Resources

Check out our reservoir of information related to check recognition and healthcare payment technologies. We frequently update this section with the latest news, trends, and analysis of the banking and healthcare industries.

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News and trends for the banking and healthcare industries

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Reg CC

Compilation of resources to help you navigate Reg CC

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Testimonials

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Platform Modernization

Both the financial and healthcare industries are undergoing modernization initiatives in check payments and remittance.  See how OrboGraph is using AI, self-learning and deep learning models to drive innovation in these industries to deliver workflow automation.

Platform Modernization

Modernizing payments in the banking and healthcare industries

AI, Self Learning & Deep Learning Technologies

Optimized AI and deep learning models for the automation of check processing and healthcare posting

Operationalizing AI & Self Learning in Checks

Revolutionizing check processing and fraud prevention for the banking industry

Delivering Healthcare Payment Electronification

Increased accuracy levels, decreased error rate for healthcare payments posting

Product Videos

See how each product/service module of OrboAnywhere and OrboAccess delivers value from our check and healthcare payment platforms

Corporate Video & Podcast

See and hear how OrboGraph incorporates AI, deep learning and self learning technologies into its product suite

Healthcare Payments

OrboAccess automates remittance and payment posting as well as enables full research and business intelligence analysis for RCM companies, clearinghouses, billers, and providers.

Access EOB Conversion

Delivers EOB/EOP electronification with information intelligence via AI and deep learning technologies

Access Correspondence Letters

Extracts posting data and tracks reimbursement progress via workflow management

Access Payment Reconciliation

Streamlines the reconciliation process of ERA, ACH, EOB and checks

Access Patient Payments

Automates patient payments for posting

Access Denial Intelligence

Spotlights trends in denials to reduce receivables via prevention

Healthcare Payments Automation Center

Scalable, reliable, flexible cloud-based hosted data center on Amazon Web Services (AWS)

Check Processing

OrboAnywhere automates paper originated payments (i.e. checks, money orders, drafts) and remittances for balancing and posting while reducing risk and losses in the areas of check fraud, payment negotiability and compliance.

Anywhere Fraud

Transaction and image analysis for on-us and deposit fraud detection of counterfeits, forgeries, and alterations.

Anywhere Recognition

Divergent multi-engine CAR/LAR, ICR, OCR & AI check recognition for the Omnichannel

Anywhere Validate

Validate payment negotiability of paper originated items

Anywhere Payee

Match, read, and validate payees for risk and operational workflows

Anywhere Positive Pay

Payee name verification of business checks using issue files

Anywhere Compliance

Mitigate risk in check payments for OFAC, BSA/AML, UCC, Reg CC, and KYC

Restrictive Endorsement

Automatic validation of restrictive, mobile and non-restrictive endorsements

Traditional Products

Based on the Accura XV platform

2019 Healthcare and Check Payment Technology Conference Speakers

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Gregory North

Globe North - Founder and President

Representing the Institute for Robotic Process Automation & Artificial Intelligence, (IRPA /AI), Mr. Gregory North will present a comprehensive vision of AI for the payments and healthcare industries, as well as describe how AI supports digital transformation. In 2018, IRPA/AI increased its thought leadership by establishing new chapters in the United Kingdom, Mexico, and Italy

Gregory is a recognized thought leader in enterprise and digital transformation with over twenty-five years of experience leading business transformation.   Engaging with industry leaders around the world, Gregory is helping to shape best practice in digital strategy, intelligent automation, and the emerging digital workforce and has led design and deployment of automation capability including RPA in global businesses.  Prior to launching Globe North, Gregory was Chief Process Officer for Xerox Services.  Over his career, he has led Business Transformation in Business Services, Financial Services and Advanced Manufacturing.  Gregory serves as Principal Advisor on Digital Transformation to the Outsourcing Institute and the Institute for Robotic Process Automation and Artificial Intelligence (IRPA/AI).

Session: Dreaming of AI Anywhere and Everywhere
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Shirley W. Inscoe

Aite Group - Senior Analyst

Shirley Inscoe is a senior analyst with Aite Group, covering fraud, data security, and consumer compliance issues.

Ms. Inscoe brings to Aite Group 30 years of banking experience in enterprise fraud and payments issues. She has served as the chair of the BITS Fraud Reduction Steering Committee and the co-chair of Early Warning Services’ Advisory Committee, and has been a member of ABA’s Deposit Account Fraud and Payment Systems Committees.

