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Financial Industry

5 Ways Banks Can Take a Leadership Role & Help Healthcare Providers

June 6, 2014

Banks have a number of ways they can grow by offering new services in the healthcare payments space. This healthcare payments video series features interviews with Mark Brousseau, President of Brousseau & Associates. In these forward thinking interviews, Mr. Brousseau provides insight to the marketplace of healthcare payments by helping to identify the challenges in today’s market, identify a path toward streamlining revenue cycle management and offers a roadmap for banks to better support the needs of healthcare providers.

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IOFM Payments Summit Delivers Futuristic Agenda

June 5, 2014

The IOFM Payments Summit (www.iofm.com) examined the opportunities, challenges and business drivers for emerging payments automation technologies and processes. Billers and banks need strategies for managing multiple payment channels and transitioning remittance and lockbox operations from paper checks to multi-channel electronic payments inputs. The beauty of this show was in its diversity of thought leadership and vision for the future.

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Banning Remotely Created Checks Illustrates Lack of Interest in Fraud Prevention

May 5, 2014

A recent article in American Banker highlights the Federal Trade Commission’s idea of banning remotely created checks (RCC), also referred to as Pre-Authorized Drafts (PAD) by telemarketers. These merchants create RCCs by using bank account and routing numbers, creating a “check image” for payment processing. These are unsigned checks that are governed mostly by state laws without full recourse when unauthorized transactions are made.

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Advice to Banks Seeking to Introduce Medical Banking Services to Healthcare Providers

April 15, 2014

Former Health and Human Services Secretary and Governor of Wisconsin, Tommy Thompson is interviewed by healthcare payments expert, Mark Brousseau, President of Brousseau & Associates in Q&A Session #11. Gov. Thompson believes financial institutions, including all banks, can add value to the revenue cycle process. Banks can be a supportive member of an integrated system for healthcare providers.

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ICD-10 Delay Should Help Financial Institutions Sell Medical Lockbox Services

April 4, 2014

Have you heard the news? Again! ICD-10 is pushed back another year for implementation. Behind the controversy of the Affordable Care Act (ACA) was a tsunami brewing within the healthcare industry. Many were concerned about the overhead and conversion costs, so pressure was building as the deadline was lurking in October 2014. It might have been another “Y2K”, in that proper planning and execution would have mitigated the risks and made the transition more like a little storm rather than a tsunami… but we will never know for 2014.

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RemoteDepositCapture.com Initiates Research on Mobile RDC Risk

March 7, 2014

With all of the excitement of Mobile RDC, the industry has yet to experience significant losses… at least those which have leaked to the public. Orbograph commends RemoteDepositCapture.com for initiating a study in this area to help identify and quantify the risk in Mobile RDC; at least anecdotally. Business-focused RDC solutions have been very beneficial for the banking industry. Not only has the value been there for businesses, but the losses have been minor across the industry.

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Payments Innovation Continues Outside of Banks

February 18, 2014

A recent article in the ABA Banking Journal by Chris Nelson, founder and CEO of Zoot Enterprises, highlights two major players, outside the traditional banking payments industry, taking another run at the payments business. Amazon and PayPal have been plotting their strategies on how to continue to build brand awareness and penetrate a greater percentage of payments. Paypal already has an amazing growth curve and its continuing.

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If you Missed Valentine's Day, Don't Bother with Flowers

February 17, 2014

I know this is a few days late, but CrossCheck’s recent post titled, “Valentine’s Day Payment Processing Equals Sweet Business”, has got to be the cutest blog post I’ve ever read. Perhaps men can reflect on how we treated our “sweeties” on Valentine’s Day and compare it to the industry numbers… kind of like comparing to benchmark studies! For example, “60.3% of men will buy flowers, but only 36.9% of women even want them!” Ouch! Good thing I didn’t buy flowers this year!

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A Good Read… NACHA Rules Book

January 14, 2014

I just received my notification email from NEACH (New England ACH) to download the 2014 NACHA Operating Rules & Guidelines. I have to say, this is good reading! As you may now, “the 2014 NACHA Operating Rules and Guidelines is the definitive source for information about the exchange and settlement of transactions through the ACH Network. The NACHA Operating Rules provide the legal framework for the ACH Network in simple, clear and consistent language. The NACHA Operating Guidelines contain complete discussions of each ACH Network participant type and its role and obligations, as well as detailed overviews of Standard Entry Class Codes.

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Are Checks Now Safer than Debit/Credit Cards?

January 6, 2014

So if you haven’t heard by now, Target, the big red retailer, has a bit of a fraud problem. Somehow, their payment system was hacked and stole a mere 40M credit and debit account numbers with expiration dates and CSV codes…maybe even PIN numbers. Hmmm. How can this be? Per a Krebs article, “Little is known yet about how the data was compromised. “My best guess is [Target] got hit by hackers who got into their network, and were able to push malicious software out to the point of sale systems,” says Krebs, who spoke to American Banker in a recent exclusive interview. “We probably won’t know for certain for weeks or months.”

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