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AI Innovation

Both the financial and healthcare industries are undergoing an AI evolution. Review our vision for Artificial Neural Networks (ANN) and deep learning targeting these industries.

AI and Deep Learning-Based Check Processing

Check recognition & fraud detection are the most important components in today's check processing and omni-channel capture. Learn how OrboAnywhere using OrbNet AI technology reduces costs and mitigates risk for any check image capture workflow.

AI-Based Healthcare Electronification

OrboAccess, powered by OrbNet AI, provides electronification to remits and payments, enabling RCM companies to automate posting, improve research, and deliver business intelligence

About Us

Celebrating 25 years of innovation, OrboGraph has transformed into an AI company delivering targeted automation solutions to the banking and healthcare industries.

Resources

From news and events to case studies, trends, and videos, this section provides a range of information resources for payment automation in the banking and healthcare industries.

Blogs

OrboGraph produces four blog series on a weekly basis covering topics from check processing, fraud prevention, AI technologies, RCM, and healthcare electronification. Select one the blog to the right. We hope you enjoy!

Modernizing Omnichannel Check Fraud Detection

An informative blog series exploring payments fraud and image technologies used to fight financial crimes.

BAI Research: 84% of Digital Banking Customers Experienced First/Third Party Fraud Since March
FRAUD is the number one concern of bank customers Do customers feel protected? Are banks doing enough to protect their customers from fraud? As we have noted in various blog posts in both our Modernizing Omnichannel Check Fraud Detection and OrboNation Check Blogs, the pandemic has fundamentally changed the way ...
BAI: The Impact of Digital Acceleration on Banking and Fraud
Popularity of digital banking is growing across all generations Banks are making significant investments in digital tools Fraud concern remains front-of-mind for consumers BAI Banking Outlook has made available an informative publication called The Impact of Digital Acceleration on Banking, based upon a survey of 600 consumers and 200 leaders ...
LexisNexis Report: Cost of Fraud is On the Rise Since the Pandemic Set In
Fraud losses exceed actual monetary amount stolen Mobile is the new target International criminal organizations are significant players One of the harsh realities of fraud: actual LOSSES due to fraud exceed the monetary amount involved in the transaction. Digital Transactions reported on LexisNexis Risk Solutions' "True Cost of Fraud" study ...
OrboNation Newsletter: Check Processing Edition – August 2021
Download PDF Copy of the Newsletter Is Vigilance Enough to Prevent Your Customers from Deposit Fraud? In the fight against deposit fraud, vigilance is a key component. But we need to ask ourselves as fraud prevention professionals: Is that enough? We review two examples in which people avoided becoming a ...
August is “Fraud Month” and the Fraudsters are Targeting Back-to-School Shoppers
August, it turns out, is the most popular month for fraud "Back to School" purchasing and new campus arrivals at college make for good targets Campus wifi can be a threat as well We've always known that "back to school" makes August a big month for retailers, but here's a ...
Vigilance Prevents Deposit Fraud…But, Is That Enough?
Wanna-be "influencers" targeted Scammers are often tripped up by the language gap Detecting patterns stops fraud The Action 10 News Troubleshooter Series took a look at a popular scam that "fishes" for potential influencers by offering to pay them in return for allowing a "decal wrap" advertising a popular energy ...
Stimulus Check Scam Evolution – Prevention Tips
Scammers are opportunists COVID relief checks provided a "porthole" to scams Consumers need reminders to stay vigilant even in challenging times It is no surprise to note that scammers are, first and foremost, opportunists. When the United States government began issuing several rounds of stimulus checks, they were right there ...
PaymentsJournal Podcast: Machine Learning Leading Fraud Detection
Fraud escalated during the pandemic Machine Learning has proved to be a key ingredient in addressing the fraud upswing It's important to realize that Machine Learning is a component of a larger AI "ecosystem" PaymentsJournal offers a podcast wherein Patricia Rojas, Senior Manager Data Scientist at ACI Worldwide, and Tim Sloane, ...
OrboNation Newsletter: Check Processing Edition – July 2021
Download PDF Copy of the Newsletter A Real Life Innovation Lab Story at Royal Bank of Canada Recently, Royal Bank of Canada (RBC) has taken an approach similar to that of OrboGraph's OrbNet AI Innovation Lab to bring AI technology to the financial industry; partnering with NVIDIA and Red Hat ...
Three Ways the Pandemic Changed the Fraud Economy
