Why Checks Are Still Golden For High-Risk Sellers

June 20, 2018 / 0 Comments

According to Thomas Skala, chief executive officer and president of telecommunications and payments company Genie Gateway, a mitigated risk of chargebacks makes checks the best path for high-risk sellers. High-risk sellers can include, for example, product repair companies if a customer is unhappy with a repair result; or the travel industry, in which buyers can chargeback travel…

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2018 Conference Highlights: Survey Results for Reg CC Readiness

June 7, 2018 / 0 Comments

We’re continuing our look at some of the highlights from our 2018 Healthcare and Check Payment Technology Conference in Nashville, TN, via a presentation by Paul A. Carrubba, Partner at Adams and Reese LLP, and John Leekley, Founder & CEO, RemoteDepositCapture.com, entitled “Best Practices for July 2018 Reg CC Changes.” After Paul Carrubba’s overview of Reg CC Amendments that…

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Message to Small Banks: Tech is a SOLUTION, not a PROBLEM

May 23, 2018 / 0 Comments

Small banks are at a crossroads: adopt new technologies or face the possibility of shutting the doors. According to Americanbanker.com: For community banks in highly competitive markets, service with a personal touch can be a differentiator to win and keep customers. But when legacy technology hampers the customer experience, all the cups of coffee in…

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Are Mid-Sized FIs Failing To Climb The Innovation Curve?

March 5, 2018 / 0 Comments

Is your financial institution ready for payment innovation? The Innovation Readiness Playbook from PYMNTS.COM surveyed US financial institutions and created a gem for strategic and tactical considerations. Like many surveys, you can take a positive or negative spin on the data and critique the questions. For example: Is this a wake-up call to mid-sized financial institutions that…

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Check fraud prevention

The End of Free Checking as We Know It?

February 27, 2018 / 0 Comments

You’ve probably seen the headlines: Bank of America ends free checking option, causing customer uproar Bank of America Is Eliminating a Popular Free Checking Account A major bank eliminates free checking – – a blow to the lower income consumer who depends on checks and checking accounts, right?  Would it spur industry-wide changes, similar to…

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“The Future of Payments – Get Ready for a Wild Ride”

February 22, 2018 / 0 Comments

Let’s get crazy!  OK, maybe a podcast from BAI Banking Strategies isn’t crazy, crazy, but if you are into payments, this could be the best 10-15 minutes of the year! Managing editor Lou Carlozo speaks with Tommy Marshal, FinTech Lead for North America at Accenture about their new payments report entitled Driving the Future of Payments: 10 Mega…

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Now Checks Are Causing Hardships?

February 14, 2018 / 0 Comments

The “death” of the check is still way behind schedule, according to many organizations that predicted the end of paper checks many years ago. We keep reporting that checks are still popular when they were supposed to have been dwindling years ago. (That’s the boring part of the post) The latest installment in PYMNTS’ Kill…

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OrboGraph Embraces AI

February 7, 2018 / 0 Comments

THE TECHNOLOGY HEADLINES features an article examining OrboGraph’s utilization of AI technologies and the effect it’s had the check and healthcare lines of the business. With OrboGraph’s main focus on automating payments, the company looks at AI as a means to improve efficiencies into the entire payment mix and to facilitate electronification of payments, which ultimately…

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Digital, Branch and Call Center Metrics; Are We Making Progress?

January 31, 2018 / 0 Comments

Cornerstone Advisors recently released their 2017 Cornerstone Performance Report for Banks. On the heels of this report, Gonzo Banker website offers their insight into how banks’ operational performance has changed over the past 10 years based on the information contained in the report. There’s a long list of metrics that have changed dramatically, but they narrowed it to 10…

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What is the Relationship of Next Generation Check Recognition to the Top Five Retail Banking Trends for 2013?

Visionary Aite Predicts Payments Evolution

January 11, 2018 / 0 Comments

A new year means new opportunities, and Aite Group’s Top 10 Trends Report tells us to be ready for changes in 2018! It looks to be an amazing year of challenges for retail banking payments as well as wholesale banking. Note: Both sites also feature a link to their Top 10 Trends in Financial Services, 2018  summary…

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