RevCycleIntelligence.com reports that Cerner, a global healthcare technology company, has announced that it is prepared to help members achieve revenue cycle automation by providing access to an artificial intelligence (AI)-driven platform through a collaboration with AKASA. “We’re excited to team up with AKASA to accelerate the adoption of advanced automation within the revenue cycle,” Steven Colucci,…

We are watching the healthcare industry reinvent itself after being buffeted by a pandemic. In addition to problems of staffing, space, and encouraging preventive habits, paying for care has been exposed as particularly problematic. Fortunately, as reported on the PYMNTS.com website, new players are stepping up to address it. Startup Walnut announced Thursday (May 5) its $110 million…

PwC, a leader in Customer Experience Strategy Consulting, released a report that examines medical costs trends in this unique period of time: The pandemic has shifted how and where Americans gain access to care, a shift large enough to influence multiple aspects of price and utilization and, thus, medical cost trend. The aftereffects of the…

The No Surprises Act was signed into law in 2020, going into effect on January 1, 2022 for most consumers enrolled in individual and group health insurance plans. As discussed in this space previously, the new law addresses “surprise” medical bills in any of the following three circumstances as described by the Commonwealth Fund: An…

In case you missed it, over the past month, we have published incredible content on our OrboNation Blog and Modernizing RCM with AI. Review the latest OrboNation Newsletter online or via PDF download.

Corcentric CEO Matt Clark talked to PYMNTS about moving healthcare, insurance and financial services into the digital age. The conversation came against a backdrop in which 71% of surveyed chief financial officers (CFOs) at finance and insurance companies and 58% of healthcare and medical company CFOs said they expect the digitization of their payments processes to speed up…

How serious is blockchain adoption in the healthcare industry? Consider this: $50 million in seed funding has been committed to the Avaneer Health network, funds which come from from several blue chip healthcare organizations. As reported in Healthcare IT News, the new funding comes from founding network participants that include Aetna, Anthem, Cleveland Clinic, Health Care…

Bill Siwicki, feature editor for Healthcare IT News, spoke to Lynn Carroll, COO at HSBLOX, about the roles of blockchain, AI, and machine learning in value-based care. (For a refresher on the ins-and-outs of blockchain, click here.) Mr. Carroll noted that “20% of people can represent 80% of expenses.” Therefor, you try to understand where…

The Council for Affordable Quality Healthcare, Inc. (CAQH) recently released their 2021 CAQH Index Report, and it predictably reported that electronic claims management adoption increased in 2020 as healthcare providers shifted, whenever possible, to remote work environments in the face of COVID. RevCycle Intelligence reported, however, that the Index shows healthcare providers still leaving billions…

In case you missed it, over the past month, we have published incredible content on our OrboNation Blog and Modernizing RCM with AI. Review the latest OrboNation Newsletter online or via PDF download.

“Patient as consumer” is by no means a new concept; however, it seems that a great many health systems are having a hard time grasping the concept in terms of engagement, according to a discussion posted on PYMNTS.com. “Health systems will tell you they’ve been financing patients for a long time,” CareCredit Senior Vice President and General…

One of the many barriers the pandemic has introduced to efficient medical billing and the revenue cycle is a significant personnel shortage. RevCycle Intelligence reports that healthcare organizations are increasingly turning to automation to hit the trifecta: increase net revenue, reduce costs, and improve the patient experience. As reported in RevCycle Intelligence, Robotic Process Automation,…

OrboGraph is pleased to announce the All-Star Speaker lineup for our upcoming Healthcare Revenue Cycle Industry Brief & Opportunity Analysis Webinar! These three leading experts from Citizens Bank M&A Group, the Council for Affordable Quality Healthcare (CAQH), and Linchpin Healthcare will address ways in which the healthcare revenue cycle management market is providing opportunities for growth, transaction…

“Healthcare is one of the only industries where we go get a service and don’t know what our cost is going to be until sometimes months after that service has been delivered,” Jason Considine, senior vice president of Experian Health, told PYMNTS in a recent article examining the healthcare payments overhaul that we’re seeing. That’s certainly a…

In case you missed it, over the past month, we have published incredible content on our OrboNation Blog and Modernizing RCM with AI. Review the latest OrboNation Newsletter online or via PDF download.

