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FTC Report Reveals the Fraud Battleground

March 24, 2020

During 2019, more than 1.9 million consumers cashed FTC checks received as a result of law enforcement cases. When consumers don’t cash their refund checks, the FTC uses that money to send additional mailings to ensure the maximum amount of money is returned to consumers. Any remaining refund money is sent to the U.S. Treasury.

HFMA RoundTable: Improving the Revenue Cycle Through Operational Transformation

March 23, 2020

HFMA has stepped forward in partnership with Change Healthcare with a look at the opinions and actions of some of the most forward-thinking voices in the field. This roundtable interview with leaders in revenue cycle and technology provides invaluable insight for revenue cycle servicers, who are now facing mounting challenges of increasing paper-volumes, and a need for modern, end-to-end revenue cycle processes.

JHA Delivers Accounts Receivable (A/R) Financing Innovation

March 19, 2020

An article at MarketWatch.com notes that “there are more than 30 million small businesses in the United States and the majority cite cash flow as the biggest challenge they face.” With the Coronavirus, this is probably an understatement. Market leader Jack Henry & Associates, Inc., provider of technology solutions and payment processing services primarily for…

U.S. Consumers’ Use of Personal Checks: Evidence from a Diary Survey

March 16, 2020

From the Federal Reserve Bank of Atlanta comes an informative overview of check usage entitled U.S. Consumers’ Use of Personal Checks: Evidence from a Diary Survey. The authors look at 1,600 individual transactions to gain an understanding of what check payments are currently used for—by dollar value, and by payee—and who uses checks (in terms of demographics and income).

Nice Actimize & OrboGraph Webinar

March 12, 2020

OrboGraph recently co-hosted with Nice Actimize a dynamic webinar entitled Change is Inevitable – How Will You Respond? Along with OrboGraph’s Joe Gregory, Allegra Angus and Nithin Mangalore of Nice Actimize discussed with attendees different aspects of check fraud trends, best practices for combating check fraud, including incorporating machine learning and image analysis.

A Look at U.S. Personal Check Use

March 10, 2020

Use of Personal Checks: Drilling Down to “Who and Why” A report by the Federal Bank of Atlanta reveals some useful trend information regarding check usage in the United States. The report is described as “a snapshot of U.S. consumers’ use of paper checks in 2017 and 2018, combining data from the 2017 and 2018…

ACH Fraud Jumps – Are You Surprised?

March 3, 2020

Modernizing Omnichannel Check Fraud Detection An informative blog series exploring payments fraud and image technologies used to fight financial crimes. ACH Fraud Jumps – Are You Surprised? Checks represent a “big” target for fraudsters, but ACH fraud is growing faster ACH fraud growth, in fact, surprised industry leaders Has effective fraud prevention throttled check fraud…

Need to Stop Payment? Advantage: CHECK

March 2, 2020

The array of digital payment vehicles available is dizzying — Google Pay, Apple Pay, PayPal, Venmo — the list is long. Still, checks remain popular. And, it turns out, a better payment instrument when it becomes necessary to stop payment due to error or suspected fraud! MoneyWise describes easy step-by-step directions for canceling or stopping…

Payment Automation Insights: 2014 to Today

February 28, 2020

Over the past decade, we have seen a tremendous evolution in healthcare, particularly in healthcare payments and revenue cycle management. But how far have we come since 2014? In 2014 we sat down to talk to Mark Brousseau, President of Brousseau & Associates, to get his perspectives on the challenges and opportunities facing healthcare payments…

10 AI Trends to Watch in 2020

February 21, 2020

For all the talk of Artificial Intelligence capabilities and their value to organizations and industries of all sorts, it should be noted that, according to the 2019 MIT SMR-BCG Artificial Intelligence Global Executive Study and Research Report, nine out of ten companies have made some investment in AI, but 70 percent said they have seen…