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Electronic Content Management

Query, retrieve, manage, and archive

Electronic Content Management

Electronic Content Management (ECM) is defined by AIIM as “the strategies, methods and tools used to capture, manage, store, preserve, and deliver content and documents related to organizational processes.”

 

HPAC delivers ECM functionality by providing immediate search access to information stored on the system, for daily processing such as cash posting or month end reconciliation. Patient inquiries are available online as part of a long-term storage.

 

The HPAC platform stores a wide range of data formats for seven+ years, based on the requirements of the HIPAA covered entity. Data formats supported include: EDI, TIFF/JPEG images, and PDF files. Additionally, all transactional data, once imported into the system, is stored as part the system, linking claim data to remittance information. This powerful combination of clinical and revenue cycle data is comprised of the following:

 

  • EDI 837 submitted claims
  • EDI 835 electronic remittance advices generated from payers
  • Scanned images of EOBs/EOPs
  • Scanned images of correspondence letters
  • Scanned images of patient payments
  • Transactional and claim data extracted from all scanned images
  • Virtual EOB/EOPs populated with electronic source information
  • Denied claim information

HPAC Portal

The HPAC Portal provides the entry point into the information with its easy to use search and retrieve capabilities. Additionally, reporting and business intelligence aggregate the information and present summary and trending views based on the history of the data.

HPAC Portal Login

Healthcare Payments Automation Center

Testimonials

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“A strong archival foundation, access to all information via an industry-leading portal, blended with a layer of business intelligence, provides a comprehensive solution around all transactions typically necessary in healthcare payments.”

Bryan Bruton

Technology Business Executive, Healthcare Solutions of OrboGraph

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