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OrboNation Blog

How Social Media Turned Wells Fargo’s Mobile RDC Speed Bump Into a PR Issue

August 1, 2018

Hats off to Wells Fargo for taking a position which protects themselves and their clients against fraud losses…even if there are bumps along the way. Sometimes risk mitigation has a price in terms of review processes, funds availability or customer service for a select few. In an effort to protect itself and clients in light of…

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Why Read RemoteDepositCapture.com’s Guide to Restrictive Indorsements

July 31, 2018

If you already know the difference between “indorsement” and “endorsement,” you’re the kind of professional who will benefit from the newly-released RemoteDepositCapture.com’s Guide to Restrictive Indorsements, available to purchase at their website. The report is authored by John Leekley, founder and CEO of RemoteDepositCapture.com, who is widely regarded as the leading authority on all things…

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medical billing statement

4 Revenue Cycle Management Tips

July 26, 2018

Becker’s Hospital CFO Report recently gathered and posted 4 revenue cycle management tips that — no surprise — emphasize many of the themes we concentrate on the most: Investment in a robust claim denials program. Machine learning to scrub claims. Great emphasis on security. Addressing the new consumerism in healthcare by making sure persons “shopping” for healthcare…

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Corporate Banking Customers Stick With Checks – Can You Guess Why?

July 24, 2018

A survey released last week by JPMorgan Chase revealed that, while a majority of U.S. business leaders (owners, managers, and executives) prefer using digital banking, less than half of them have plans to increase their use of online banking products and services! The reason? Cybersecurity concerns! While checks are certainly not immune from fraud and hacking,…

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5 Common Patient Collections Mistakes – Are You Guilty of One or More?

July 19, 2018

Becker’s ASC Review offers a concise guide to some of the most common patient collections mistakes made by Healthcare providers. In a healthcare environment that is becoming more and more “retail” and dependent upon the patient’s financial responsibility, it’s critical to lock down the basics of patient billing and collections, from beginning to end. Patients…

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How to Write a Check in 2018 – and the Implications

July 17, 2018

Admit it – you thought everyone knows the basics of check writing, and figured that the younger generation is not using checks. So who cares? Well, you might think this is the case, but there are fresh ideas in this article at the street.com including safeguards against check fraud, which, according to the ABA Deposit Fraud Study, saw…

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Putting Faces to the Names – Check Out Our New Video

July 13, 2018

Though many of us at OrboGraph like to joke that we have great faces for radio, we’re nonetheless pleased to introduce a new video that introduces our core personnel — putting faces to names you may be very familiar with. Making the video represented an excellent and enjoyable opportunity to convey the various facets of…

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Patients Owe More – Education Needed For Collections

July 12, 2018

Pressure will continue to rise on Revenue Cycle Management services and technologies as the amount patients owe after an insurance settlement continues to rise as well, according to an article at Health Data Management. An analysis by TransUnion Healthcare, released in conjunction with the annual meeting of the Healthcare Financial Management Association, found that patients…

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20 UCC Provisions Every Banker Should Know

July 10, 2018

The National Check Fraud Center has a no-nonsense, word-dense list of 20 UCC Provisions Every Banker Should Know. Go “check” out that link – – looks pretty daunting, doesn’t it? Author Mary Beth Guard manages to keep it light, though, even in some of the longer explanations: Section 4-209: Are you familiar with the encoding warranty? A…

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The Promises of AI & Advanced Analytics

July 6, 2018

Healthcare IT News reports communicates an AI and analytics path for healthcare organizations, but as you read, there is a bit of a paradox at work… Expect next-generation revenue cycle management systems to boast quite advanced analytics, said Kellye Sherbet, president of RCM services at Aprima Medical Software, which markets EHR, practice management and revenue…

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