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Acquiring and Retaining Small Business Accounts: Time for a Banking Refresh

Small and "micro" businesses make up nearly 100% of all businesses These SMBs find themselves often underserved in the banking zone A Deloitte survey says SMBs want banking experiences that compare to retail Small and micro businesses (SMBs) make up over 99% of all U.S. businesses, but they are a ...
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OrboNation Newsletter: Check Processing and Fraud – June 2025

Download PDF Copy of the Newsletter USPS Report Shows Ineffectiveness of New eLocks for Mail Theft A major component to Project Safe Delivery -- the USPS Initiative to fight back against mail carrier and mailbox robberies -- is the installation of new electronic locks that can only be opened utilizing an ...
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How Financial Institutions Can Help Push Payment Modernization to Businesses

Payment modernizations are becoming common Some businesses, however, have not taken advantage of new technologies Collaboration between financial institutions and businesses is important Over the past few years, financial institutions, along with fintech vendors, have taken the initiative in pushing innovation and new technologies to modernize payments. While new payment ...
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For 66% of Zillennials, Mobile Phone = Bank Branch

Zillennials are in the 20-something to early-30s age group Most Zillennials do thier banking via smartphone Banks need to adjust to Zillenial banking habits Who are these "Zillennials" you ask? Well, they're the generation that straddles the line between millennials and Gen Z - the 20-somethings and early 30-somethings who ...
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Government Phasing Out Treasury Checks? Well, Not All…

An executive order eliminates payments by check This could present difficulties for senior citizens In the end, checks will likely persist On March 25, 2025, the administration signed an executive order entitled Modernizing Payments To and From America's Bank Account. The Sec. 3. of the executive order details actions to ...
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Closing the AI Gap in Banking: Leveraging Low-Code and No-Code Platforms

AI is difficult for some bank to adopt The right strategy allows late-adopting banks to succeed A structured, enterprise-wide approach to AI deployment is crucial Despite the transformative potential of artificial intelligence (AI), we've seen many banks struggle to scale their AI initiatives beyond the proof-of-concept stage. As outlined in ...
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OrboNation Newsletter: Check Processing and Fraud – May 2025

Download PDF Copy of the Newsletter Examining the "Hotspots" for Mail Theft/Stolen Checks Mail theft and mail carrier robberies are a major factor contributing to the rise in check fraud over the past half decade. Criminals know that within those familiar USPS blue mailboxes are hundreds of documents that can ...
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Evolution from Tellers to Universal Bankers: A Work in Progress

The "Universal Banker" concept is still in development Declining branch traffic and digital banking growth have created need for universal banker approach Remote connections via video are one alternative The Financial Brand reports that, more than a decade after banks and credit unions began rebranding their tellers as "universal bankers," ...
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Bank Branch Dynamics: Expanding Physical Foot Print to Enhance Customer Service

Physical banks were once widespread and expanding quickly Bank of America continues to invest in physical branches Customers value "speaking to a human" Only a couple of decades ago, financial institutions across the US were aggressively expanding their physical footprint, opening branches in new territories AND increasing more branches in ...
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7 Key Factors for Successful Banking Platform Modernization

Outdated back-end systems drive up costs New tech must take into account legacy systems 91% of businesses still use checks regularly We've said it before, and we'll say it again: Platform modernization is a critical priority for banks, driven by competitive pressures and the need for greater efficiency. However, these ...
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Modernizing Payments Back-Office Crucial for Survival

Modernizing back-office systems is now vital Outdated systems are harder to maintain A rapidly evolving industry means FIs need to keep up BAI posted an article that first appeared at greensheet.com, discussing the fact that financial institutions must prioritize modernizing their payments back-office to stay competitive and defend against fraud. We ...
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Product Innovation Briefing: OrboGraph Releases OrboAnywhere Turbo V6.0

New AI infrastructure optimized for speed and latency with improved check fraud detection Burlington, MA, May 8, 2025 - OrboGraph, a leading provider of check fraud detection and image recognition solutions, is excited to announce the general availability of their new OrboAnywhere Turbo 6.0 release. The release is focused on ...
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Why We Can’t Just “Write Off” Paper Checks

Some pundits predict "the end of checks." A Trump executive order has eliminated checks from federal government payments It is unlikely that the public in general will follow suit. "I think we're probably rushing towards the point where checks just aren't going to be a thing anymore." This is a ...
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OrboNation Newsletter: Check Processing and Fraud – April 2025

Download PDF Copy of the Newsletter Check Payments Most Often Subjected to Fraud According to New 2025 AFP® Payments Fraud and Control Survey Earlier this week, AFP released the results of their "2025 AFP® Payments Fraud and Control Survey". This report is an important tool for FIs and the banking ...
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AFP Survey: Despite Fraud Risks, Paper Checks Surged in ’24

The media claims "checks are dead" Reality shows checks surging Active check usage demands strong security What mainstream media is saying about paper checks: Washington Post - 2023: "Paper checks are dead. Cashing is dying. Who still uses them? ABA Banking Journal - 2024: "Is it time to kill the ...
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Modernizing Banking Technology Through “Composability”

