Resources

Check out our reservoir of information related to check recognition and healthcare payment technologies. We frequently update this section with the latest news, trends, and analysis of the banking and healthcare industries.

2019 Tech Conference

May 20-21, 2019
Charlotte Marriott City Center

Industry Videos

News and trends for the banking and healthcare industries

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OrboGraph’s thought leadership and original research

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View the highlights from past OrboGraph Tech Conferences

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News

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Reg CC

Compilation of resources to help you navigate Reg CC

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Testimonials

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Platform Modernization

Both the financial and healthcare industries are undergoing modernization initiatives in check payments and remittance.  See how OrboGraph is using AI, self-learning and deep learning models to drive innovation in these industries to deliver workflow automation.

Platform Modernization

Modernizing payments in the banking and healthcare industries

AI, Self Learning & Deep Learning Technologies

Optimized AI and deep learning models for the automation of check processing and healthcare posting

Operationalizing AI & Self Learning in Checks

Revolutionizing check processing and fraud prevention for the banking industry

Delivering Healthcare Payment Electronification

Increased accuracy levels, decreased error rate for healthcare payments posting

Product Videos

See how each product/service module of OrboAnywhere and OrboAccess delivers value from our check and healthcare payment platforms

Corporate Video & Podcast

See and hear how OrboGraph incorporates AI, deep learning and self learning technologies into its product suite

Healthcare Payments

OrboAccess automates remittance and payment posting as well as enables full research and business intelligence analysis for RCM companies, clearinghouses, billers, and providers.

Access EOB Conversion

Delivers EOB/EOP electronification with information intelligence via AI and deep learning technologies

Access Correspondence Letters

Extracts posting data and tracks reimbursement progress via workflow management

Access Payment Reconciliation

Streamlines the reconciliation process of ERA, ACH, EOB and checks

Access Patient Payments

Automates patient payments for posting

Access Denial Intelligence

Spotlights trends in denials to reduce receivables via prevention

Healthcare Payments Automation Center

Scalable, reliable, flexible cloud-based hosted data center on Amazon Web Services (AWS)

Check Processing

OrboAnywhere automates paper originated payments (i.e. checks, money orders, drafts) and remittances for balancing and posting while reducing risk and losses in the areas of check fraud, payment negotiability and compliance.

Anywhere Fraud

Transaction and image analysis for on-us and deposit fraud detection of counterfeits, forgeries, and alterations.

Anywhere Recognition

Divergent multi-engine CAR/LAR, ICR, OCR & AI check recognition for the Omnichannel

Anywhere Validate

Validate payment negotiability of paper originated items

Anywhere Payee

Match, read, and validate payees for risk and operational workflows

Anywhere Positive Pay

Payee name verification of business checks using issue files

Anywhere Compliance

Mitigate risk in check payments for OFAC, BSA/AML, UCC, Reg CC, and KYC

Restrictive Endorsement

Automatic validation of restrictive, mobile and non-restrictive endorsements

Traditional Products

Based on the Accura XV platform

Even Mobile Banking Cannot Drive 100% “Online Banking” Enrollment

It is no secret that banking has come a long way in the past decade. Technological changes have played a tremendous role in expanding services which banking customers now have access to. However, are we limited by the 80/20 rule?

Take online banking and mobile for example.

Even Mobile Banking Cannot Drive 100% “Online Banking” Enrollment While there was much uncertainty at the inception of online banking and mobile banking, both have become popular with the general public. These technologies have proven to be solutions which financial institutions can generate product demand by the masses. Even the ability to deposit a check without leaving the comfort of a consumer’s home or businesses’ location for remote deposit capture are in high growth mode.

Mobile/RDC and the Community Bank

Community banks that pride themselves on personal service, may find that mobile/RDC banking could present a problem. When customers are able to complete banking transactions at their convenience, they are less likely to meet with tellers face to face. This can actually decrease a bank’s ability to up-sell on financial products, services, and other options and provide a large bank a competitive edge, as many times adoption of new technology products are faster by these larger entities.

Risky or Trustworthy?

Security and privacy have been a big concern in the growth and adoption of these new applications. Many consumers worry that their information will be compromised through using a banking application and/or processing a check via smart phone camera. While the security measures taken ultimately go back to using a reputable developer for your application, the chance of a security breach is still possible. Most customers with this concern will still end up as face to face bank clients, simply because they do not trust the technology.

The elderly customers can be overwhelmed by these new ways of doing business. Although baby boomer adoption of these technology tools is growing, the 70+ crowd will have a tough time with full utilization of the online banking model.

In conclusion, the evolution toward 100% adoption of online/mobile banking is not really feasible in a market where the consumer is so diverse. No doubt, adoption will continue to grow over time and products and solutions will evolve; but can we really eclipse an 80% adoption rate? I’m not so sure…

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