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What I Saw at the Show: HIMSS 2016

March 11, 2016

At this year’s HIMSS Conference, I saw and heard things that make me confident that 2016 is going to be yet another year of startling growth in the healthcare payments space.

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The Key to Controlling Medical Claims Billing Costs? INTEGRATION

February 17, 2016

It’s a safe bet that there will be a great deal of talk at this year’s HIMMS Conference (February 29 – March 4 in Las Vegas) regarding integration in medical claims billing.

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Omni-Channel Strategies Demand Cross-Channel Consistency

February 8, 2016

During the Omni-Channel Capture: An Evolving Strategic Direction webinar recorded live at the RDC Summit 2015 (free for RemoteDepositCapture members here), the panelists agreed that Omni-channel delivery strategies, pioneered by hospitality and retailing companies, are becoming absolutely vital for financial services.

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Embracing the OMNICHANNEL: Banks Break Free From Legacy Systems

February 4, 2016

Before “Multi-channel” become Omnichannel, the goal was to provide multiple ways to interact with a bank and your accounts. For quite a while, the ability to check balances and make deposits by any means other than walking into a bank lobby – using a web site, ATM machine, smart phone, etc. – was novelty enough.…

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The Fundamentals Behind Managed Check Recognition Services

August 27, 2014

There was a great article written on the Institute of Financial Operations site called “5 reasons you should not manage OCR software internally”. The concepts and challenges for end-users to fully manage their recognition environment applies to all industries. We’ve seen how even in check processing, banks are underachieving in their check processing environments by 10%, 20% and even 30%, leaving large chunks of automation “on the table” for their employees to manage. The end result is higher labor costs, additional overhead to run the systems and negative client experience due to additional errors.

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Key Benefits of Obamacare on Healthcare Payments

November 22, 2013

The Affordable Care Act (ACA), aka Obamacare, is unlikely to bring together Republicans and Democrats. But ACA is bringing innovation to healthcare payments arena. Standards within the law make it easier to reconcile electronic funds transfer (EFT) payments, most commonly Automated Clearing House (ACH) transactions, received by providers with the corresponding electronic remittance advice (ERAs), including EDI 835 or EOBs.

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What is the Relationship of Next Generation Check Recognition to the Top Five Retail Banking Trends for 2013?

July 19, 2013

According to an article in BAI Banking Strategies by Applied Predictive Technologies, retail banks will focus on managing the multi-channel impact of mobile banking, downsizing branches and selective investing in branch technology. The changing market dynamics due to the variables of new technologies and adoption has complicated the modeling process for the retail sector. This is an opportunity for operations to support the goals of the retail side of the bank by executing on new technologies in check processing automation. By taking a straight-through-processing orientation across the enterprise, the retail bank can focus on client needs, rather than overcoming operational limitations of systems. See how the five top trends can be optimized below with Next Generation Recognition (NGR) technology.

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What is the Next Generation in Check Recognition for Teller and RDC?

July 10, 2013

With successful implementations in teller image capture and remote deposit capture, we’ve accomplished one of the most difficult phases of the product development cycle… strong penetration. The business case has been proven out, solutions have achieved stability and the purchases of these services have offered a robust solution set of features. However, if we objectively evaluate the ultimate goal, straight-through-processing, we still have a major phase level in the process.

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Let the Fireworks Begin: The State of Image Capture Technologies

July 3, 2013

Vijay Balakrishnan led a spirited webinar, hosted by Orbograph, addressing The State of Image Capture Technologies. It’s always interesting to take a retroactive look at what the vision was 5 years ago, and compare that to where we are today. In Vijay’s presentation, he looked at how the vision of distributed capture overall has been realized. But there are areas where the full potential has not fully been achieved.

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Who knew recognition had such an impact at BAI Payments Connect 2013?

March 8, 2013

Can you believe next week is BAI Payments Connect 2013 in Phoenix already? The theme this year is “Building a Customer Centric Payments Strategy”. It’s impressive to see the number of check recognition innovations… it covers every Payment Summit topic. Check out these developments…

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