Roni Berlin, BSHCM, CPC, CPB, who serves as associate vice president at ExdionRCM Solutions, opens an article at Medical Economics with the harsh reality that, if a medical student’s classes reflected the reality of practicing medicine today, “I would venture that more than half of the curricula would be focused on performing administrative work, including the…

Time for another look at what this year might bring in terms of revenue cycle challenges. Matt Seefeld, Executive Vice President at MedEvolve, created a list of reasons he is optimistic about the coming year — with the caveat that health organizations stay current in terms of evolving tech. As we enter 2022, providers with…

Healthcare Economics doesn’t beat around the bush: the first line of their Revenue Cycle Management 2.0 story states clearly: It has never been more important for those in healthcare to manage their revenues effectively. This has, in turn, put greater emphasis on the need for Revenue Cycle Management (RCM) systems to enable a healthcare provider…

In case you missed it, over the past month, we have published incredible content on our OrboNation Blog and Modernizing RCM with AI. Review the latest OrboNation Newsletter online or via PDF download.

As the world continues to battle COVID-19, hospitals and healthcare systems are understandably under more pressure than any other type of organization. They not only struggle with the issues of staffing shortages, supply chain, and declines in revenue, but also need to treat the onslaught of those getting sick from the virus. Kaufman Hall management…

As the healthcare industry is in the midst of recovery, Healthcare IT News spoke to Diana Allen, CEO of the SSI Group, which markets a revenue cycle management solution for providers and payers, for her expertise on how the pandemic has altered healthcare operations. One of the primary topics covered was the impact the pandemic…

Big news in the healthcare RCM industry comes to us via a joint press release: R1 RCM has agreed to acquire Cloudmed, a leader in Revenue Intelligence™ solutions for healthcare providers. The details of the agreement are outlined in the press release: “MURRAY, Utah and ATLANTA, Jan. 10, 2022 (GLOBE NEWSWIRE) —  R1 RCM Inc.…

As 2022 begins, we are proud to be included in Healthcare Tech Outlook’s list of Top 10 Healthcare Interoperability Solution Companies for 2021. As we’ve noted in both Modernizing RCM with AI and the OrboNation Healthcare Payments blogs, Interoperability continues to be a point of emphasis in the healthcare industry, particularly when it comes to revenue…

Adding to the various burdens that COVID-19 has placed on world economies and the population in general, RevCycleIntelligence reports that, when delivered outside of a patient’s network, COVID-19 hospitalizations can cost hundreds of thousands of dollars depending on where a patient is a treated. California was the most expensive state for out-of-network COVID-19 hospitalizations, with…

In case you missed it, over the past month, we have published incredible content on our OrboNation Blog and Modernizing RCM with AI. Review the latest OrboNation Newsletter online or via PDF download.

Enjoin CEO Dr. James Fee has some information every healthcare professional should be aware of: Bringing physicians into the mid-revenue cycle process can increase hospital ROI by 700%. In an article at Healthcare Finance, Dr. Fee says that hospitals and health systems can improve revenue through a pre-bill review prior to claims submission. His company,…

Big news in the healthcare and technology industries comes our way via press release: Oracle Corporation (NYSE: ORCL) and Cerner Corporation today jointly announced an agreement for Oracle to acquire Cerner through an all-cash tender offer for $95.00 per share, or approximately $28.3 billion in equity value. According to the press release: “Working together, Cerner and Oracle have the capacity to…

As the final days of 2021 wind down, we’d like to thank all our partners and clients for supporting OrboGraph in a record breaking year. Also enjoy our holiday video below! Season’s Greetings! The OrboGraph Family

If you are a reader of American Banker, you may have come across “Leaving the ‘numbing’ tasks to machines” (fear not, you can access the article free through a guest account.) The article addresses a common misconception that automation — and the underlying technology such as Artificial Intelligence and Machine Learning — is here to…

Becker’s Healthcare notes that, given the compounding challenges of regulation and COVID, healthcare systems are increasingly focused on how to increase net revenue and cash while enforcing a lower cost to collect. The answer? Automation. Becker offers five insights for how HC systems can acquire and maximize automation: During an October webinar hosted by Becker’s Hospital…

In case you missed it, over the past month, we have published incredible content on our OrboNation Blog and Modernizing RCM with AI. Review the latest OrboNation Newsletter online or via PDF download.

