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Retail Banking

Remote Deposit Capture Leveraged to Address the "Underserved"

March 15, 2016

Fifth Third Bancorporation is deploying Remote Deposit Capture to attract new customers from the ranks of un- and underbanked Americans, collectively known as financially underserved.

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The Readability Challenge: New Software Breakthroughs Virtually Eliminate Exceptions

March 7, 2016

One of the biggest hurdles in maintaining self-serve devices — ATMs, Remote Deposit Capture (RDC), and kiosks, to name a few — is ensuring that any negotiable item is converted and deposited correctly. Money orders are often the worst offenders, but there are still many checks with poor dropout features. Additionally, low-end scanners are more prone to poor images and MICR rejects due to cheaper imaging components.

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Stay on Target: Spider-Man and the Omnichannel

February 11, 2016

We’ve been talking about the Omnichannel quite a bit, both in the OrboNation blogs and around the Orbograph offices. It’s an important topic for financial institutions and retailers alike.

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Omni-Channel Strategies Demand Cross-Channel Consistency

February 8, 2016

During the Omni-Channel Capture: An Evolving Strategic Direction webinar recorded live at the RDC Summit 2015 (free for RemoteDepositCapture members here), the panelists agreed that Omni-channel delivery strategies, pioneered by hospitality and retailing companies, are becoming absolutely vital for financial services.

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Embracing the OMNICHANNEL: Banks Break Free From Legacy Systems

February 4, 2016

Before “Multi-channel” become Omnichannel, the goal was to provide multiple ways to interact with a bank and your accounts. For quite a while, the ability to check balances and make deposits by any means other than walking into a bank lobby – using a web site, ATM machine, smart phone, etc. – was novelty enough.…

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ECCHO Continues Strong Leadership, Reaches 25th Anniversary Milestone

March 26, 2015

In an era where “checks were away”, who would believe there are still 18B per year remaining. Luckily for financial institutions and the payments industry, we have an organization who providers leadership around checks; instituting rules which facilitate better, faster and more fair payments!  Thank you ECCHO. The list of accomplishments is impressive.  Check out…

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ABA Tool Looks Useful for Finding Routing Numbers for Consumers, but Will It be Helpful for Bankers?

March 24, 2015

The new American Bankers Association tool for finding routing numbers could be very helpful for consumers looking for routing numbers (also referred to as routing and transit/R&T). “Routing numbers are only issued to federal and state chartered financial institutions that are eligible to maintain an account at a Federal Reserve Bank. Accuity is responsible for the assignment…

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Alternate Branching Strategies to Enhance your Geographic Footprint

July 21, 2014

The summer 2014 newsletter from industry consultant, Trent Fleming, identifies important considerations for community and large banks on how to leverage technology to complement branch “brick and mortar”.

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The Real Reason Branch Traffic is Declining… Speed

December 5, 2013

I recently interviewed our Senior Integration Support Engineer, Boaz Ron, related to how he felt about going into a branch. His thoughts were the following: if I can get a deposit done through my phone, computer or ATM in under 20 seconds, why does a teller take longer? An ATM can dispense cash faster than tellers and there is always some old slow guy holding up the line.

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