Ensenta/EPS has put together an excellent report exploring NINE DRIVERS OF MOBILE DEPOSIT GROWTH (You can download a copy HERE). They come out of the gate by noting that large financial institutions continue to invest in increasingly better mobile deposit user experiences for two reasons: Improving return on investment (ROI) Growing their deposit base Given…

Modern bank consumers are more and more comfortable interacting with their accounts online, often from a portable device. It’s never been easier to make deposits — using an app on an always-handy phone — and see the “funds available” right in an account, reassuring the user that the money is indeed deposited and… available. MyBankTracker…

Forbes magazine reports on a recent AI Today podcast wherein Casey Royer of USAA, a large US bank serving the military community, shared information on how the bank is adopting AI, how they’re using AI to broaden USAA banking offerings, make their operations more effective and efficient, and offer greater value to their growing customer…

RemoteDepositCapture.com had a hunch that the Covid-19 pandemic would lead to an increase in RDC deposits (Mobile Deposit, Desktop, ATM, etc.). So, in late February, they started polling the industry, asking the following question: For Financial Institutions: What has been the rate of growth or decline in your mobile deposit volume over the past year?…

OrboGraph will soon be launching a website refresh with the official market announcements around OrbNet AI and OrboAnywhere 4.0. Check recognition is a process which is not perfect, but the gap of unread items is closing. As technology approaches reading all legible items, it is important to look closely at “defect” items which did not…

A new podcast at PYMNTS.com features a conversation with Michael Reed, division president of payments at Deluxe. The podcast covers a wide range of timely payments topics, including: Checks still widely used with Reed reporting $7 trillion total transactional amounts with $2 trillion from lockbox. How work-from-home mandates have forced businesses to rethink how they…

Last month, FT Partners hosted a VIP Video Conference to review their new industry research report, Understanding the Impact of COVID-19 on FinTech, which is available HERE. They were joined by three leading FinTech CEOs and discussed their approaches to the COVID-19 era. Video Conference Panelists: Steve McLaughlin, Founder and CEO of FT Partners Greg…

At our 2019 Healthcare and Check Payment Technology Conference in Charlotte this past May, we were fortunate enough to hear from Rod Springhetti, the VP Product Management at Deluxe Corporation, as he spoke about AI implementation. Mr. Springhetti is known across the industry as a leading authority on AI implementation, and his insights were of…

When contemplating Gen Z — those people born between 1996-2015 — many people assume they are another iteration of Millennials (early 1980s to early 2000s). That means they are a digital-obsessed generation with no interest in, for instance, visiting a bank teller. It turns out that’s not the case. In a podcast interview with BAI…

Technavio, a leading global technology research and advisory company, has released a report indicating that the industry is poised to grow by USD 15.14 billion during 2019-2023, progressing at a CAGR of over 48% during the forecast period. Entitled Global Artificial Intelligence-as-a-Service (AIaaS) Market 2020-2024, a free sample of the report can be obtained via…

While the world adapts and deals with the COVID 19 crisis, we thought it would be a good idea to take some time to exercise our minds and share a check trivia quiz. This is not merely mental calisthenics, however. The first 10 entrants that can answer four or more questions correctly, we will send…

Nutanix presented an informative webinar exploring the findings in their new publication, the Nutanix Enterprise Cloud Index Report. Kevin Lash, Director of Global Financial Services Strategy and Solutions at Nutanix; and Callum Budd, Research consultant with Vanson Bourne, held forth on issues and trends encountered on the path to hybrid cloud capability. First, a cloud…

The unprecedented worldwide coronavirus pandemic has created a new set of values for people around the world. Toilet paper is a precious commodity (in spite of a robust supply chain, it should be noted); it is possible to be productive working from home (a good internet connection is a lifeline to remote meetings), and; you…

Congress passed a $2 trillion stimulus bill — the largest in United States history — that promises to revive a coronavirus-stricken economy. These are payments that will be sent directly to Americans, with many adults getting $1,200. For every qualifying child age 16 or under, the payment adds an additional $500. The plan is for…

