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Banking in the Next 5 Years: Video Interviews

November 15, 2016

Recipients of the 2016 FinTech Forward awards discuss how evolving technology will reshape banking in the next five years. Some of the key takeaways: Data, data, data. Huge value in data analytics for those who efficiently gather it. It will be crucial to respond to the shift occurring in the next five years toward “banking where and…

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MIPS: The New Meaningful Use

November 10, 2016

In April 2015, President Obama signed the Medicare Access and CHIP Reauthorization Act (MACRA) into law, effectively changing the playing field for healthcare reimbursements. The legislation repeals Medicare Part B Sustainable Growth Rate (SGR) reimbursement formula and replaces it with a new Quality Payment Program (QPP). The proposed QPP consists of two tracks in a…

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The Devil is in the Details: A Parable of ONE KEYSTROKE

November 8, 2016

Steve McNair of FTP Consulting tells a great story about how a credit card processing company made a significant $$$ investment in system upgrades, which delivered “lower performance”. The customer blamed the solution provider — however, the system was running fine. Sound familiar? After nine months of working with the system, no one could identify the root cause of…

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Cybersecurity Awareness Month

November 1, 2016

In light of last week’s crippling web outage, it’s ironic to note that the Federal Deposit Insurance Corporation has declared October Cybersecurity Awareness Month. The FFIEC hosted a webinar entitled Getting the Most Out of Your FS-ISAC Membership for financial institutions on October 31, 2016. Cybersecurity is, of course, crucial in the fraud prevention workflow, and last week’s outages…

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From Silos to Platforms: The Benefits of Comprehensive Risk Management

October 25, 2016

There are so many cross-platform consolidations in our daily lives – without missing a beat (literally), Spotify carries my favorite songs seamlessly from iPhone to iPad to desktop computer, for instance –  that it’s getting harder and harder to imagine the sorts of silos that frequently exist in financial institutions’ risk management efforts. Yet, as…

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Feds Plan to Take SSN Off Medicare Cards

October 20, 2016

Get ready for a new complication, er… challenge – The Centers for Medicare and Medicaid Services is readying the healthcare industry for the removal of Social Security numbers from Medicare cards by April 2019. From HealthData Management: In April 2018, CMS will start generating new MBIs for all living and deceased Medicare beneficiaries, with information systems and…

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Top 5 Tech Innovations Your Bank Can’t Ignore—and Why

October 18, 2016

We’re excited to see that, of the Top 5 Tech Innovations Your Bank Can’t Ignored, we can actually contribute significantly to three of them! Let’s call them the “Key 3”: Continue to embrace Check 21 Leverage electronic workflows Automated tellers Part of the shared theme of the Key 3 is that the branch bank is far from obsolete. Online…

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Study: Revenue Cycle Management Solutions Surge to Deflect Impacts of Value Based Care

October 13, 2016

Black Book™ is well known for accurate, impartial customer satisfaction surveys in the services and software industries. They conducted their annual revenue cycle management outsourcing and software/technology user polls, and here are some highlights: Black Book found that RCM transition activities in Q3 2016 are being coordinated through advisors and consultants at 29% of the…

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Is the Honeymoon Over for Fintech?

October 11, 2016

René Lacerate, chief executive and founder of Bill.com, writes in a posting at American Banker that the glory days for fintech (financial technology) may be in the past. And just when we thought it was heating up! Lacerate says new fintech investments are tapering off as the broader funding market cools; also, banks are coming around and “starting to…

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17 Winners and 8 Losers Under the ACA – What Do You Think?

October 6, 2016

A sure method for starting a conversational brushfire at a “civilian” (i.e. non-industry) cocktail party of other gathering is to begin a discussion on the ACA, or “ObamaCare.” Recent headlines detailing large insurance companies abandoning the exchanges have added fuel to the anti-ACA rhetoric, but, as folks in the industry know, things are not so…

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