Resources

Check out our reservoir of information related to check recognition and healthcare payment technologies. We frequently update this section with the latest news, trends, and analysis of the banking and healthcare industries.

2019 Tech Conference

May 20-21, 2019
Charlotte Marriott City Center

Industry Videos

News and trends for the banking and healthcare industries

White Papers

OrboGraph’s thought leadership and original research

2018 Tech Conference

See highlights from the 2018 Tech Conference.

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News

News and updates from OrboGraph

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Reg CC

Compilation of resources to help you navigate Reg CC

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Testimonials

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Platform Modernization

Both the financial and healthcare industries are undergoing modernization initiatives in check payments and remittance.  See how OrboGraph is using AI, self-learning and deep learning models to drive innovation in these industries to deliver workflow automation.

Platform Modernization

Modernizing payments in the banking and healthcare industries

AI, Self Learning & Deep Learning Technologies

Optimized AI and deep learning models for the automation of check processing and healthcare posting

Operationalizing AI & Self Learning in Checks

Revolutionizing check processing and fraud prevention for the banking industry

Delivering Healthcare Payment Electronification

Increased accuracy levels, decreased error rate for healthcare payments posting

Product Videos

See how each product/service module of OrboAnywhere and OrboAccess delivers value from our check and healthcare payment platforms

Corporate Video & Podcast

See and hear how OrboGraph incorporates AI, deep learning and self learning technologies into its product suite

Healthcare Payments

OrboAccess automates remittance and payment posting as well as enables full research and business intelligence analysis for RCM companies, clearinghouses, billers, and providers.

Access EOB Conversion

Delivers EOB/EOP electronification with information intelligence via AI and deep learning technologies

Access Correspondence Letters

Extracts posting data and tracks reimbursement progress via workflow management

Access Payment Reconciliation

Streamlines the reconciliation process of ERA, ACH, EOB and checks

Access Patient Payments

Automates patient payments for posting

Access Denial Intelligence

Spotlights trends in denials to reduce receivables via prevention

Healthcare Payments Automation Center

Scalable, reliable, flexible cloud-based hosted data center on Amazon Web Services (AWS)

Check Processing

OrboAnywhere automates paper originated payments (i.e. checks, money orders, drafts) and remittances for balancing and posting while reducing risk and losses in the areas of check fraud, payment negotiability and compliance.

Anywhere Fraud

Transaction and image analysis for on-us and deposit fraud detection of counterfeits, forgeries, and alterations.

Anywhere Recognition

Divergent multi-engine CAR/LAR, ICR, OCR & AI check recognition for the Omnichannel

Anywhere Validate

Validate payment negotiability of paper originated items

Anywhere Payee

Match, read, and validate payees for risk and operational workflows

Anywhere Positive Pay

Payee name verification of business checks using issue files

Anywhere Compliance

Mitigate risk in check payments for OFAC, BSA/AML, UCC, Reg CC, and KYC

Restrictive Endorsement

Automatic validation of restrictive, mobile and non-restrictive endorsements

Traditional Products

Based on the Accura XV platform

RCM Needs To Accept Millennials

Becker’s ASC Review reports that Millennials, or individuals born roughly between 1980 and 2000, now number 73 million in the United States (according to the polling firm Gallup). They are well on pace to soon outnumber Generation X — their immediate predecessors — at all U.S. companies.

For review, here’s a timeline (just one of many variations) of American generational names:

  • 2000 to Present:  New Silent Generation or Generation Z
  • 1980 to 2000: Millennials (or Generation Y)
  • 1965 to 1979: Generation X
  • 1946 to 1964: Baby Boomers
  • 1925 to 1945: Silent Generation
  • 1900 to 1924: G.I. Generation

Every generation seems to have something disparaging to say about the generation that follows it. Baby Boomers — called “drugged out hippies” by the “Silent” and “G.I.” generations — are now looking over their shoulder at Millennials and calling them needier, more entitled, and less hardworking than the generations before them. They also cite what they perceive as heightened self-involvement and a lowered work ethic.

Take a look at some of the titles of media pieces cited in the Becker’s article:

“Want work done? Don’t hire a millennial, biz owner says” (New York Daily News, April 11, 2016)

“The ‘M’ Word: Why I Don’t Hire Millennials” (Adage, March 29, 2016)

“3 Reasons Managers Are Afraid to Hire Millennials” (Inc., Jan. 20, 2016)

Lisa Rock, president of National Medical Billing Services, isn’t buying into the stereotype and sees enormous value in millennials:

They know how to collaborate: Working across departments is key to success in revenue cycle. At National Medical, millennials collaborate seamlessly across job functions, are willing to take on responsibility and frequently bypass the traditional workplace hierarchy to get a task done.

They work smart: At National Medical, we face a variety of complex issues daily that require deft problem-solving skills — and sometimes at odd hours. Yes, millennials appear much more focused on striking a work-life balance. But that doesn’t mean they’re unwilling to work on a Saturday if necessary.

They understand technology: Today, it often seems as though anyone under 40 was born with an iPhone in their hand. Well, it’s probably not too far from the truth — and it’s a huge advantage for our clients. We work in dozens of different client-based software systems every day, and automation and analytics more and more are becoming part of our standard offering.

In all aspects of our lives, we must be open to traditional and new views toward life. Even in payments! Look how long it’s taking to convert to an electronic world in all areas of payments  – – and the diversity of payments is exploding! Each new payment model is “the next best thing.”  Ask a product manager from Zelle or Same Day ACH or Faster Payments Initiative and they will all tell you how to change the world with their new approach.

We believe one must build on the foundations we have set and maximize the productivity around that approach. In the case of healthcare payments, automating traditional EOBs and EOPs along with correspondence letters and checks enable providers to maximize the value of existing platforms, while building toward the future!

 

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