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Technology

Identity Fraud: New Techniques Respond to New Technologies

July 5, 2016

Banks are facing bigger and bigger challenges to ensure new accounts are actually legitimate. Once fraudsters create an account under a false identity, it can be very difficult to stop before its too late. To make it more difficult, online applications and online account opening give fraudsters the upper hand in manipulating their identities. From the American…

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HFMA ANI Update: Orbograph Breaks Record for Demonstrations at a Show

July 1, 2016

The HFMA ANI conference in Las Vegas, Nevada concluded yesterday. The sessions and keynote presentations were well coordinated and integrated with the theme — “Out of the Box” — for the finance and revenue cycle groups within hospitals. The challenge of our healthcare revenue cycle and payment process is to understand how one can actually attain a level of…

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"Why would I drive to talk to a video screen?" Six Video Teller Mistakes to Avoid

June 28, 2016

It’s not a live-in-person teller, and it’s not an ATM. But, based on conversations I’ve had with some of my older, more set-in-their-ways relatives, it may be the only way to get certain people to make use of a “machine” to do their banking. The interactive video teller machine certainly looks like an ATM, but the remote…

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How Mobile Apps Helped 100,000 Get Virtually Free Healthcare

June 23, 2016

The challenges of achieving an efficient healthcare system are far reaching.  In the US, we are all familiar with HIPAA, healthcare fraud, delayed payments, PCI and the challenges of converting from traditional workflows into digital. As companies like OrboGraph help facilitate a transition to full automation of the insurance payment process, others are introducing innovations…

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What Are the Lost Revenues When Patients Don't Pay?

June 16, 2016

Jaeme Adams, cofounder and CEO of SwervePay, has an interesting take on improving the reliability of patient payments. He lists three very good reasons to take seriously what he calls an “illness” infecting Healthcare provider offices across the country: $32 billion could be recaptured annually if the patient billing and payment process was simplified. This can be…

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“Fraudsters are innovative & persevering—money is a great motivator!"

June 7, 2016

It should come as no surprise to security-obsessed online merchants that fraud is the leading concern of e-commerce merchants polled by the Merchant Risk Council, a Seattle-based worldwide association of e-commerce payments and risk-control executives. The MRC polled a total of 193 merchants in December and January at companies of varying industries and sizes (see their report…

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What's More Important – – Faster Payments or Universal Acceptance?

June 1, 2016

While some major corporations and regulators in developed markets like the U.S. and U.K. are narrowing in on same-day and near-instantaneous electronic payments, in developing nations, businesses just want to trust that a payment will land where and when it’s supposed to – it doesn’t have to be instant.

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Ambulatory Surgery Centers & Hospitals — An RCM Opportunity

May 26, 2016

Yet another example of how continual evolution in healthcare is an opportunity for providers as well as solution companies to address specific market needs.

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Identity Theft, Bank Tellers, and Fraud

May 24, 2016

If Manhattan’s top District Attorney Cyrus Vance is to be believed, consumers may have as much — or more — to fear from bank tellers than they do from accessing their accounts online or with a mobile device.

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Why are Patient Payment Collections Such a Priority?

May 2, 2016

Revenues improve and bad debt declines when emphasis is placed on collecting at point of service, leading to an industry-wide emphasis on streamlining that process.

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