Case Studies and Testimonials

This user case study provides healthcare payments professionals with a real-world instance of a RCM company deploying a hybrid electronification solution to improve efficiency and cost savings, but providing a higher level of customer satisfaction to their customer base.

Case study topics include:

• \"Personalized\" Onboarding
• About OrboAccess and OrboGraph
• EOB/EOP and PDF-Originated Remittance Workflows
• Data Consolidation
• Lessons Learned to Optimize Client Performance

Integration with OrboGraph's HPAC reduces overall manual posting labor by 30%.

As fraudsters continue to evolve their tactics, it is important to understand what acts of fraud are being committed and what actions banks are taking in order to combat fraudsters. These real-life examples provide much needed clarity into not only the acts of frauds, but also the types of perpetrators and their situations.

There are three types of perpetrators which emerged from our individual bank discussions:

• Individuals
• Small Fraud Rings
• Large Fraud Rings (many international)

This document summarizes the perpetrator use cases we discovered in our client research. We created this document for our current and prospective customers to illustrate how image analysis fraud detection can detect various flavors of counterfeits, forgeries, and alterations above and beyond transactional analysis. We hope you find value in this document.