We previously took a look at the similarities and differences between The Matrix experience and OrboGraph’s OrboZone experience. Both offer a truly dynamic experience, so we would be remiss not to take a deeper dive into another key pillar in The Matrix Film Series: The AI driving the Machines. With the release of The Matrix…

An article at Health Payer Intelligence doesn’t mince words when it comes to the importance of staying technologically up-to-date with healthcare claims processing: Delivering an optimal member experience is key to payer success. Modernizing processes may be what payers need to unlock that door. A recent survey found that payers offering consistent digital member experience services (e.g.,…

KLA Corporation (Nasdaq: KLAC) — parent company of OrboGraph — recently released their September 2021 earnings, announcing that revenue grew 8% sequentially and 35% year-over-year to $2.08 billion, finishing toward the upper end of the range of guidance. About KLA Corporation Expand KLA Corporation (“KLA”) develops industry-leading equipment and services that enable innovation throughout the…

We’ve been providing updates on the No Surprise Act (NSA) and Transparency in Coverage rule recently issued by the Biden Administration (NSA transparency rules are already in force for providers, and payer rules are going into effect in 2022) and their potential effects on the healthcare payments industry. While the new legislation will create challenges, Amanda…

With the recently released trailer for The Matrix Resurrections -- the fourth installment in The Matrix Franchise -- we took at a look at the simulated world created by the machines and compare it to our own simulated world known as #OrboZone.

Anyone who doubts that healthcare expectations have become more and more shaped by mainstream consumer experiences hasn’t been paying attention. PYMNTS.com surveyed 3,546 U.S. adults who have received healthcare services in the last year, and in their report — The Payment Cure: How Improving Billing Experiences Impacts Patient Loyalty — 63% of patients would consider…

Analytics Insight examines the emerging and crucial role of Artificial Intelligence in healthcare revenue cycle. They note that RCM has gotten more challenging due to ever-growing claims and healthcare consumer issues, but the three primary factors are increased patient financial responsibility, convoluted payer contracts, the shift to value-based payments,

In case you missed it, over the past month, we have published incredible content on our OrboNation Blog and Modernizing RCM with AI. Review the latest OrboNation Newsletter online or via PDF download.

The No Surprise Act continues to make waves ahead of its adoption. We've reported updates recently related to the challenges ahead for the healthcare industry in complying with the proposed rules, including advanced EOBS. More specifics of the No Surprise Act are now coming into focus. Revcycle Intelligence reports: The NPRM titled “Reporting Requirements Regarding Air Ambulance Services, Agent and Broker Disclosures, and Provider Enforcement” seeks to codify existing penalties in the Public Health Service (PHS) Act for violations of Part E of title XXVII.

Daily Host News takes a look at a topic we consider integral to the future of the healthcare industry, and that is INTEROPERABILITY. As important as it was previous to the COVID emergency, interoperability is now absolutely crucial in a pandemic environment. Their definition of INTEROPERABILITY is as follows:

According to an AKASA-commissioned survey that included 400 chief financial officers and revenue cycle leaders at hospitals and health systems in the United States, with responses collected between May 27 and June 28, 2021, the number of health systems using revenue cycle automation has increased by 12% since last year. RevCycleIntelligence.com reports that the COVID…

In case you missed it, over the past month, we have published incredible content on our OrboNation Blog and Modernizing RCM with AI. Review the latest OrboNation Newsletter online or via PDF download.

As noted here previously, the No Surprises Act -- which is part of the Consolidated Appropriations Act introduced earlier this year -- presents some formidable challenges to the healthcare industry. The No Surprises Act is so named because it is designed eliminate some of the surprises that group health plan participants encounter from unexpected charges, which most people will agree is certainly a needed solution. However, as reported at HealthcareDive.com, payers and hospitals are asking for more time to get their "ducks in a row" in preparation to meet the new requirements:

A recent PYMNTS.COM Deep Dive examines how virtual patient experiences and contactless payments — boosted by the realities of the pandemic — are changing the healthcare landscape. Two significant metrics: More than half of patients are willing to contemplate switching providers if doing so created improved payment experiences 31% of customers claim that they pay their medical bills faster…