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RevCycleIntelligence.com reports that Cerner, a global healthcare technology company, has announced that it is prepared to help members achieve revenue cycle automation by providing access to an artificial intelligence (AI)-driven platform through a collaboration with AKASA. “We’re excited to team up with AKASA to accelerate the adoption of advanced automation within the revenue cycle,” Steven Colucci,…
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PYMNTS.com reports on the move toward more efficient digital processes — accelerated, of course, during the trend away from in-person banking that began as a result of the COVID pandemic. It’s all in the latest Digital-First Banking Tracker®, wherein PYMNTS examines how FIs can realize savings in time and resources while offering customers an improved experience…
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2021 saw a 41% increase in attempted fraud There are multiple causes for the increase DATA will be our weapon against further fraud NICE Actimize recently released “The 2022 NICE Actimize Fraud Insights Report,” which identifies and analyzes the leading fraud threats and patterns that impacted leading global financial institutions in 2021. The report makes clear…
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We are watching the healthcare industry reinvent itself after being buffeted by a pandemic. In addition to problems of staffing, space, and encouraging preventive habits, paying for care has been exposed as particularly problematic. Fortunately, as reported on the PYMNTS.com website, new players are stepping up to address it. Startup Walnut announced Thursday (May 5) its $110 million…
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The latest PaymentsJournal podcast, with guest speaker Chuck Doherty, Fiserv’s Director of Client Relations for Deposit Solutions, and Sarah Grotta, Director of Debit and Alternative Products Advisory Service at Mercator Advisory Group, discusses mobile check deposits, best practices to drive greater accountholder adoption, and the challenges financial institutions face as they continue to search for…
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IDology’s annual fraud report is eye-opening There has been a surge in fraud related to the pandemic In fighting and preventing fraud, customer service must be balanced IDology, “the trusted leader in digital identity verification and authentication,” has released their eighth annual fraud report, entitled The Beginning of a New Chapter: COVID, the Rush to…
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PwC, a leader in Customer Experience Strategy Consulting, released a report that examines medical costs trends in this unique period of time: The pandemic has shifted how and where Americans gain access to care, a shift large enough to influence multiple aspects of price and utilization and, thus, medical cost trend. The aftereffects of the…
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It’s no surprise that the banking industry has become more dynamic, trending towards technology to help meet ever-changing customer demands. While large financial institutions have the resources to adapt to these changing needs more quickly, community banks and small financial institutions must be more strategic, as each decision can drastically impact the business. Additionally, community…
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While effective, the AI “black box” needs to be uncovered A closed environment invites errors and suspicion Explainable AI provides a solution In a recent blog post from Brighterion — a Mastercard company (founded in 2000 and acquired by Mastercard in 2017) that provides real-time artificial intelligence technology to 74 out of the 100 of…
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The No Surprises Act was signed into law in 2020, going into effect on January 1, 2022 for most consumers enrolled in individual and group health insurance plans. As discussed in this space previously, the new law addresses “surprise” medical bills in any of the following three circumstances as described by the Commonwealth Fund: An…
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