Online fraudsters cost the world over $1 trillion in 2020 alone Access to information like an email address can help bad actors launch phishing scams and other social engineering attacks Industries most impacted by fraudsters in 2020 are lodging and transportation, surging by 71% and 42% There is no doubt that the ...
Strategic Treasurer: 90% of Banks Rank BEC as Top Fraud Concern
COVID created an uptick in fraud activity Remote work conditions contributed to vulnerability A new survey reveals 22% of respondents plan to spend more on security this year Once again, we see evidence that the COVID pandemic boosted the frequency and sophistication of fraud activity. As tallied in the 2021 Treasury ...
Seven-Step Deposit Fraud: Would Your Bank Catch This?
Banks in New Jersey were taken for many thousands of dollars The scam was a fairly elaborate, multi-step affair $250,000 had been stolen before the scammers were caught We all know about scams involving passing fake or altered checks, but what about elaborate multi-step operations? Here's an interesting "What if?" ...
A Real Life Innovation Lab Story at Royal Bank of Canada
Recently, Royal Bank of Canada (RBC) has taken an approach similar to that of OrboGraph's OrbNet AI Innovation Lab to bring AI technology to the financial industry; partnering with NVIDIA and Red Hat to create Borealis AI. But what is Borealis AI? And what do they do? Well, Borealis AI describes themselves ...
OrboNation Newsletter: Healthcare Payments Edition – June 2021
Download PDF Copy of the Newsletter How AI is Driving Patient Financial Experience Excellence It's no secret to anyone who's read previous posts here that artificial intelligence (AI) and machine learning are a boon for revenue cycle management -- probably one of the strongest use cases for this type of ...
Over Two Thirds of All Stimulus Phone Scams Reported by Five Key States in the US
Stimulus and unemployment check proliferation requires higher-than-ever vigilance Scammers are using the phone to go after checks Which states are the biggest targets? As noted in this space previously, an unfortunate side-effect of the distribution of stimulus checks has been heightened activity by scammers attempting to take advantage of the ...
OrboNation Newsletter: Check Processing Edition – June 2021
Download PDF Copy of the Newsletter Enhancing the Value of Existing Bank Branches as Customer Visits Increase BAI recently posted a podcast exploring the future of bank and credit union branches in a post-COVID environment. Their guest was Jim Caliendo, president and CEO at design and consulting firm PWCampbell. He ...
AFP 2021 Preview – Identity Crises: Best Practices in Fraud Mitigation
AFP 2021 is coming November 7-11 both virtually and in-person Frank D'Amadeo, director of treasury at Con Edison, sees new sophistication in fraudsters "We're no longer fighting the so-called 'amateur fraudsters'" The Association for Financial Professionals -- known by industry professionals by its acronym AFP -- will be hosting its ...
Fighting Fraud with Forensic AI: How to Test Performance
The next weapon against check fraud has arrived Huge potential increase in fraud-loss savings to FI's Performance Validation Analysis (PVA) to the rescue! Financial institutions have it down when it comes to check processing, posting, automation, and IT. However, when it comes to check fraud prevention, many live in fear. ...
U.S. Secret Service Website Highlights Fraud Indictments
The US Secret Service battles fraud Many of their investigations leverage forensic experts and visual information specialists Announcing the market launch of OrbNet Forensic AI The United States Secret Service does more than protect elected officials. They also protect the American public in many ways from fraud -- one look ...
News Release: OrboGraph Completes Market Launch of OrbNet Forensic AI
AI and deep learning technologies deliver major check fraud detection improvements Billerica, MA, June 7, 2021 - OrboGraph, a premier developer and supplier of intelligent electronic and paper automation for check fraud detection, recognition solutions as well as healthcare payment electronification, announced the market launch of OrbNet Forensic AI as ...
Forensic Document Examination: Impact on Banking, Fraud, and Payments
What is Forensic Document Examination? Comparing Forensic AI technology to the Forensic Document Examiner role Benefits of forensic document examination for fraud detection Forensic document examination is foundational to OrboGraph's OrbNet Forensic AI technology. To assist in describing the applicability of forensics in banking, fraud detection, and payments, we talked ...
KeyBank’s “Key4Women” Fraud Awareness Webinar: An Impactful Session
Key4Women presented leaders in their field, talking about fraud prevention Avoiding fraud means taking preventative measures Business email is a popular entry path for fraud Key4Women, an organization dedicated to supporting the financial progress and empowerment of business women, presented a highly impactful discussion of the latest in fraud threats ...
Counterfeit Check Fraud Scheme Exploiting Homeless People
