Management

Beware of Inter-Related Use Cases of Payments and Check Fraud

November 15, 2018

The Association for Financial Professionals (AFP) reports in its annual study of payments fraud risks and realities that nearly 8 in 10 U.S. organizations were targets of payments fraud in 2017. What’s the best way to protect your organization? US Bank has some solid tips: Provide comprehensive training: All employees should receive training to help them…

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Syncing Revenue Cycle & Patient Experience

November 13, 2018

In today’s “retail medical market” with heightened RCM patient focus, improving a patient’s financial experience is a key to healthcare revenue cycle management success, according to the Senior Regional Director of Revenue Cycle at Ascension Healthcare. RevCycleIntelligence.com reports that the ability to implement self-service technology and give accurate price estimates is key to improving the patient experience…

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Automation & Tech Are Keys to Relevance for Banks

November 6, 2018

BankNews.com reports on a study that lends considerable weight to the concept of upgrading technology in the retail bank space: According to the 2018 Payments Industry Report from Sydney, Australia-based Accuity, the majority of financial institutions and payments providers provide customers with the validation of key payments data elements prior to remittance, and many have…

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AI & Healthcare: 5 Terms to Learn

November 2, 2018

Artificial intelligence is making itself invaluable in a variety of industries, including healthcare. With this in mind, Becker’s Health IT and CIO Report offers five useful terms to add to your AI playbook: Artificial intelligence: Intelligent behaviors commonly associated with humans but exhibited by machines and applied to tasks like problem-solving, automatically completing forms or…

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EHR Data: Protect and Serve!

October 26, 2018

Results of a recent a recent JAMA study as reported in EHR Intelligence reveal that a disturbing amount of hospitals fail to comply with federal and state regulations for patient EHR and paper health records requests. This is especially damaging in today’s healthcare retail climate, where patients understandably want to know what their costs are. Researchers made…

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Study: Almost One-Third of Hospitals Lack Revenue Cycle Tech or Automated Remittance Posting

October 18, 2018

A study from Eliciting Insights shows that, while adoption of revenue cycle technology is brisk, some medical facilities are hesitant to adopt automated remittance posting in spite of its proven ability to solidify the bottom line in challenging times. Based on survey responses from 179 hospital revenue cycle executives, here are some takeaways as reported on Becker’s Hospital CFO…

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The Role of a Revenue Cycle Management Specialist Has Evolved

October 11, 2018

As this Hospital CFO Report post illustrates, RCM Management job openings are available all over the country. But what are the new challenges that a Revenue Cycle Management Specialist face in the evolving world of medical billing? One emerging area of focus is a firm grasp of The Medicare National Correct Coding Initiative (NCCI; also known…

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Six Fresh RCM Tips Focused on the Patient

October 4, 2018

Becker’s Hospital Review offers these hot-off-the-presses Revenue Cycle Management Tips: 1. Lyman Sornberger, president and CEO of consulting firm Lyman Health Care Solutions, said there are various best practices hospitals can use to maximize insurance collections. He recommended that hospitals “capture insurance coverage at the benefit level” and “invest in pre-service validation with the patient…

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Artificial Intelligence (AI) Steps Up in Healthcare

September 27, 2018

An article produced by Intel outlines the ways Artificial Intelligence — AI — solutions can be deployed while using an organization’s existing technological infrastructure. The result is maximum gain with minimum expense and downtime. Watch this video for an interesting perspective on AI utilization. Intel’s article outlines three key areas where enterprises are experimenting with AI…

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Rural Hospital RCM Challenges Require Straight-Through Processing

September 25, 2018

In an environment where value-based reimbursement performance presents challenges to even the most “metropolitan” of hospitals and healthcare facilities, rural hospitals find themselves facing challenges heightened by their specific set of circumstances. As RevCycleIntelligence reports: Despite serving as a critical healthcare safety net for millions of patients, many rural hospitals are constantly on the brink…

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