Skip to content

Teller

The Real Reason Branch Traffic is Declining… Speed

December 5, 2013

I recently interviewed our Senior Integration Support Engineer, Boaz Ron, related to how he felt about going into a branch. His thoughts were the following: if I can get a deposit done through my phone, computer or ATM in under 20 seconds, why does a teller take longer? An ATM can dispense cash faster than tellers and there is always some old slow guy holding up the line.

Read More

Living on the Edge? Staffing with Part-timers on the Teller Line and in Operations

October 22, 2012

The article “Improving Branch Productivity with Part-time Tellers” on BAI Banking Strategies reinforces an idealistic concept which all businesses have regarding staffing, particularly in today’s economy; keep FTE (Full Time Equivalents) costs low!  The concept of employing part-timers not only supports the strategic goals of an organization to remain competitive in the marketplace, but also…

Read More