OrboGraph’s dynamic webinar entitled Change is Inevitable – How Will You Respond? — co-hosted with NICE Actimize — provided fresh insight into the nature of fraud. The webinar provides information and scenarios to show how fraudsters are becoming more sophisticated in their methods of committing fraud and how incorporating new technologies like Artificial Intelligence and…

An article at MarketWatch.com notes that “there are more than 30 million small businesses in the United States and the majority cite cash flow as the biggest challenge they face.” With the Coronavirus, this is probably an understatement. Market leader Jack Henry & Associates, Inc., provider of technology solutions and payment processing services primarily for…

From the Federal Reserve Bank of Atlanta comes an informative overview of check usage entitled U.S. Consumers’ Use of Personal Checks: Evidence from a Diary Survey. The authors look at 1,600 individual transactions to gain an understanding of what check payments are currently used for—by dollar value, and by payee—and who uses checks (in terms of demographics and income).

OrboGraph recently co-hosted with Nice Actimize a dynamic webinar entitled Change is Inevitable - How Will You Respond? Along with OrboGraph's Joe Gregory, Allegra Angus and Nithin Mangalore of Nice Actimize discussed with attendees different aspects of check fraud trends, best practices for combating check fraud, including incorporating machine learning and image analysis.

Use of Personal Checks: Drilling Down to “Who and Why” A report by the Federal Bank of Atlanta reveals some useful trend information regarding check usage in the United States. The report is described as “a snapshot of U.S. consumers’ use of paper checks in 2017 and 2018, combining data from the 2017 and 2018…

The array of digital payment vehicles available is dizzying — Google Pay, Apple Pay, PayPal, Venmo — the list is long. Still, checks remain popular. And, it turns out, a better payment instrument when it becomes necessary to stop payment due to error or suspected fraud! MoneyWise describes easy step-by-step directions for canceling or stopping…

Double-layered fraud: fraudsters who actually defrauded other recruits who thought they were "in on it" - both banks and accomplices alike we defrauded. To better detect fraud, banks need to strategically align their technologies.

Fraud attempts affected an estimated $25.1 billion held in deposit accounts, ABA’s survey found, with $22.3 billion protected per the Banking Exchange Prevention was the equivalent of $9 for every $10 in attempted fraud, per Dodd Frank Update Attempted check fraud spiked 43% in two years, per PYMNTS.com The American Bankers Association’s (ABA) 2019 Deposit…

Accelerated funds availability allows depositors to instantly access the money they deposit via check. That way, there’s no waiting period for the check to clear and no penalty if the check writer’s account has insufficient funds. An article at BAI Banking Strategies by Victoria Dougherty, director of Payment Management Solutions, Fiserv, opens by wondering why…

Is cash becoming an endangered species? And, if so, is that good? Mike Orcutt, an associate editor at MIT Technology Review, has written what he calls an elegy for cash at the MIT Technology Review site, and includes some points to ponder regarding whether the demise of cash could actually be a negative development, as…

According to a a recent (and broad) survey of treasurers conducted by the consultancy Strategic Treasurer: 60 percent of treasurers acknowledged their payments security concerns are higher than in previous years. With nefarious techniques including account takeovers and spearphishing attacks growing in effectiveness, treasurers responsible for addressing vulnerabilities and safeguarding payments systems will only become…

The Federal Reserve released the 2019 Federal Reserve Payments Study Executive Report on December 19, 2019. Based on 2018 compared to 2015, aggregate payment growth in “core noncash payments,” including debit card, credit card, ACH, and checks, were up as a whole by 6.7% representing an incremental 30.6 billion transactions valued at $97B! Comparing actual…

In today’s world, abbreviations are utilized on a daily basis. Simple contractions such as “don’t”, “couldn’t”, and “we’ll” are all commonly used in the English language. In the banking world, abbreviations are most common in the date field, as many in society choose to abbreviate the year from 01/08/2020 to 1/8/20. Seems harmless, right? Maybe…

We love this time of year! It’s a week when everyone the payments industry can take a deep breath, celebrate successes, reflect, and then blog about the future. And now that 2020 is upon us, what better time to “look ahead” toward 2030! PYMNTS.com is one of the first publications to make a prediction related…

