

Automates patient payments for posting

Access Denial Intelligence

Spotlights trends in denials to reduce receivables via prevention

Healthcare Payments Automation Center

Scalable, reliable, flexible cloud-based hosted data center on Amazon Web Services (AWS)

Check Processing

OrboAnywhere automates paper originated payments (i.e. checks, money orders, drafts) and remittances for balancing and posting while reducing risk and losses in the areas of check fraud, payment negotiability and compliance.

Anywhere Fraud

Transaction and image analysis for on-us and deposit fraud detection of counterfeits, forgeries, and alterations.

Anywhere Recognition

Divergent multi-engine CAR/LAR, ICR, OCR & AI check recognition for the Omnichannel

Anywhere Validate

Validate payment negotiability of paper originated items

Anywhere Payee

Match, read, and validate payees for risk and operational workflows

Anywhere Positive Pay

Payee name verification of business checks using issue files

Anywhere Compliance

Mitigate risk in check payments for OFAC, BSA/AML, UCC, Reg CC, and KYC

Restrictive Endorsement

Automatic validation of restrictive, mobile and non-restrictive endorsements

Traditional Products

Based on the Accura XV platform

EHR Data: Protect and Serve!

Source: Thinkstock via EHR Intelligence

Results of a recent a recent JAMA study as reported in EHR Intelligence reveal that a disturbing amount of hospitals fail to comply with federal and state regulations for patient EHR and paper health records requests. This is especially damaging in today’s healthcare retail climate, where patients understandably want to know what their costs are.

Researchers made five attempts to reach each medical records department. Hospitals were considered unreachable on each attempt if the call was not answered, went to voice mail, or if the automated answering system did not offer an option to speak with a representative.

Researchers found only 53 percent of hospitals in the study provided patients the option on forms to obtain their entire health records.

“For individual categories of requestable information on the forms, as few as 9 hospitals (11 percent) provided the option of selecting release of physician orders and as many as 73 hospitals (88 percent) provided the option of selecting release of laboratory results,” wrote researchers.

“Most hospitals (76 [92 percent]) provided the option of another category for requesting information not explicitly listed on the form,” the team added.

However, every participating hospital said they were able to release complete health records to patients when researchers contacted hospitals’ medical records departments by phone. The fact that information provided online and information provided through medical records departments seems to be inconsistent, to say the least, revealed a real problem in medical records request processes.

“Two hospitals reported not being able to release records electronically if the records were originally in a paper format,” researchers said.

Also, costs for records requests were all over the place:

“For a 200-page record, the cost of release ranged from $0.00 to $281.54, based on the 29 hospitals that disclosed costs,” the team wrote.

Meanwhile, the cost of a 200-page record ranged from free of charge to $541.50 among hospitals who disclosed health records release costs over the phone.

Of the 82 hospitals that communicated costs over the phone, 59 percent required that patients pay more than the federally-recommended flat rate of $6.50 for patient EHRs.

Consistent patient data access is just one of the challenges hospitals face. A recent IBM Security Report reveals the astounding cost of data breaches. Their research reveals, for instance, the global average cost of a data breach is up 6.4 percent over the previous year to $3.86 million. The average cost for each lost or stolen record containing sensitive and confidential information also increased by 4.8 percent year over year to $148.

OrboAccess Intelligent Payment Automation for Healthcare Payments is the solution to protect and serve patient data – – meeting and exceeding the guidelines set by MyHealthEData initiative, and preventing financial cataclysmic data breaches (remember Facebook?) via top-line security.

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