Scammers recruit the homeless to pass fake checks Unfortunately, threats are often used to gain complicity Image analysis is vital to stop these simple schemes In a story from The Boston Globe, we learn about a counterfeit check scheme involving recruitment (and intimidation) of homeless and transient people from Providence ...
Stolen Stimulus Checks Found Inside Vehicle Highlight Fraud Concerns
Stimulus checks once again are scam triggers Mailboxes are easy targets The U.S. Postal Inspection Service showed a 600% surge in reported mail theft over the past three years Unfortunately, some Washington state residents are out of luck for a while. They are being warned to be diligent about monitoring ...
Instagram: The Latest Avenue for the Classic Check Fraud Scheme
Scammers often flatter targets into submission Social media offers a buffet of possible targets In this case - a happy ending! One thing that can be said for fraudsters is that they know how to take advantage of human nature. The Los Alamitos-Seal Beach Patch reported recently on an enterprising ...
Payment Rails Challenge: Faster Payments, Faster Fraud
Payment rails are streamlining money transfers from payer to payee The Federal Reserve has introduced the FedNow service Faster payments are great, but also mean a smaller window of opportunity to detect fraud New and innovative payment rails -- the payment platforms or a payment network that moves money from ...
Scam Alert: Why Posting Your COVID Vaccine Card May Lead to Fraud
Good news! Vaccinations are widely available in the United States! Bad news! Scammers are taking advantage of "online celebrations" marked by a vax card photo Scammers also use "second dose" anxiety to gather further usable info The good news is this: COVID vaccinations are becoming easier and easier to get ...
FBI List: Top Scams of 2020 – and How to Avoid Them in 2021
Fraud has gotten more prevalent in the age of Covid Phishing is a primary threat The older population is targeted to a greater extent than younger cohorts While it would be nice to hear that the global pandemic has slowed down scammers much like it has impacted above-board businesses of ...
FinCEN Alerts Banks to Pandemic Relief Payment Fraud
Pandemic relief payments are predictably triggering escalated fraud attempts The Financial Crimes Enforcement Network has advised banks on specific "red flag indicators" Checks figure high on the list The Financial Crimes Enforcement Network (FinCEN) recently issued an advisory to banks that outlined fourteen red flag indicators to be on the ...
Update on Unemployment Fraud – Have We Learned Our Lesson?
Unemployment fraud is not subsiding in sync with lower infection rates The fraud loss impact is now national in scope Third round of stimulus checks are being distributed -- but what about fraud prevention and detection measures? Recently, we detailed how millions were finding IRS Form 1099-G in their mailboxes...but ...
Checks Are Being Stolen from Postal Service Mailboxes – Should We Be Worried?
Check thefts from familiar post office mailboxes are being reported Should we be concerned about the blue boxes' security? It's never been more important to be vigilent in our approach to check deposits In the pandemic era, with relief checks being mailed regularly, there is growing concern over the fact ...
Positive Pay With a New Twist?
Positive Pay continues to evolve A new iteration promises to address ever-changing payment habits Faster payments are now the rule, not the exception, and Positive Pay needs to stay in sync AFS Positive Pay is a new product being rolled out by Advanced Fraud Solutions (AFS), and looks to advance ...
Fraud, AML, and Compliance: $960M Sanctioned Penalties in 2020
The U.S. Government is reassessing their approach to enforcement Penalties for sanctions/AML violations were down in '20 as compared to '19 We can expect heightened enforcement in the face of the pandemic Lexology recently released their Economic Sanctions and Anti-Money Laundering Developments: 2020 Year in Review report, examining economic sanctions ...
#OrboZone Fraud Detection is Live!
We are pleased to announce that the Fraud Detection section of #OrboZone is now live! Banks and financial institutions have many tools at their disposal for fighting financial crime. The OrboZone is designed to point fraud specialists to high impact resources with an immersive experience. For example,  Artificial Intelligence & ...
Millions of Americans Victimized by Unemployment Fraud
Millions surprised by an extra tax form in their mail Not all check scams involve fake checks Ohio shocked by pervasiveness of unemployment fraud Here's a jarring and somewhat novel experience: You go to your mailbox and find IRS Form 1099-G waiting for you -- you know, the form you ...
Is Covid Making Fraud & ID Theft Endemic to the US?
The Covid-19 pandemic has increased digital transaction usage Fraudsters find digital consumers to be a big target Paper relief checks mean another opportunity for fraudsters Digital Transactions took a look at data from credit-reporting agency TransUnion LLC and determined that the shift to digital payment methods brought on by COVID-19 ...
New Stimulus Checks, New Fraud