Prior to joining Aite Group, Ms. Inscoe was the director of financial services solutions at Memento Inc., where she was responsible for guiding the company’s overall strategy and supporting product development, marketing, and sales related to payments risk mitigation. During her tenure with Memento, she worked to expand the firm’s product offerings beyond employee fraud to cover check, ACH, and wire fraud. Before that, Ms. Inscoe was senior vice president and director of payments strategy with Wachovia Bank, where she previously served as senior vice president and strategic support manager of enterprise loss management. She also served as corporate compliance manager with First Union Corporation.

Ms. Inscoe has spoken at many BAI, ABA, BITS, and NACHA conferences on topics related to payments and fraud prevention. In 2009, she co-authored a book on internal fraud entitled, Insidious: How Trusted Employees Steal Millions and Why It’s So Hard for Banks to Stop Them.

Ms. Inscoe is a Certified Risk Professional through the Bankers Administration Institute. She holds a B.S. in Business Administration from Western Carolina University.

Session: Protecting On-us Accounts and Mitigating Risk in Check Deposit Channels (with Real-Time Fraud Prevention)
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Avikam Baltsan

OrboGraph - CTO & Co-President

Co-President and CTO, Avikam Baltsan, is one of the founding fathers of OrboGraph Ltd. Since 1996, he has lead the Company through many milestones including the architectural and algorithmic design of OrboCAR recognition engine, the development of OrboGraph’s patented Key-Pay® Technology’s Strategy and most recently the development and integration of OrboGraph’s check processing automation services. He holds multiple degrees including: Kellogg-Recanati International Executive MBA program (2000) of Northwestern University and Tel-Aviv University; Master of Science in Computer Science (1985) from Tel-Aviv University; Master of Science in Operations Research (1980) from the Technion Israel Institute of Technology; and Bachelor’s Degree in Civil Engineering (1978) from the Technion Israel Institute of Technology. As Co-President and CTO, he is dedicated to maintaining the Company's uncompromising commitment to product quality and performance.

Session: OrboGraph 4.0: Roadmap to Proven Results with AI & Deep Learning
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Jenny Johnson

The Clearing House - ECCHO - Director

Jenny Johnson is Director, ECCHO, at The Clearing House. In this role, she is responsible for managing the ECCHO Rules, Operations Committee and Working Groups. She facilitates groups of ECCHO members in examining issues and reaching consensus on resolutions that may include ECCHO Rules changes, whitepapers, sample letters, etc. She also helps members understand Reg CC changes, develop ECCHO Rules changes, and determine interbank processes.

Jenny has been serving ECCHO members for nearly ten years in a variety of roles, especially marketing and relationship management.  She was instrumental in developing the National Check Payments Certification program and earned her NCP in 2012.

Jenny has more than 20 years of payments experience.  Before joining ECCHO (now The Clearing House), Jenny worked for McKinsey/Global Concepts managing its Forums conference division, which involved overseeing several payment-related forums in the U.S. and UK.  on check, ecommerce, fraud and cash management and other topics.  In addition, she managed consulting engagements on change management, metric dashboard development, re-engineering operations, new product development, due diligence, research and other projects.   

Prior to McKinsey/Global Concepts, Jenny served in the systems development function with Southern Company Services.   She earned her CISA while working as a Senior Internal Systems Auditor before moving into the payments industry. 

Session: The Future of Check Payments & Best Practices - Check Fraud Round
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Sanjeev Kumar

Dell Technologies - CTO - Financial Services

Sanjeev is a senior technology executive and visionary with profound success in financial services digital transformation and tangible business value creation through cloud, microservices, advanced data analytics.

As a strategic thought leader for Dell EMC, Sanjeev defines, refines, articulates and owns digital transformation enablement and tangible business value creation through compelling technology vision and roadmap for key market segments and global financial clients.

Sanjeev establishes and owns the overall roadmap of technology incubation and implementation through emerging technology portfolio (multi cloud, software defined, heterogeneous distributed real time infrastructure stack with fused 3-tier converged/hyper converged storage, compute, network IOT and Edge Computing, AI, ML, advance data analytics and actionable insights etc.), standards creation (cloud interoperability, data privacy).

Sanjeev possesses a deep technical and financial domain acumen spanning from pre-trade research to high performance low latency trade processing to post trading mid/back office operations and high performing system architecture including code and hardware acceleration (real time distributed computing at process, GPU/FPGA) to neural networks. Built many high performing low latency cloud compatible applications to scale seamlessly across commodity hardware for front office, trade processing, dark pools, smart order routing, derivatives pricing and risk.

Sanjeev is deeply engaged in community support programs and frequent speaker in financial industry CIO conferences across US.

