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FIS Details Emerging Technology Trends That Will Revolutionize Retail Banking

October 19, 2023

Jim Marous, Top 5 Retail Banking Influencer, Global Speaker, Podcast Host, and Co-Publisher at The Financial Brand, described in a post for fisglobal.com the four emerging technology trends that will, he believes, revolutionize retail banking. The importance of developing and deploying new digital services, building new business models and transforming from a product-centric to customer-centric…

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63% of Businesses Report Experiencing Check Fraud Activity

October 18, 2023

One would think that, with digital payments becoming more and more pervasive, we should expect the check fraud threat to begin shrinking. Unfortunately, that is not the case. As reported on the Minnwest Bank website, a 2022 survey of businesses revealed the following: 63% of businesses have reported check fraud activity, topping the list of…

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Hidden Costs of Check Fraud: FIs at Risk of Losing Customers

October 17, 2023

Fraud is on the rise Incidents of fraud cost money – and customers Partnering with third partner AI and machine learning solutions are most often the best answer We all know that fraud can and does cost businesses revenue. However, the findings detailed in “The Next Chapter in Fraud: Using AI to Unveil Payments Intelligence,”…

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OrboGraph to Present at ThreatAdvice Fraud & AI Conference

October 16, 2023

Sharing key metrics on check fraud trends across the industry, empowering community banks Burlington, MA, October 16, 2023 – OrboGraph, a leading provider of check fraud detection and image recognition solutions, is excited to announce its participation in the upcoming ThreatAdvice Fraud & AI Conference. The conference will take place on October 19th, 2023, in…

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Today’s “One-Shot” Customer Service Opportunity in the Bank Branch

Emphasizing “Trust” in Banking: Relationships Between Customer & Bank, Bank & Vendor

October 13, 2023

A new study by PYMNTS reveals that, when choosing a bank, the majority of consumers are looking for a trustworthy FI when narrowing down their choices: In the report “Credit Union Membership and Credit Profiles,” PYMNTS leverages insights gathered from a survey of over 4,000 U.S. consumers and 100 credit union (CU) executives to examine…

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Examining a Real World Mail Theft/Stolen Check Scenario

October 11, 2023

Postal theft warnings are now in mainstream media Sending checks via mail can be done safely by following certain guidelines Banks need to rise to the challenge as check usage is still common While most in the banking industry are aware of the growing mail theft problem in the US targeting paper checks, many in…

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Fraudsters Sharing Knowledge on “Drop Accounts” via YouTube

October 10, 2023

As students of check fraud know, getting one’s hands on a stolen or counterfeit check is “only half the scam.” No matter how nicely a fraudster has replicated a check, it’s not “money” until it is deposited, however briefly, into a bank account that the financial institution considers legitimate. A bank drop refers to the…

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Central Bank Digital Currencies (CBDC): “Canadians Don’t See a Need”

October 5, 2023

Previously, we covered the United Kingdom and their push for the “digital pound.” While there are many benefits for a central bank digital currency (CBDC), the real question remains: “Is there a desire or need for them?” This is the question being pondered in Canada. In a story covering a recent report from the Bank…

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Check Fraud: Leveraging Both Unsupervised & Supervised Machine Learning Technology

October 4, 2023

Machine learning is a vital tool in spotting and preventing fraud Two primary approaches deployed by Machine Learning: Unsupervised and Supervised Learning The best solution for most FIs is a properly configured combination of the two Jeremy Chen, senior director of product management at DataVisor, explores the growing need for adoption of machine learning technologies…

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Check Forgeries: Leveraging AI and Machine Learning for Signature Verification

October 3, 2023

Forbes reports on the roles of Artificial Intelligence and Machine Learning in revolutionizing the process of signature verification in the banking sector. Despite increased digitization over the last decade, most organizations continue to rely on signatures as the primary method of transaction authentication. Signing checks, authorizing documents and contracts, approving transactions, and validating activities are…

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