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AI Innovation

Both the financial and healthcare industries are undergoing an AI evolution. Review our vision for Artificial Neural Networks (ANN) and deep learning targeting these industries.

AI-Based Check Automation

Check recognition & fraud detection are the most important components in today's check processing and omni-channel capture. Learn how OrboAnywhere using OrbNet AI technology reduces costs and mitigates risk.

AI-Based Healthcare Electronification

OrboAccess, powered by OrbNet AI, provides electronification to remits and payments, enabling RCM companies to automate posting, improve research, and deliver business intelligence

About Us

Celebrating 25 years of innovation, OrboGraph has transformed into an AI company delivering targeted automation solutions to the banking and healthcare industries.

Resources

From news and events to case studies, trends, and videos, this section provides a range of information resources for payment automation in the banking and healthcare industries.

Blogs

OrboGraph produces four blog series on a weekly basis covering topics from check processing, fraud prevention, AI technologies, RCM, and healthcare electronification. Select one the blog to the right. We hope you enjoy!

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AI-Based Check Recognition

AI-Based Check Recognition

There has been significant progress in platform modernization in financial payments. For example, the additions of Zelle and Real Time Payments (RTP) have created new payment alternatives for consumers and businesses.

AI and machine learning systems are well-positioned to analyze these transaction types for consumer behavior and mitigate risk and fraud.

Check processing has also seen progress in the area of modernization as image capture vendors, service bureaus, and mobile solution providers innovate via web-based platforms and strong feature sets.

Remaining Challenges for the Check

Meanwhile, CAR/LAR based on OCR and ICR has yet to deliver full automation. Additionally, a consistent user experience without errors rejected transactions, fraud, or manual “touches” is the desired target. This remains a challenge for organizations seeking to reduce manual processing costs.

 

Many financial institutions have experienced a spike in check fraud losses. Large banks and service bureaus have responded by implementing new systems with stronger analytics (many based on machine learning). The final step is to update with new image analysis.

 
To respond to market needs, OrboGraph has invested heavily in AI with deep learning models for the OrboAnywhere Suite:
Check fraud prevention

Anywhere Recognition

Anywhere Recognition is the core technology for all OrboAnywhere modules; now incorporating OrbNetAI to delivery 99%+ read rates and 99.5% accuracy on checks.

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Anywhere Fraud

Image analysis, coupled with transaction analysis, detect counterfeit, forged, and altered checks to reduce on-us and deposit fraud.

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Anywhere Validate

Validate payment negotiability of paper-originated items to streamline deposit review and mitigate risk. 

Check Processing Improvements

Anywhere Payee

Match, read, and validate account holder names to reduce posting errors and protect against deposit fraud. 

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Anywhere Positive Pay

Payee name verification detects altered payees on business check via issue file payee data. 

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Anywhere Compliance

Mitigate rish in check payments for OFAC, BSA/AML, UCC, Reg CC, and KYC.

Check Recognition Today

Recognition systems deployed in the market today primarily rely on the following technologies:

 

  • Intelligent character recognition (ICR): recognition of handwritten fields
  • Optical character recognition (OCR): preprinted fields
  • Courtesy amount recognition (CAR): courtesy field on checks
  • Legal amount recognition (LAR): legal field on checks
  • Magnetic Ink Character Recognition (MICR): a combination of MICR process with OCR
  • Basic neural networks: can apply to any field or document
  • Intelligent word recognition (IWR): legal field or payee on checks

 

Most of these underlying technologies rely on the programming of algorithms, except basic neural networks, which are limited. In many field installations, CAR/LAR performance levels peaked from 75% to 85%, with error rates approaching 3-4%.

 

OrboGraph has been at the forefront of performance, utilizing a multi-engine approach, with highly sophisticated voting algorithms. This approach enabled us to eclipse 90% on checks. 

 

Today OrboGraph forges ahead with an AI-based approach to check recognition using AI with deep learning models. CAR/LAR, OCR, and ICR are evolving into descriptive terms rather than the technology of deployment.

OrboAnywhere 4.0 with OrbNet AI

Anywhere Recognition 4.0 is finally approaching the elusive goal of straight-through processing on checks, with the promise of 99%+ read rate with 99.5% accuracy. This is all do to the incorporation of OrbNet AI into the Anywhere Recognition module.

The benefit potential is impressive:

  • Up to $6M savings over 3 years per 1M items processed per day with branch capture
  • 90.4% reduction in retail deposit keyed items
  • 81.8% reduction in commercial deposit balancing
  • 10%-25% incremental recognition performance
  • Improved user experience for any image capture workflow
  • Up to 80% reduction in misreads

By utilizing a web-service architecture, Anywhere Recognition, deployable in real-time or batch processing, can be integrated with any workflow including:

  • Teller capture
  • Remote Deposit Capture (RDC)
  • Mobile Remote Deposit Capture (MRDC)
  • Centralized check processing
  • Branch image capture
  • ATM deposit processing
  • Retail remittance and wholesale lockbox

Click image above to watch Anywhere Recognition video. 

Mitigating Risk and Fraud on Check Payments

Technologies available for check fraud detection had also remained relatively unchanged until more highly advanced data analytics based on machine learning systems were developed. These platforms provide a higher level of protection, excelling for electronic transactions.

 

However, even these improvements were unable to prevent a spike in check fraud! As EMV chips became an industry-standard in 2018, fraudsters migrated back to checks, causing a sharp rise in attempts and losses.

 

According to the 2018 ABA Deposit Fraud Study, check fraud accounted for $1.3B or 47% of deposit fraud losses. Since 2014, losses more than doubled and appear to be increasing even today, illustrating the need to better identify counterfeit checks, forged checks, and altered checks.

 

Anywhere Fraud applies image analysis technologies to on-us and transit checks for identification of counterfeit check stock, forged check signatures, and amount alterations. The system utilizes self-learning, account-level profiling to apply targeted image analyzers. These account profiles learn the behavior of the account holder by analyzing both the image, as well as transactional characteristics.

Anywhere Fraud delivers tremendous benefits in the form of:

  • Reduced losses via detection of counterfeit, forged and altered on-us checks
  • Reduced losses in deposit fraud for counterfeit, forged, and altered transit checks
  • Reduced losses in on-us check cashing
  • Reduced losses in transit check cashing
  • Better customer service, protecting on-us customers from fraudulent events
  • Enhanced interbank check clearing with mutual loss prevention practices
  • Streamlined suspect review process with companion images including reduced labor
 
Anywhere Fraud has a roadmap to OrbNet AI with deep learning models. This new technology will provide greater coverage, improved detection, and reduce losses.

Click image above to watch Anywhere Fraud video. 

A Complete Suite

In addition to Anywhere Fraud, several OrboAnywhere modules complement fraud detection and mitigate payment risk:
 
  • Anywhere Validates automatically detects the risk of payment negotiability problems 
  • Anywhere Payee matches the payee field on personal and business checks as a method to validate the account holder name(s) 
  • Anywhere Compliance extracts payer and payee field data from checks and other paper-originated negotiable payments to mitigate compliance risk in the areas of OFAC, BSA/AML, Reg CC, UCC, and KYC.
 
The combination of Anywhere Fraud, Validate, Payee, and Compliance provides superior protection against fraud attempts while reducing losses to both the financial institution and its customers.

“OrboAnywhere with OrbNet AI is a great illustration of how OrboGraph was able to research market needs and create a new solution innovation for our business partners and clients. Market adoption occurs as clients experience the business value. We see a strong market opportunity for OrbNet AI.”

- Barry Cohen, Co-President of OrboGraph

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