Session: Hardware Modernization for AI and Deep Learning
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Bob Frimet, CAMS

RMF Consulting Group Inc.- Chief Rain Maker

Bob Frimet comes from a 26 year back ground in the MSB (Money Service Business) space both owning and operating check cashing stores and FSC’s (financial service centers) since 1991. Bob became CAMS certified (certified anti money laundering specialist) in 2005 and provides training, written AML programs/risk assessments and independent reviews for the MSB space including check cashers, dealers in foreign currency exchange, digital currency (bitcoin) and dealers in Precious metals. He is also expert in 8300 trade business rule. See: www.checkconsultants.com for additional information.

Bob also provides training in check fraud and compliance matters for both MSB’s and financial institutions. He often times meets with financial institutions and assists them with setting up policies and procedures on how to properly bank MSB’s and Pawn shops and maximize their revenues while mitigating their risk. He has been teaching check fraud seminars for 15 years.

His latest endeavor, Kiosk Prepaid (www.kioskprepaid.com) has allowed him to service the same client (un-banked and under-banked) he has served for 27 years by providing financial freedom and access, allowing a consumer to go to a unmanned kiosk and pay a bill, purchase airtime, sell their gift card, cash a check or send money to their family.

Bob continues to push the envelope in financial advances to the people that need it most.

Session: The Future of Check Payments & Best Practices - Check Fraud Round
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Barry Cohen

OrboGraph - Co-President

Barry Cohen, Co-President of OrboGraph, is responsible for defining business direction, initiating growth activities, and managing all aspects of customer engagement. He is a veteran of OrboGraph’s parent Company, Orbotech since 1994 and came to OrboGraph in 2007 after 5 successful years as President of Orbotech, Inc. As Co-President, he is dedicated to maintaining the Company's uncompromising commitment to organizational excellence and to providing customer value and meeting and exceeding partners' and customers' expectations.

Session: Introduction: The Year of AI & Modernization
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Bruce Hallowell, MBA

Navigant Healthcare - Senior Advisor, Managing Director

Bruce Hallowell is a Managing Director at Navigant Healthcare, Bruce has more than 35 years of experience in healthcare revenue cycle management, patient access, medical records, revenue strategies, and patient accounts. Bruce has significant management experience in system strategies, system implementations. He has extensive experience in pre-registration, insurance verification/authorization, registration, billing and collections.

Bruce is also a nationally recognized reference for all aspects of the revenue cycle operations and the establishment of Central Business Offices. He has also designed and implemented systems and processes to maximize Revenue Cycle benefits.

Bruce has held the title of Vice President of Revenue Cycle for two large IDN’s and was the Practice Unit leader for the Revenue Cycle and Finance Practice. Bruce has also participated in two book projects, been published numerous times nationally and has spoken at many national conventions.

Session: Healthcare Industry and Payments Review; From an RCM Company and Banker’s Perspective
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Paolo Corticelli

BBVA - Healthcare Product Manager, Vice President

Paolo has over 18 years of experience in Treasury Management and has been involved in healthcare revenue cycle automation and product development for the past 8 years. Prior to joining the BBVA healthcare team in 2018, Paolo served as Operations Director and Manager of Healthcare Payment Automation for Navigant Cymetrix and was previously with BNY Mellon in Treasury Services serving as healthcare segment product solutionist for 6 years and in various treasury cash management operations roles for 12 years.

Paolo earned his BBA from Pace University in New York and a MS in Banking from Mercy College also in New York. He is a Certified Treasury Professional (CTP).

Session: Healthcare Industry and Payments Review; From an RCM Company and Banker’s Perspective
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June St. John

Wells Fargo Treasury Management- Senior Vice President - Healthcare Product Manager

June has 34 years of Treasury Services product management and customer service experience. Since 2005, she has helped lead Wells Fargo’s solutions development for the healthcare industry. Currently she is responsible for Wells Fargo’s Revenue Cycle Management – Claims Payment Solution for Commercial/Government Insurance Payments product strategy and also a Guarantor/Consolidated Patient Payment solution. June has been with Wells Fargo for 19 years.

She is a frequent presenter and author on the convergence of healthcare and banking.

June holds both graduate and undergraduate degrees from the University of North Florida in Jacksonville, FL.

Session: Healthcare Industry and Payments Review; From an RCM Company and Banker’s Perspective
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Jason Schwabline

Alogent- Chief Strategy Officer

Jason is the leader of product management and company strategy for Alogent. He spends much of his time traveling and evangelizing, and speaks regularly on the future of transformational technologies in financial services and how they impact both our clients and industry overall.

Jason has an extensive background in leading product and strategy organizations in the financial services space. Over the last 18+ years he has worked in all tiers of banking and credit union markets with a specific focus on developing and growing both core and ancillary solutions such as core banking systems, teller platforms, check imaging solutions, and enterprise content management products.

