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Digital vs. Traditional: What to Prepare For

December 13, 2016

BAI.org offers valuable insight into consumers’ adoption of digital interaction with their financial institutions via a document entitled “Digital Banking and Analytics: Enhancing Customer Experience and Efficiency.” The downloadable PDF provides great information about current and future use of digital interactive technology among bank customers, as well as a cogent overview of future expectations that the industry…

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Don't DRIP: Data Rich, Information Poor

December 7, 2016

As Steve McNair reports, the daily New York Times now contains more information than the 17th-century man or woman would have encountered in a lifetime. And, on top of that, we are regularly subjected to the DRIP (data rich information free) phenomena. Excel, PowerPoint, and other programs have easily created a flood of data and often…

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The Life of a Check: Tree to Payment Processing

November 29, 2016

The folks at Crosscheck have put together a great overview of the life of a check – – starting at the tree (now that’s comprehensive) and advancing through the various legislative and technological steps that have kept checks speedy and relevant in the digital age. They also get into the nitty-gritty of check “construction” with…

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Donald Trump Elected: His 7-point Plan for Healthcare

November 17, 2016

After last week’s election results, the healthcare community is now on notice that there WILL BE changes in the future. The man who vowed to eliminate the ACA (“ObamaCare”) had just been elected president.  Must see TV! Granted, eliminating ACA might not mean completely “eliminating,” as Trump took a more cautious approach days later (see…

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banker

Banking in the Next 5 Years: Video Interviews

November 15, 2016

Recipients of the 2016 FinTech Forward awards discuss how evolving technology will reshape banking in the next five years. Some of the key takeaways: Data, data, data. Huge value in data analytics for those who efficiently gather it. It will be crucial to respond to the shift occurring in the next five years toward “banking where and…

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MIPS: The New Meaningful Use

November 10, 2016

In April 2015, President Obama signed the Medicare Access and CHIP Reauthorization Act (MACRA) into law, effectively changing the playing field for healthcare reimbursements. The legislation repeals Medicare Part B Sustainable Growth Rate (SGR) reimbursement formula and replaces it with a new Quality Payment Program (QPP). The proposed QPP consists of two tracks in a…

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The Devil is in the Details: A Parable of ONE KEYSTROKE

November 8, 2016

Steve McNair of FTP Consulting tells a great story about how a credit card processing company made a significant $$$ investment in system upgrades, which delivered “lower performance”. The customer blamed the solution provider — however, the system was running fine. Sound familiar? After nine months of working with the system, no one could identify the root cause of…

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Cybersecurity Awareness Month

November 1, 2016

In light of last week’s crippling web outage, it’s ironic to note that the Federal Deposit Insurance Corporation has declared October Cybersecurity Awareness Month. The FFIEC hosted a webinar entitled Getting the Most Out of Your FS-ISAC Membership for financial institutions on October 31, 2016. Cybersecurity is, of course, crucial in the fraud prevention workflow, and last week’s outages…

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From Silos to Platforms: The Benefits of Comprehensive Risk Management

October 25, 2016

There are so many cross-platform consolidations in our daily lives – without missing a beat (literally), Spotify carries my favorite songs seamlessly from iPhone to iPad to desktop computer, for instance –  that it’s getting harder and harder to imagine the sorts of silos that frequently exist in financial institutions’ risk management efforts. Yet, as…

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Feds Plan to Take SSN Off Medicare Cards

October 20, 2016

Get ready for a new complication, er… challenge – The Centers for Medicare and Medicaid Services is readying the healthcare industry for the removal of Social Security numbers from Medicare cards by April 2019. From HealthData Management: In April 2018, CMS will start generating new MBIs for all living and deceased Medicare beneficiaries, with information systems and…

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