Modernizing tech presents a formidable challenge Sheer volume is a primary obstacle Many FIs face the issue by relying on outdated legacy technology In a recent discussion with BAI.org, Carlos Lopez, Strategic Initiatives Analyst at Jack Henry addresses the challenges financial institutions face when it comes to modernizing their technologies. ...
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The Future of Open Banking Relies on Today’s Technology

Open banking is expected to grow rapidly Complex regulations are common worldwide Open banking can "dismantle silos" A recent post at Forbes.com points out that open banking is revolutionizing the financial services industry by enabling secure data exchange between banks and third-party providers. The European Union's Revised Payment Services Directive ...
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33% of US Consumers View Physical Branches as “Essential”

A major transformation is occurring in the banking industry Physical bank branches are still "essential" Cash automation strategies create a competitive edge Forbes.com reports that the banking industry is undergoing a major transformation, as financial institutions strive to meet the quickly evolving needs and preferences of modern customers. For instance, ...
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OrboNation Newsletter: Check Processing and Fraud – March 2025

Download PDF Copy of the Newsletter Check Fraud SARs Rise in 2024 to Near 2022 Record-Setting High According to a recent report from the Thomson Reuters Institute, the total number of Suspicious Activity Reports (SARs) filed by U.S. financial institutions in 2024 declined slightly from the record-setting numbers seen in 2023 ...
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Brand Loyalty: Americans Hold Same Checking Account for 19+ Years on Average

Americans tend to maintain bank accounts over long periods Depositers feel it's a "hassle" to switch accounts There are steps financial instituations can take to attract depositers Brand loyalty -- where individuals or business continue to purchase products or services from a specific company or professional in spite of competitors ...
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Quantum Computing For Banking — Value Now, or in the Future?

BMO announces that it's making the leap to quantum computing Quantum computing has been recognized as one of banking's ten most important tech trends "We are in quantum because we do believe that it holds transformational potential." According to a recent post at PYMNTS.com, BMO Financial Group, one of the ...
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AI Streamlining Check Payments — Added Value for Data Analytics?

Today's digital landscape demands advanced tech for bank customers Data is now a tool for elevated customer service Banks using "data as a customer service tool" have seen revenue increase We've made this important point in many earlier posts and news items we've shared: In today's digital landscape, banks must ...
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President Trump Announces “U.S. Crypto Reserve” — First Step in Legitimizing Cryptocurrency as a Payment?

President Trump Announced "U.S. Crypto Reserve" via his Truth Social platform Ondo Finance unveils "suite of infrastructure products designed to bring capital markets onchain" SWIFT Network adopts Hedera Tech Earlier this week, President Trump made an announcement Via his Truth Social media platform that has sent ripples through the payments industry. ...
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OrboNation Newsletter: Check Processing and Fraud – February 2025

Download PDF Copy of the Newsletter Lack of "Check Experts" Hindering FIs with Check Fraud Liabilities One major issue that many financial institutions are facing when it comes to check fraud is understanding which financial institution is liable. Unfortunately, as checks slowly declined over the past few decades, we've seen ...
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Will Halting the Consumer Financial Protection Bureau Affect Open Banking?

The Trump administration has shut down the Consumer Financial Protection Bureau (CFPB) The freeze of the CFPB makes enforcement unclear There are several reasons why financial institutions should continue their open banking efforts As the new administration continues to make its adjustments, one major change that is affecting the banking ...
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Trump’s DOGE Targeting Paper Checks?

Is Elon Musk's DOGE targeting checks? Some cite Musk's desire to get involved in payments Many persons would be "left in the lurch" if checks were eliminated In a recent post from Department of Government Efficiency (DOGE), the Elon Musk-led advisory group proposes another drastic change -- this time, eliminating ...
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Reimagine Banking Via Innovative Tech & Ecosystems for 2025 and Beyond

Banking innovations are appearing quickly A flexible, modular core banking system is recommended Ecosystems and third-party integrations are vital It's no secret to anyone involved in the banking industry that innovations are appearing very quickly - keeping up is a real challenge! However, given society's growing on-demand expectations and need ...
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Dark Web: A Thriving Stolen Check Marketplace

An active online marketplace exists for stolen checks Check thieves are provided an easy tool for remaining anonymous A new graphic by Finovifi reveals alarming statistics Earlier in the week we talked about protecting individuals and business from mail theft and check fraud. Equally important, however, is realizing where stolen ...
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Mainstream Media Continues Its Attack on Paper Checks

Are checks really "dying"? Some large retailers have stopped taking personal checks Checks are still a useful tool, the article admits A recent Fortune article got right to the point in its title: Paper checks are dying. Here's what you should use instead. Indeed, the article paints a bleak picture ...
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OrboNation Newsletter: Check Processing and Fraud – January 2025

Download PDF Copy of the Newsletter Strategies and Tools for Combating Mobile Check Deposit Fraud in 2025 Our friends at Advanced Fraud Solutions kicked off the new year with recommended strategies for credit unions and community banks to combat mobile check deposit fraud in 2025. The article notes that payments fraud continues to ...
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New FDIC Chair Pledges Sweeping Bank Regulation Review

