Don’t let the doom-and-gloom around branch closings bring you down if you’re a banker. The FDIC reported that:
- Insured banks’ net income was up an impressive 11.9% in 2015
- Insured banks’ operating revenue of $174 billion is 4% higher than it was a year ago
- Non interest expenses are 2.5% lower (see complete press release here).
All kinds of improvements are taking place in banking today.
The industry seems to be responding to branch transformation while continuing to drive loan demand — even with fewer branches. Self-service platforms to complement mobile are creating a seamless experience for customers who are used to multiple personal, technical, and personal-device engagement options — the Omnichannel.
However, now is not the time to rest on incremental successes. See our white paper on Branch Transformation for additional ideas and technologies for the road ahead!