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Payments

Do Faster Payments Spur Healthcare Innovation?

July 18, 2019

As digital payment processes – including instant payments that bypass the need to craft and send checks – take hold in more and more business segments, the world of healthcare is beginning to take notice. The proposition: Can faster, easier, and more convenient payments (made possible by steadily advancing technology adoption) create opportunities for innovation…

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medical billing statement

3 Things Patients Want From Their Healthcare Financial Experience

July 12, 2019

At HITconsultant.net there is an visionary article about customer service in the healthcare sector by Joe Polaris, the Senior VP of Product and Technology at R1 RCM. He opens by drawing an intriguing comparison with booking airline tickets: To book an airline flight, for example, consumers simply open up an app or a website. At…

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Patients Are Searching for Healthcare Information From Multiple – and Multiplying – Sources. Are You Ready?

June 27, 2019

OrboGraph’s development and deployment of our own Artificial Intelligence and Deep Learning technologies called OrbNetAI and this year’s OrboGraph Technology Conference theme — 2019: The Year of AI and Modernization — make it clear that we are no strangers to the new frontiers opened up by Artificial Intelligence and Machine Learning technologies in our sector.…

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AI: MIA In Most FI Fraud Departments?

June 18, 2019

PYMNTS.COM takes a look at the implementation of Artificial Intelligence solutions in Financial Institution fraud departments — or, rather, the stunning lack thereof: AI systems are unique, can process large volumes of data in real time and can “learn” to quickly identify suspicious financial activity. Yet, few FIs leverage this technology in their anti-fraud efforts…

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Healthcare Payments Firm InstaMed Bought by JP Morgan

June 11, 2019

CNBC reports that J.P. Morgan is paying more than $500 million for the medical payments technology firm InstaMed, a bold move into the $3.5 trillion market for U.S. health-care spending. It is the lender’s largest takeover since buying Bear Stearns and the bank assets of Washington Mutual in 2008, according to people with knowledge of…

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Contentious Negotiations Highlight 2019 Payer & Provider Trends

May 30, 2019

HealthcareDive takes a look at changes and trends it anticipates in the coming year, mainly due to political ripples from Washington (for instance, a judge’s declaration that the Affordable Care Act is no longer constitutional) and emerging consumer preferences. Their snapshot of a few big trends for the payer and provider crowds to watch for…

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Early Detection of Alzheimer’s Uses Tools Similar to Healthcare EOB Processing

May 7, 2019

In news that is encouraging to millions of individuals and families affected by Alzheimer’s disease, Scientific American reportson researchers from the VU University Medical Center in Amsterdam who suggest AI and Machine Learning — already making waves in other industries — could eventually allow automated screening and assisted diagnosis of various forms of dementia, particularly…

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REPORT: Health Providers Coming Up Short on Consumer Experience, Patient Payments

April 25, 2019

InstaMed has released a report that should act as a wakeup call for the health industry as a whole and health providers specifically. Even before you download the report PDF, there’s a striking chart that gets right down to business. Here’s an excerpt: Some additional relevant data from the report: 61% of patients said they…

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Survey Reveals Growing Provider Interest in RCM Tools

April 11, 2019

HealthCareDive reports on a Connance survey revealing that 70% of providers claim it takes more than a month to collect from patients, and a 2017 Advisory Board analysis found that the average 350-bed hospital lost up to $22 million in revenue due to revenue cycle issues. The “Deep Dive”: Providers are increasingly turning to payment…

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SNL “Cheques” Parody Shows Checks are Alive and, Well…

April 2, 2019

Saturday Night Live debuted in 1975, meaning that if you were a member of the generation that watched the first seasons of the show, you’re in “the demographic that clings to checks.” according to the pundits. This past weekend, SNL enlightened viewers as to a few exaggerated benefits of “cheques” that we normally don’t promote…

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