And another year comes to a close! It’s been our pleasure to share observations, insights, and solutions from across the industry via the OrboNation Blog. As 2019 comes to end, we have much to be thankful for. Most importantly, however, we’re thankful for the clients and customers that are crucial to OrboGraph’s success. Looking back,…

As part of a recent series of blog posts about Intelligent Automation, Adam Swinglehurst of Accenture offered the chart below to illustrate the necessary “overlap” as AI solutions develop and improve. The role of intelligent automation is important to Chief Financial Officers (CFOs) across the globe. CFOs seek to drive efficiencies, create team capacity, meet…

If you’ve seen the Leonardo DiCaprio movie Catch Me If You Can, then you know who Frank Abagnale is, and why he’s a good guy to listen to when it comes to protecting yourself from fraudsters – – he is (or was) the best, after all. Abagnale is using his powers for good these days,…

The FedNow Service, the Federal Reserve’s planned faster payments service, promises to have a positive impact on the speed with payments are processed. As the FED navigates their way toward a solution, The Clearing House continues to promote RTP (real-time payments). But the path to a world of real-time, integrated payments is not an easy…

Just when you thought you heard it all when it comes to financial crimes, here comes … accidental? A Pennsylvania couple thought they were tokens on a Monopoly board when they had $120,000 mistakenly deposited into their bank account. As far as they were concerned, they’d passed “GO” and picked a pretty good Community Chest…

Jack Henry & Associates Inc, a provider of technology and payment processing services for the banking industry based in Missouri, recently announced the retirement of their executive vice president and chief technology officer, Mark Forbis. Mark began his career in 1982 with Systemics. He was named vice president and CTO at Jack Henry in 2006…

As technological innovation continues to evolve society, so does the way it affects society's interaction with businesses, including their banks!

The US real-time payments network currently reaches about 50% of the population, and was on track, via private sector channels, to provide complete coverage by the end of next year, as noted in an article at Forbes.com by Ike Brannon, a senior fellow at the Jack Kemp Foundation.

Want to go deep on financial fraud and crime, and learn the difference between the two while also learning about the role of modern cybersecurity tools in curtailing both? Get comfortable and spend some time with this comprehensive article from McKinsey & Company covering Financial crime and fraud in the age of cybersecurity. Their analysis…

Paymnts.com reported recent data (from West Monroe Partners) that found 77 percent of banks are already putting AI solutions to use in some way. Count Chase as one of the forefront adopters of Artificial Intelligence solutions and technology. Chase is embracing AI and ML to help customers conduct business while preventing fraudsters from making off with data or financial…

A new report by FIS finds that business satisfaction has dipped slightly, but remains high. The FIS research found that 78% of U.S. SMBs report being extremely or very satisfied with their PFIs, down slightly from 81% in the 2018 study. SMBs with $25M-$75M in revenue reported the highest satisfaction in their banking providers (85%).…

Let’s face it: Human beings are indispensable, but we are learning that in order to bring the level of service that is expected in today’s marketplace, machines and analytics have to work together and deliver quicker, more intelligent solutions than we’ve previously seen or experienced. This is the root of Artificial Intelligence and its value…

Checks are still ubiquitous across generations. They remain popular, and they are — in spite of repeated premature eulogies — still alive and well in the world of treasury and B2B. Let’s say you have a check payment from a friend, or you’re running a small business on check payments, or you’re still getting a…

The ability of fraudsters to create an image of a check is not necessarily a new technique. What is newsworthy is accessibility.

It seems like not so long ago cloud computing was a nifty pie-in-the-sky idea (see what we did there?) that we’d eventually embrace along with personal jet packs and resorts on the moon. While the jet packs and moon lodgings are still off in the future, let’s make one thing clear: cloud computing is not…

Pymnts.com features a podcast with Ingo Money CEO Drew Edwards and Karen Webster discussing the new risk of fraud related to remote mobile check deposits. “Mobile check capture fraud is now escalating so badly that some banks are thinking about shutting it off, because the losses just aren’t worth it,” Edwards states. It’s an interesting…

The Federal Reserve announced last week that it is working on a real-time payments system, the biggest infrastructure upgrade embraced by the government body since the ACH system went online in 1972. At a speech in Kansas City, Mo., Fed Governor Lael Brainard confirmed what the payments industry has long awaited, and she said the…