Session: OrboAnywhere: The New Frontier in Check Payment Automation

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Lisa Noll

USAA - Development Product Owner Lead

Lisa is a Development Product Owner Lead for USAA Enterprise Fraud Management. She has over 28 years of experience in the financial services industry in a variety of roles from mutual fund cash management to enterprise fraud management for USAA’s banking, investment, and life insurance products. Lisa has a B.B.A. in Accounting, and is a Certified Fraud Examiner, Certified Treasury Professional and Certified Agile Product Owner/Product Manager. She is married to her husband of 34 years, Charles and they have five children: Leisl, Paige, Ashley, Charles III, and John.

Session: The Future of Check Payments & Best Practices - Check Fraud Round
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Alyssa Voorhies

MyEyeDr.- Director, Business Operations

Bio coming soon...

Session: Successfully Deployed; Healthcare Automation Use Cases
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Norman Picard

Technology Management Resources, Inc. - President

For the past 21 years I have had the pleasure of working with community banks across the country to win and lock in more profitable business relationships. In 2012, I assumed responsibility for the day-to-day operations and the overall direction of TMR's products and services. Starting in 2013 we developed CITATION™ i-Remit, a browser based remittance processing solution combining the 30 years of TMR experience. We also have significantly expanded the Outsource and Hybrid payment processing services area of our organization. As a manager and coach of two Tee-Ball and Single-A Little League teams I can share that the most important things in life are; having fun, respecting each other, and good snacks at the end of the day!

Session: The Medical Lockbox of the Future (Panel)
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Kelly Ingram

Catch21 - President

Kelly Ingram is the President of Catch21, Inc, a client centric, payment processing service bureau with headquarters in Norman, Oklahoma. Founded in 2005 by Kelly, and two partners Catch21 was organized to provide customized payment solutions centered around Check21 legislation allowing clients to utilize images over paper transportation for deposit capture and clearing.

Kelly has over 35 years of bank operations experience, is a Certified Revenue Cycle Representative by the Healthcare Financial Management Association (HFMA) and is a member of the Oklahoma Medical Group Management Association (OMGMA).

Kelly and Catch21 continue to evolve in providing sound direction while preparing clients for the future of payment processing.

Session: Successfully Deployed; Healthcare Automation Use Cases
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Rod Springhetti

Deluxe Corp. - VP, Product Management

A technology industry executive with over 30 years of experience leading growth and transformation primarily in retail and wholesale banking. Rod has financial services industry specialization and expertise in strategic planning, business development and technology & operations. This has been used to turnaround and grow both business units as well as large scale projects. Rod is called upon frequently as a speaker, thought leader and author in the payments industry.

Session: The Medical Lockbox of the Future (Panel)
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Derek Anderson

athenaHealth - Director Financial Services Operations

Derek Anderson leads athenahealth’s lockbox operations providing deposit and image capture services for the more than 160,000 physicians within athena’s network. Throughout his career he has had roles focused on leveraging technology to help bring scale and new opportunities for companies of various size and industry. During his eight years at athena, Derek has played an instrumental role in guiding his division’s rationalized expansion in the face of 150% volume growth. He resides in coastal Maine with his wife and two children.

Session: The Medical Lockbox of the Future (Panel)
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Yaron Katzir

OrboGraph - Director of Product Management, Check Solutions

Yaron is responsible for leading the innovation and business direction of the check processing line of business at OrboGraph. He is a veteran of OrboGraph for 19+ years and focused on expanding the functionality of the OrboAnywhere suite with innovations in check recognition, image analysis, risk mitigation, fraud prevention and compliance. Yaron resides in Israel.

Session: OrboAnywhere: The New Frontier in Check Payment Automation
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Roni Boker

OrboGraph - Director of Product Management, Healthcare Solutions

Roni is responsible for leading the innovation and business direction of the healthcare payment line of business at OrboGraph. He is a veteran of OrboGraph for 18+ years and focused on delivering new levels of automation, electronification and modernization within the OrboAccess suite. Roni is the project manager across all functions of the Healthcare Payment Automation Center (HPAC), including Opti-Lift, operations and innovation development. Roni resides in the Boston area.

Session: OrboAccess: Platform Modernization for Healthcare Payments & RCM
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Joe Gregory

OrboGraph - Vice President of Marketing

Joe oversees the strategic and tactical marketing activities for OrboGraph, including the market initiatives for OrboGraph check recognition, fraud detection and healthcare payments. Joe started with OrboGraph in 1998 and has been in the check processing industry for over 25 years. In June of 2009, Joe graduated from the University of Phoenix with an MBA in Marketing.

Sessions: AI, Robots and Simulators; This Will Be Fun & OrbyAwards, Conference Closing

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