Travis Hill is newly appointed acting head of the Federal Deposit Insurance Corporation (FDIC) In 2017 during his first term, Trump issued an Executive Order directing more relaxed regulation We will likely see major changes for the banking industry in the next three years As reported in PYMNTS.com, the newly ...
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The Future of B2B Payments WILL INCLUDE Paper Checks

Checks are seen as a "speed bump" for advancement and innovation Why paper checks are still used FIs need to focus on integration, rather than replacement As we kick off 2025, we see another article selling checks short as a major payment channel. PYMNTS.com notes that paper checks are a ...
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AI Technologies Needed to Achieve True Automation in Banking

1 2 3 Forbes Magazine features a post by Julien Villemonteix, the CEO of UpSlide, a software company that creates documents for investment banking and financial advisory firms. She notes that the banking industry is abuzz with excitement over the potential of artificial intelligence (AI) to transform the sector. With the ...
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Back-Office AI Highlighted in Forbes Top 10 Banking and Financial Trends 2025

Trends to look for in 2025 Back-office AI streamlining legacy payments Will quantum computing take hold in 2025? As we kick off 2025, Forbes.com has come out with their list of "The 10 Most Important Banking And Financial Technology Trends That Will Shape 2025." The article notes: As technological disruption ...
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OrboNation Newsletter: Check Processing and Fraud – Best from 2024

Download PDF Copy of the Newsletter Check Fraud Accounts for Nearly 20% of SARs Filings in 2023 Thomson Reuters reports that the number of suspicious activity reports (SARs) - documents that financial institutions must file with the federal government's Financial Crimes Enforcement Network (FinCEN) upon detection of behavior by employees ...
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The Advantages and Benefits of ATM-as-a-Service

ATMs are becoming more and more popular As such, banks need to incorporate them into their strategy Physical and digital channels require cutting-edge protective technology As banking continues its digital transformation, ATMs are becoming increasingly vital to a bank's overall strategy. The article "ATM-as-a-Service: Exploring the Value and Players of ...
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Staying Alert for the Newest Threat When Depositing Checks at the ATM

ATMs are a convenient way for many individuals to perform quick transaction -- from withdrawing quick cash to depositing paper checks into their accounts. However, as many in the industry know, there are inherent risks when it comes to ATMs, including: Skimming Devices Expand Criminals sometimes attach hardware or overlays ...
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Check Clearing Fees Marginally Rise in 2025 FED Payment Services

The Federal Reserve's has announced '25 pricing for payment service Check pricing fees will rise marginally at approximately 10% across different services Checks will continue to play a major role in both volume and revenue In the ever-changing world of banking and finance, the Federal Reserve's recent announcement of 2025 ...
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OrboNation Newsletter: Check Processing and Fraud – November 2024

Download PDF Copy of the Newsletter Check Fraud Detection: The Intersection of Forensic Document Examination and Image Forensic AI OrboGraph's Marketing Manager and Check Fraud Detection Specialist James Bi was recently a featured speaker at the 2024 Scientific Association of Forensic Examiners Conference (SAFE) International Conference, a global gathering of forensic document examiners. ...
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How Trump’s Administration May Affect Payments Policies

The Payments industry is anxious to see changes Trump will bring The CFPB may narrow its scope Will Trump address paper checks? The election of Donald Trump as President will have a significant impact on the payments industry, reports Payments Dive. His administration will have the opportunity to revamp federal ...
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Intelligent Banking and the Future of Finance: Forbes’ Insights on Digital Transformation

Banks that do not evolve will likely fail Job One is to keep up with the currect digital transformation "Intelligent interactions" represent the future of banking Derek White, the CEO of Galileo, a fintech pioneer with over 20 years of experience modernizing financial services globally, recently contributed his thoughts via ...
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Farmers Contribute $203B to US GDP — Mostly Paid by Checks

Farmers have, by necessity, a unique relationship with paper checks They also wait days, if not weeks, for paper checks to clear End-user education is a crucial approach In a new blog post and video, PYMNTS points out that "the only thing bigger than the agriculture sector's contribution to daily ...
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The “Open Banking Era” Begins as Financial Data Rights Rule Finalized

CFPB has finalized a transformative open banking rule under the Dodd-Frank Act The rule allows consumers to control their financial data and share it with third-party service providers Compliance will roll out in phases based on institution size As we noted previously, Open Banking is a hot topic for financial institutions. ...
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OrboNation Newsletter: Check Processing and Fraud – October 2024

Download PDF Copy of the Newsletter Millions in IRS Refund Checks Stolen and Altered When you think about different types of checks, which do you believe is the most desirable to fraudsters? The answer is treasury checks. When a fraudster is able to steal a treasury check, they can simply alter ...
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Check fraud detection

Reinventing Banking Podcast: “Behavior” A Major Factor for Check Usage

Paper checks have not disappeared There is an element of nostalgia in check usage Removing $1 trillion in checks is highly unlikely For those in the industry, the notion that checks are going away has all but dissipated. Mainstream media has recently tried to capitalize on the sentiment, but they ...
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