Riding the (Paper) Storm Out

August 14, 2018 / 0 Comments

I wonder how many people reading this are old enough to start bobbing their head to the vintage FM radio reference in the title? Classic rock preferences aside (give it up for REO Speedwagon!), all of us can certainly appreciate a well-expressed exploration of remittance electronification. That’s why we recommend that you run, don’t walk…

Read More

Blockchain: Turbocharging Healthcare?

August 3, 2018 / 0 Comments

A new article in Healthcare IT Insights takes a deep dive into blockchain technology and its impact on healthcare components including health payments and record keeping: Because blockchain enables both data security and data transparency, it has been presented as a solution to many of healthcare’s most vexing problems – data-interoperability, medication adherence, physician satisfaction,…

Read More

How Social Media Turned Wells Fargo’s Mobile RDC Speed Bump Into a PR Issue

August 1, 2018 / 0 Comments

Hats off to Wells Fargo for taking a position which protects themselves and their clients against fraud losses…even if there are bumps along the way. Sometimes risk mitigation has a price in terms of review processes, funds availability or customer service for a select few. In an effort to protect itself and clients in light of…

Read More

Corporate Banking Customers Stick With Checks – Can You Guess Why?

July 24, 2018 / 0 Comments

A survey released last week by JPMorgan Chase revealed that, while a majority of U.S. business leaders (owners, managers, and executives) prefer using digital banking, less than half of them have plans to increase their use of online banking products and services! The reason? Cybersecurity concerns! While checks are certainly not immune from fraud and hacking,…

Read More

5 Common Patient Collections Mistakes – Are You Guilty of One or More?

July 19, 2018 / 0 Comments

Becker’s ASC Review offers a concise guide to some of the most common patient collections mistakes made by Healthcare providers. In a healthcare environment that is becoming more and more “retail” and dependent upon the patient’s financial responsibility, it’s critical to lock down the basics of patient billing and collections, from beginning to end. Patients…

Read More

Why Checks Are Still Golden For High-Risk Sellers

June 20, 2018 / 0 Comments

According to Thomas Skala, chief executive officer and president of telecommunications and payments company Genie Gateway, a mitigated risk of chargebacks makes checks the best path for high-risk sellers. High-risk sellers can include, for example, product repair companies if a customer is unhappy with a repair result; or the travel industry, in which buyers can chargeback travel…

Read More

2018 Conference Highlights: Survey Results for Reg CC Readiness

June 7, 2018 / 0 Comments

We’re continuing our look at some of the highlights from our 2018 Healthcare and Check Payment Technology Conference in Nashville, TN, via a presentation by Paul A. Carrubba, Partner at Adams and Reese LLP, and John Leekley, Founder & CEO, RemoteDepositCapture.com, entitled “Best Practices for July 2018 Reg CC Changes.” After Paul Carrubba’s overview of Reg CC Amendments that…

Read More

Healthcare Layoffs Highlight New Industry Realities

June 1, 2018 / 0 Comments

We’ve talked in this space about the wave of healthcare consumerism and “value shopping” that is becoming the new industry reality. Now we’re seeing some of the more dramatic results of that transition. General Hospital of Lowell, Massachusetts, laid off 29 managers and non-clinical administrative employees in an effort to cut expenses, reports The Lowell…

Read More

Podcast: The Vision of OrboGraph, Check and Healthcare Payments in 19 Minutes

May 24, 2018 / 0 Comments

For an invigorating Memorial Day drive, we invite you to take 19 minutes to enjoy the OrboGraph Podcast named, “The Foundation and Vision”; a conversation with OrboGraph’s co-president, Barry Cohen, and vice president of marketing, Joe Gregory.     Promising to be the best podcast OrboGraph has produced (yes, it is our first), the podcast covers…

Read More

Are Mid-Sized FIs Failing To Climb The Innovation Curve?

March 5, 2018 / 0 Comments

Is your financial institution ready for payment innovation? The Innovation Readiness Playbook from PYMNTS.COM surveyed US financial institutions and created a gem for strategic and tactical considerations. Like many surveys, you can take a positive or negative spin on the data and critique the questions. For example: Is this a wake-up call to mid-sized financial institutions that…

Read More