OrboNation Blog

Small and “micro” businesses make up nearly 100% of all businesses These SMBs find themselves often underserved in the banking zone A Deloitte survey says SMBs want banking experiences that compare to retail Small and micro businesses (SMBs) make up over 99% of all U.S. businesses, but they are a largely underserved segment when it…

Payment modernizations are becoming common Some businesses, however, have not taken advantage of new technologies Collaboration between financial institutions and businesses is important Over the past few years, financial institutions, along with fintech vendors, have taken the initiative in pushing innovation and new technologies to modernize payments. While new payment rails get a majority of…

Zillennials are in the 20-something to early-30s age group Most Zillennials do thier banking via smartphone Banks need to adjust to Zillenial banking habits Who are these “Zillennials” you ask? Well, they’re the generation that straddles the line between millennials and Gen Z – the 20-somethings and early 30-somethings who grew up with smart phones…

An executive order eliminates payments by check This could present difficulties for senior citizens In the end, checks will likely persist On March 25, 2025, the administration signed an executive order entitled Modernizing Payments To and From America’s Bank Account. The Sec. 3. of the executive order details actions to take place, noting that: Effective September…

AI is difficult for some bank to adopt The right strategy allows late-adopting banks to succeed A structured, enterprise-wide approach to AI deployment is crucial Despite the transformative potential of artificial intelligence (AI), we’ve seen many banks struggle to scale their AI initiatives beyond the proof-of-concept stage. As outlined in a recent post on BAI.org…

The “Universal Banker” concept is still in development Declining branch traffic and digital banking growth have created need for universal banker approach Remote connections via video are one alternative The Financial Brand reports that, more than a decade after banks and credit unions began rebranding their tellers as “universal bankers,” the model continues to be…

Physical banks were once widespread and expanding quickly Bank of America continues to invest in physical branches Customers value “speaking to a human” Only a couple of decades ago, financial institutions across the US were aggressively expanding their physical footprint, opening branches in new territories AND increasing more branches in locations to make it more…

Outdated back-end systems drive up costs New tech must take into account legacy systems 91% of businesses still use checks regularly We’ve said it before, and we’ll say it again: Platform modernization is a critical priority for banks, driven by competitive pressures and the need for greater efficiency. However, these transformative programs are fraught with…