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Healthcare's “New” Strategic Assets - Explanation of Benefit Forms (EOBs/EOPs) and Correspondence Letters

Paper and PDF-originated payments, remittances, and correspondence letters are here to stay, according to the 2018 CAQH Index. Only 48% of healthcare payments are now fully electronic; with the volume of remittance advice transactions increasing 39% from 2017 to 2018, the healthcare industry has a real paper problem - or does it?

 

The healthcare industry should accordingly shift from a mindset of "paper as a burden" to one of efficiency and even treat the data as an organizational asset.

 

Healthcare's “New” Strategic Assets -  Explanation of Benefits (EOBs/EOPs) and Correspondence Letters provides information on how to transform paper and PDF-originated payments, remittances, and correspondence letters into strategic assets.

Topics include:

  • The Paper Paradox – Diminishing Returns
  • Paper Across RCM & 10 Costly Steps of Human Data Entry
  • RCM Automation with Artificial Intelligence
  • The Perspectives for Providers, Banks, RCM Services, BPOs, and Payers
  • Moving Forward with Electronification

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