New checks mean new scams A delay in payment to a large amount of people opens the door to more scam opportunities The Better Business Bureau website has a custom fraud map available on their website This comes as no surprise to anyone involved with financial institutions -- a new ...
Business Email Compromise (BEC) Schemes Expanded in 2020
Business Email Compromise is not new, but it is on the rise Remote work is a contributor to its rapid spread Malware is also a threat, and gains entrance via email BEC, or business email compromise, is a species of scam that has been around for as long as businesses have ...
Financial Fraud in 2021: Time to Invest in Prevention
FI's anticipated a wave of fraud ahead as the pandemic unfolded Government stimulus like PPP may have created "good client gone bad" scenarios Is scaling back an option? Not if FI's want to combat fraud and improve client experience As 2021 gets underway -- already fairly eventfully -- Trace Fooshee ...
Counterfeit Check Cashers Get End of Year Trip to Prison
Check fraud can be a family affair Primary recruitment sometimes requires little more than tossing in a nice speedboat The fraud "chain" extends to homeless and otherwise disadvantaged "mules" who do the in-person depositing It was suspected cockfighting that got the attention of authorities at first. However, they found a ...
“I Got Over $5000 in Fake Checks from Craigslist Scammers!”
Craigslist is a popular "hunting ground" among fraudsters Fraudulent checks come in various levels of detail and realism Fraudsters mail dozens of fakes checks knowing only one or two will convince their "mark" Craigslist can be a handy resource for buying and selling goods and services -- and it is ...
What’s It Like to be the Personal Assistant to a Fraudster?
Our protagonist quickly works his way up the "scammer ladder" How do those checks get to scam victims so quickly if the scammer is is Nigeria? "And just like that, I had committed my very first Federal crime." We have to admit feeling a bit of satisfaction when seeing a ...
OrboGraph Survey Indicates Increase in Check Fraud Attempts and Losses in 2020
OrboGraph's Exploration of Check Fraud in 2020 is available now The report shows on-us check fraud attempts increasing Community bank report fewer fraud attempt than mid to large banks OrboGraph's Exploration of Check Fraud in 2020 is a compendium of data gathered from a short, focused survey which was designed ...
Accessing Tutorials to Commit Check Fraud – One Click Away?
Not to be confused with "money laundering" Techniques for check washing are offered on YouTube Checks benefit from physical security features While explanations of money laundering can be complex and require charts and graphs to comprehend how the schemes work, check washing is much more basic and easy to understand. ...
Using AI to Fight Fraud Can Go Hand-in-Hand with AML
Financial services firms have seen a significant increase in fraudulent activity More people are using remote banking tools AI technology reinforces AML PaymentsJournal.com relays the news that, since the beginning of the COVID-19 outbreak, a LIMRA survey shows 40% of financial services firms have seen an increase in fraudulent activity. This ...
Bank Treasury Departments Crucial to Fighting Payments Fraud
COVID-19 has created new entry points for fraud Businesses must be on the lookout for INTERNAL, EXTERNAL, and ONLINE fraud Work with your financial institution’s treasury management department to ensure appropriate fraud-prevention methods are in place Karen Olson, Treasury Management Banking Officer and Vice President at Dubuque Bank and Trust, ...
Rise in Brand Impersonation Fraud Presents Challenge for Businesses
COVID-19 has aided brand impersonation Business Email Compromise is increasing The shift toward e-commerce and delivery has made Amazon and DHL major targets of impersonation In April we shared a story about Costco customers being enticed with the promise of freebies and stimulus checks. This was, of course, a scam, ...
A Tale of Two Spikes: COVID-19 and Check Fraud
More than one kind of spike is occurring because of COVID-19 After an early surge in fraud attempts, another seems sure to accompany the second wave of relief checks The IRS' Get My Payment page is set up to help persons track their checks If you've been following the news, you've heard ...
Image Analysis: It’s a Lot More than Fraud Detection
Image analysis has been an effective tool in preventing check fraud Marketing firms use and modify many of the same image analysis algorithms to raise their brand profile Check fraud detection benefits from data collected in brand-building programs We've discussed at length the ways in which Image Analysis is a ...
OrboGraph Announces Powerhouse Speakers for ORBOIMPACT 2020
Having already announced our client and partner virtual technology conference in late September, OrboGraph has completed it’s speaker line-up for the ORBOIMPACT conference for the afternoons of October 29th and 30th (see agenda here). Day 1 (Thursday, Oct. 29): Healthcare Payments Sessions Day #1 is highlighted by Keynote speaker Mr. Michael Manna at ...

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