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Revenue Cycle Leaders Facing Challenges for Second Half of 2022 and Beyond

June 16, 2022

Even before COVID, healthcare financial management was complex and challenging. The new curve-balls being thrown at us by the existence of a pandemic have made it more important than ever to seek and use information gained by others in the industry. Becker’s Healthcare marked the half-way point of 2022 by asking leaders about the biggest…

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Small Banks Reinventing Checking Accounts: Eliminating Overdraft Fees to Keep Up?

June 15, 2022

It’s no secret that bank consumers are not fans of overdraft fees. A number of big banks eliminated overdraft and/or non-sufficient funds (NSF) fees in 2021-22, responding to governmental pressure and competition from neobanks. While this might be welcome news to the consumer, The Financial Brand reports that smaller community banks and credit unions face…

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Examining the “Customer Journey” to Prevent ACH And Check Fraud

June 14, 2022

A “holistic approach” is best in combating fraud Digital financial products are an easier target Checks, while less targeted, are still in the crosshairs of fraudsters In their latest “Digital Fraud Tracker” feature, PYMNTS talked with Seth Ruden, senior director of fraud operations for First Tech Federal Credit Union. In his analysis of fraud prevention,…

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Nuance, Health Management Academy Launch Artificial Intelligence Collaborative

June 9, 2022

The importance of artificial intelligence and machine learning deployment across healthcare has been discussed throughout the industry for some time now. We’ve seen, for instance, healthcare and technology stakeholders directly address the chair and vice-chair of the National Artificial Intelligence Initiative Office (NAIIO) via a letter asking that healthcare be included in the scope of its work to…

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Digital Lockbox Networks: Addressing Paper Checks’ Challenges?

June 8, 2022

Chris Clausen, executive director of digital payment solutions for Deluxe Corporation, points out via an article at bai.org that, though almost all B2B checks begin and end as data, there remains a “messy middle” consisting of conversions from electronic to paper and back to electronic. That creates both time and monetary costs: on average, check…

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2021 AML Fines = $1.6B…Combining Multiple Technologies to Mitigate Compliance Risks

June 7, 2022

55 money laundering fines issued in 2021 totaling approximately $1.6 billion in value Contextual Risk Management is a holistic approach Now is the time to begin implementation In a recent article from Compliance Week, Editor in Chief Kyle Brasseur reviews the AML fines levied to to banks in 2021. According to the Kroll’s Global Enforcement…

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How Next-Gen Automation Tech Can Improve Healthcare RCM

June 3, 2022

In an article for MedCity News, Dr. Yan Chow, Global Industry Leader for Healthcare at Automation Anywhere, explores in detail the role of next-generation automation technology in healthcare revenue management. Today, nearly every role in every industry is facing some level of disruption. We are tasked with achieving more with less – less time, less resources,…

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Check Deposits: Turns Out the Amount Matters

June 2, 2022

In a recent PaymentsJournal Podcast, guest speaker Chuck Doherty, Fiserv’s Director of Client Relations for Deposit Solutions, and Sarah Grotta, Director of Debit and Alternative Products Advisory Service at Mercator Advisory Group, discussed the growth in adoption of mobile deposits. Click the images above to enlarge. The podcast provided data points on customer behaviors and the need…

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PaymentsJournal: Checks Are the Top Vehicle for Commercial Payments Fraud

June 1, 2022

There are many types of commercial payments fraud hitting organizations Checks are leading the pack Check fraud incidents have declined by 8% since 2019 The new episode of Truth In Data from PaymentsJournal features information on the types of commercial payments fraud that are afflicting organizations — and they find that, while declining, checks are…

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OrboNation Newsletter: Healthcare Payments Edition – May 2022

May 26, 2022

In case you missed it, over the past month, we have published incredible content on our OrboNation Blog and Modernizing RCM with AI. Review the latest OrboNation Newsletter online or via PDF download.

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