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Technology

$590K Counterfeit Check Scheme: "They Were Essentially Printing Money."

August 23, 2016

Earlier this month we talked about 10 tips for spotting a fake check – were you paying attention? If not, this will likely increase your vigilence. In a story out of New Jersey, we learn that a check forgery ringleader used a computer to manufacture fake checks: Stephens created the checks using graphic software, inflating the amounts…

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ACH Finally Catches & Passes Check Clearing … or Will It?

August 16, 2016

The other day a friend was telling me about how he ordered a lens for his camera via Amazon at 10am in the morning, and had an Amazon truck in his driveway at 3:30pm that afternoon. We used to be astounded by 48-hour delivery, and now the “click”-to-doorstep duration is only a little longer than the…

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Bank of America: Shrinking Workforce & Fewer Branch Locations

July 19, 2016

Bank of America has 23% fewer branches and 37% fewer workers than in 2009, the bank said in a recent presentation. Further, CNNMoney reports that they plan to cut another 8,000 jobs from their consumer business over time. Digital transactions are way less expensive and keep customers happy. In fact, BofA said it costs less than a tenth…

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Software Unleashes the Potential of the ATM Channel

July 12, 2016

The days of the ATM as simple “cash-dispensing machines” are over. In order for banks to remain competitive, they have to tailor the ATM experience to client needs and the physical context in which the ATM exists. Also, the definition of an ATM is expanding into the realm of “kiosk”… In an interview with Aravinda…

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Identity Fraud: New Techniques Respond to New Technologies

July 5, 2016

Banks are facing bigger and bigger challenges to ensure new accounts are actually legitimate. Once fraudsters create an account under a false identity, it can be very difficult to stop before its too late. To make it more difficult, online applications and online account opening give fraudsters the upper hand in manipulating their identities. From the American…

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"Why would I drive to talk to a video screen?" Six Video Teller Mistakes to Avoid

June 28, 2016

It’s not a live-in-person teller, and it’s not an ATM. But, based on conversations I’ve had with some of my older, more set-in-their-ways relatives, it may be the only way to get certain people to make use of a “machine” to do their banking. The interactive video teller machine certainly looks like an ATM, but the remote…

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“Fraudsters are innovative & persevering—money is a great motivator!"

June 7, 2016

It should come as no surprise to security-obsessed online merchants that fraud is the leading concern of e-commerce merchants polled by the Merchant Risk Council, a Seattle-based worldwide association of e-commerce payments and risk-control executives. The MRC polled a total of 193 merchants in December and January at companies of varying industries and sizes (see their report…

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What's More Important – – Faster Payments or Universal Acceptance?

June 1, 2016

While some major corporations and regulators in developed markets like the U.S. and U.K. are narrowing in on same-day and near-instantaneous electronic payments, in developing nations, businesses just want to trust that a payment will land where and when it’s supposed to – it doesn’t have to be instant.

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Identity Theft, Bank Tellers, and Fraud

May 24, 2016

If Manhattan’s top District Attorney Cyrus Vance is to be believed, consumers may have as much — or more — to fear from bank tellers than they do from accessing their accounts online or with a mobile device.

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OrboAnywhere Launches with BAI Innovation Showcase (Video)

April 27, 2016

I really enjoy gatherings like last month’s BAI Payments Connect Conference because they provide an opportunity to re-engage colleagues interested in new technologies around “the check”… now, where else can you find that???

This year’s event was especially gratifying because Orbograph used the occasion to launch the new OrboAnywhere™ solution…and they recorded my presentation to create a video!

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