Orbograph’s Controversial White Paper Challenges Financial Industry to Take Branch and Teller Capture to New Level
Orbograph – Taking Branch and Teller Image Capture to a New Level in Times Square
Billerica, MA, April 18, 2012 – Orbograph, a leading supplier of recognition solutions for the U.S. check processing market as well as paper and electronic payment solutions for healthcare revenue cycle management, announced today that its white paper, Advanced Execution Concepts in Branch and Teller Check Image Capture; We’re almost there… Let’s finish the job, is now available for download at www.orbograph.com. The white paper challenges the financial industry to take next steps to elevate performance targets within financial institutions and service bureaus to more fully utilize technology innovations available in today’s branch and teller image capture processes.
Within the white paper are more than 20 ideas and advanced concepts on how to take image capture to a higher level of excellence. These concepts provide solutions to industry pain points including: limited reporting, lack of scanner performance monitoring, teller and hardware inefficiency, transaction errors, inefficient staffing models, manual and inaccurate check fraud procedures and the inability to reduce paper. The potential to deliver tangible operational benefits, collapsed processing windows, reduced fraud and incremental revenue opportunities also manifest into incremental improvements in customer and employee satisfaction levels, especially important in environments deploying hundreds and thousands of scanners remotely.
“The idea that the decline in checks make it unworthy of further incremental improvements has been invalidated by the number of financial institutions still investing in new technologies for branch capture, teller deposit automation and advanced check recognition. There are several major differentiators in this white paper which shows how our business resellers and financial institutions can add competitive advantages by moving from a state of average performance to exceptional.” stated Barry Cohen, Co-President of Orbograph.
“The innovations presented are quite advanced and, frankly, a bit controversial. Check volumes are declining, yet still represent a significant portion of a given bank’s transaction volume. Further streamlining the check image and balancing processes can still drive big returns, but it can be difficult to motivate financial institutions and check processing providers to achieve operational excellence in this area. It’s like the difference between getting a C on a test, or an A; effort and execution still make a difference. These ideas can help drive us to the A level,” said Trent Fleming, President of Trent Fleming Consulting.
About Orbograph
Orbograph (www.orbograph.com), a subsidiary of Orbotech, is a premier provider of recognition-centric services and software for check processing in the financial industry and end-to-end electronic solutions in healthcare revenue cycle management (RCM). Orbograph technologies are in use in over 1,000 financial institutions, service bureaus and billers processing billions of checks and claims annually. Orbograph solutions are utilized by 20 of the top 30 U.S. financial institutions with in-house check processing. In healthcare payments, Orbograph P2Post™ and Orbograph E2Post™ utilize innovative EOB conversion technologies to automate posting of receivables into practice management systems. Orbograph enables clients to envision more for their organization by reducing costs and managing risk while ensuring that achieving more is a reality.
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NOTE: Actual performance may vary according to hardware used, configuration or other factors within your processing environment. Statistics cited in this release do not constitute guarantees of performance. For more information, visit us online at www.orbograph.com.