Technology
With more and more retail and commercial customers utilizing online and mobile banking technology for deposits, transfers and person-to-person (P2P) activities, fewer customers are making their way into retail branches. While these advances are great as an added convenience, is does create a problem for the banking industry, particularly financial institutions promoting “personal/local banking”. Without customers interacting one-on-one with tellers and personal bankers, there is a missed opportunity on confirming customer satisfaction and up-selling other financial products. For this reason, it is vital that financial institutions capitalize on every customer that walks through the door.
Today was a record day on the system integration front. Today, we worked with an alliance partner and successfully helped them create a demonstration package, running our Accura XV check recognition software in less than one hour! Yes, you heard it, less than 1 HOUR! This amazing achievement was due to a new C# (that’s “C Sharp” for you non-technical folks) interface using state-of-the-art development tools, sample code and a simplified system development kit (SDK). With efficiency in mind for our business partners, the OrboCAR Bridge Interface (OBI) was born as a part of Accura XV.
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