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Resources

Check out our reservoir of information related to check recognition and healthcare payment technologies. We frequently update this section with the latest news, trends, and analysis of the banking and healthcare industries.

Reg CC

Compilation of resources to help you navigate Reg CC

Platform Modernization

Both the financial and healthcare industries are undergoing modernization initiatives in check payments and remittance.  See how OrboGraph is using AI, self-learning and deep learning models to drive innovation in these industries to deliver workflow automation.

Healthcare Payments

OrboAccess automates remittance and payment posting as well as enables full research and business intelligence analysis for RCM companies, clearinghouses, billers, and providers.

Check Processing

OrboAnywhere automates paper originated payments (i.e. checks, money orders, drafts) and remittances for balancing and posting while reducing risk and losses in the areas of check fraud, payment negotiability and compliance.

Customer Support Center

OrboGraph representatives are committed to providing professional and expedient customer service. Contact us by phone or remote support.

Or Call 1-888-ORBOGRA

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Professional Services

OrboGraph is Here to Help

OrboGraph’s renowned Client Services group provides customer support to thousands of field installations and many system integrators and business partners in check processing and healthcare payment automation. Our experience and expertise are available 365 days a year depending on the services agreement.

The Client Services department of OrboGraph provides multiple functions for the organization including:

  • Professional Services
  • Remote or on-site optimization services (iCare) helps customers maximize the performance of the OrboGraph solution.
  • Integration services assist business resellers with software integration and installation
  • Project management for high volume customers
  • Level 1 and/or Level 2 customer support
  • Automation Services performance monitoring
  • HPAC client onboarding
  • HPAC project management

With expert know-how in integration, system optimization and project management, OrboGraph customer support, working together with our closely connected R&D team, enables you to meet even the most demanding efficiency and quality requirements.

If you have any questions or need support, click here to open a Support Call or call 888-ORBOGRA.

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Testimonials

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"Our underlying technology is unique to the industry and provides our clients with reliability, speed and accessibility. Coupled with our client-focused Client Services group, this service provides world-class EOB conversion services and a comprehensive solution."

Bryan Bruton

Technology Business Executive, Healthcare Solutions of OrboGraph

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