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Check out our reservoir of information related to check recognition and healthcare payment technologies. We frequently update this section with the latest news, trends, and analysis of the banking and healthcare industries.

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Platform Modernization

Both the financial and healthcare industries are undergoing modernization initiatives in check payments and remittance.  See how OrboGraph is using AI, self-learning and deep learning models to drive innovation in these industries to deliver workflow automation.

Platform Modernization

Modernizing payments in the banking and healthcare industries

AI, Self Learning & Deep Learning Technologies

Optimized AI and deep learning models for the automation of check processing and healthcare posting

Operationalizing AI & Self Learning in Checks

Revolutionizing check processing and fraud prevention for the banking industry

Delivering Healthcare Payment Electronification

Increased accuracy levels, decreased error rate for healthcare payments posting

Product Videos

See how each product/service module of OrboAnywhere and OrboAccess delivers value from our check and healthcare payment platforms

Corporate Video & Podcast

See and hear how OrboGraph incorporates AI, deep learning and self learning technologies into its product suite

Healthcare Payments

OrboAccess automates remittance and payment posting as well as enables full research and business intelligence analysis for RCM companies, clearinghouses, billers, and providers.

Access EOB Conversion

Delivers EOB/EOP electronification with information intelligence via AI and deep learning technologies

Access Correspondence Letters

Extracts posting data and tracks reimbursement progress via workflow management

Access Payment Reconciliation

Streamlines the reconciliation process of ERA, ACH, EOB and checks

Access Patient Payments

Automates patient payments for posting

Access Denial Intelligence

Spotlights trends in denials to reduce receivables via prevention

Healthcare Payments Automation Center

Scalable, reliable, flexible cloud-based hosted data center on Amazon Web Services (AWS)

Modernizing RCM with AI

An informative resource to assist RCM companies in understanding how to solve today's problems with the help of AI.

Check Processing

OrboAnywhere automates paper originated payments (i.e. checks, money orders, drafts) and remittances for balancing and posting while reducing risk and losses in the areas of check fraud, payment negotiability and compliance.

Anywhere Fraud

Transaction and image analysis for on-us and deposit fraud detection of counterfeits, forgeries, and alterations.

Anywhere Recognition

Divergent multi-engine CAR/LAR, ICR, OCR & AI check recognition for the Omnichannel

Anywhere Validate

Validate payment negotiability of paper originated items

Anywhere Payee

Match, read, and validate payees for risk and operational workflows

Anywhere Positive Pay

Payee name verification of business checks using issue files

Anywhere Compliance

Mitigate risk in check payments for OFAC, BSA/AML, UCC, Reg CC, and KYC

Traditional Products

Based on the Accura XV platform

Modernizing Omnichannel Check Fraud Detection

An informative blog series exploring payments fraud and image technologies used to fight financial crimes.

Bank TellerTo a bystander watching people buy mochas with wristbands and transferring funds to and from their account via iPhone, the idea of going to a bank and dealing with a human being may be a quaint bit of yesteryear.

An actual human being interacting with customers during banking transactions? What next – – rotary telephones?

However, as USA TODAY reports, the bank teller is not going the way of the Dodo bird just yet.

“Part of the reason may be that mobile banking still isn’t serving all of bank customers’ needs — even those of digital-savvy Millennials. A 2016 study by management consulting firm Bain & Company found that 84% of bank customers ages 18-34 reported having gone to a teller in the previous quarter, not far behind the 92% of respondents 65 and older who did so.”

Bank of America, recognizing that many of their customers are still uncomfortable with the digital revolution, has stationed “digital ambassadors” at bank branches to help customers grapple with tech questions.

“What AI cannot do,” Wells Fargo spokeswoman Lauren Terreros says, “is replace the personal touch of a human banker.”

I’ve actually seen these statistics play out on a personal level.  My son is a grad student, now 25, and visits his large bank fairly frequently. Part of it is because they charge for Mobile RDC. However, even so, he doesn’t mind going there to get cash, or deposit a check, or just inquire into his account. They also have a branch on campus.

Surprising behavior? Maybe not so much. It’s so convenient for him, so why not stop in? And, he gets peace of mind that his deposit is going through…compared to when he deposits via RDC, where he waits for 1 – 2 days and then must verify the deposit went through.

At OrboGraph, we’re enhancing our automation solutions to address both scenarios. So, son, keep depositing those checks at the bank. But if you finally get a job and live in the suburbs, feel free to use the bank or credit union’s RDC platform!

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