Resources

Check out our reservoir of information related to check recognition and healthcare payment technologies. We frequently update this section with the latest news, trends, and analysis of the banking and healthcare industries.

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Platform Modernization

Both the financial and healthcare industries are undergoing modernization initiatives in check payments and remittance.  See how OrboGraph is using AI, self-learning and deep learning models to drive innovation in these industries to deliver workflow automation.

Platform Modernization

Modernizing payments in the banking and healthcare industries

AI, Self Learning & Deep Learning Technologies

Optimized AI and deep learning models for the automation of check processing and healthcare posting

Operationalizing AI & Self Learning in Checks

Revolutionizing check processing and fraud prevention for the banking industry

Delivering Healthcare Payment Electronification

Increased accuracy levels, decreased error rate for healthcare payments posting

Product Videos

See how each product/service module of OrboAnywhere and OrboAccess delivers value from our check and healthcare payment platforms

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See and hear how OrboGraph incorporates AI, deep learning and self learning technologies into its product suite

Healthcare Payments

OrboAccess automates remittance and payment posting as well as enables full research and business intelligence analysis for RCM companies, clearinghouses, billers, and providers.

Access EOB Conversion

Delivers EOB/EOP electronification with information intelligence via AI and deep learning technologies

Access Correspondence Letters

Extracts posting data and tracks reimbursement progress via workflow management

Access Payment Reconciliation

Streamlines the reconciliation process of ERA, ACH, EOB and checks

Access Patient Payments

Automates patient payments for posting

Access Denial Intelligence

Spotlights trends in denials to reduce receivables via prevention

Healthcare Payments Automation Center

Scalable, reliable, flexible cloud-based hosted data center on Amazon Web Services (AWS)

Check Processing

OrboAnywhere automates paper originated payments (i.e. checks, money orders, drafts) and remittances for balancing and posting while reducing risk and losses in the areas of check fraud, payment negotiability and compliance.

Anywhere Fraud

Transaction and image analysis for on-us and deposit fraud detection of counterfeits, forgeries, and alterations.

Anywhere Recognition

Divergent multi-engine CAR/LAR, ICR, OCR & AI check recognition for the Omnichannel

Anywhere Validate

Validate payment negotiability of paper originated items

Anywhere Payee

Match, read, and validate payees for risk and operational workflows

Anywhere Positive Pay

Payee name verification of business checks using issue files

Anywhere Compliance

Mitigate risk in check payments for OFAC, BSA/AML, UCC, Reg CC, and KYC

Restrictive Endorsement

Automatic validation of restrictive, mobile and non-restrictive endorsements

Traditional Products

Based on the Accura XV platform

11 Capabilities of Teller Image Capture You Need to Ask For

Capabilities of Teller Image CaptureThere are white papers galore written by the industry’s best teller image capture providers which explain the business case behind teller image capture. It’s encouraging to the market that this workflow is catching on in both large financial institutions and community banks. In fact, based on a recent flurry of large banks making decisions to move to teller image capture, the numbers for this market segment should reach nearly 60% per Celent.

One of the most challenging considerations of a major implementation project like teller image capture deals with the installation process and trade-off focusing on major “strategic” features versus the overhead of activating less important “capabilities”. In other words, sometimes the time it takes to fully activate all of the features and fully optimize an application, practically makes it too expensive to even use them. Crazy as it sounds, it’s the truth. Take check (CAR/LAR) recognition as an example. These 11 capabilities around this very critical module are seldom activated in a teller image capture environment. They include:

  1. Activate enhanced reporting for each sub-function in the workflow including throughput of teller functions, recognition results by document
  2. Implement new scanner hardware control technologies as equipment ages to minimize errors
  3. Track rejects and exceptions to build programs to eliminate them
  4. Reduce teller keystrokes and maximize efficiency by implementing a recognition tuning process (there is a big difference between 80 and 95%)
  5. Reduce errors in larger transactions (customer vs. employee) via misread tuning process
  6. Optimize staffing models with volume trending and analysis
  7. Minimize manual monitoring with SLA’s, automated alerting and managed recognition processes
  8. Reduce on-us check fraud in cash checks and split deposits with image analysis and data analytics via the teller line
  9. Reduce deposit fraud on transit checks with image analysis for deposits with endorsement detection
  10. Leverage the images for revenue opportunities and check image data mining
  11. Eliminate all paper possible with a universal document approach

The culmination of these features provides tremendous financial, operational value along with improving both the teller and customer user experience of using teller image capture. However, due to the overall complexity of implementing the full solution, you won’t get them unless you ask!

Check out our Advanced Execution Concepts in Branch and Teller Capture white paper to find out more.

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