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AI Innovation

Both the financial and healthcare industries are undergoing an AI evolution. Review our vision for Artificial Neural Networks (ANN) and deep learning targeting these industries.

AI-Based Check Automation

Check recognition & fraud detection are the most important components in today's check processing and omni-channel capture. Learn how OrboAnywhere using OrbNet AI technology reduces costs and mitigates risk.

AI-Based Healthcare Electronification

OrboAccess, powered by OrbNet AI, provides electronification to remits and payments, enabling RCM companies to automate posting, improve research, and deliver business intelligence

About Us

Celebrating 25 years of innovation, OrboGraph has transformed into an AI company delivering targeted automation solutions to the banking and healthcare industries.

Resources

From news and events to case studies, trends, and videos, this section provides a range of information resources for payment automation in the banking and healthcare industries.

Blogs

OrboGraph produces four blog series on a weekly basis covering topics from check processing, fraud prevention, AI technologies, RCM, and healthcare electronification. Select one the blog to the right. We hope you enjoy!

  • This scheme preys on newly unemployed in the COVID-19 era
  • A realistic paper check is mailed to the intended victim
  • Scammers discourage depositing in person via teller

It's a story becoming more and more common, unfortunately: On May 19, Stephen Holder of Franklin, WI lost his job because of COVID-19.

Not to worry. Four days later Stephen got an alert for for a remote position via CareerBuilder. Things were looking up!

Or were they? As reported at Milwaukee's WTMJ4:

"Most standard customer service positions range between $15 and $20 an hour. this was $45. It's like 'Oh. You're already doing the math, that's this much a week, that's this much a month," said Holder.

His excitement soon turned into skepticism after the company's representative said they didn't have a U.S. location but told Holder they were building a Wisconsin facility.

"So, I asked them, 'Oh what location? Where in Wisconsin?' 'We can't disclose that information.'" Holder recalls.

Selective Information Provided by the Fraudster

Holder asked for their tax ID number, but it wasn't forthcoming. Their instructions were very specific, however. They would buy him a MacBook, and would require him to purchase around ten programs that would be required with the MacBook.

"They said 'we'll send you the money,'" Holder explained. And, to Holder's surprise, a very authentic looking check arrived a couple days later.

The first warning bell went off: They wanted Holder to deposit it through an ATM and not have contact with a bank teller.

"Ten days later, your bank is going to tell you that was a forged or a fake check that you put into your account," said Jim Temmer, President and CEO of the Wisconsin Better Business Bureau.

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"They'll say look we're going to send you more than your first week's payment. They'll send you $2,000 let's say. Then they'll say, but we need $1,000 to cover your training," continued Temmer.

Of course, once the bogus check bounces, the "mark" is out his or her hard-earned money and stuck repaying funds to the bank. Meanwhile, the fraudsters pocket ill-gotten gains and move on to an ever-growing list of targets as COVID-19 devastates job markets.

Too Good To Be True?

Holder was rightfully suspicious, however. He stopped communicating with the company and reported them to the Better Business Bureau, turning the check over to Franklin police.

"I'm not shocked, but I have to say I was impressed with the complexity," said Holder.

fraud check from Video

One interesting wrinkle in this particular scam is the request that the check be deposited via ATM. The fraudsters choice of a specific channel of deposit is an indicator that they wanted to avoid having a bank teller view the check deposit, along with the possibility that the deposit may take a bit longer to be flagged as fraud. Banks can better protect themselves and their customers by deploying technologies like image analysis that are able to be utilized across all the deposit channels.

Join us on October, 29-30, 2020, for the ORBOIMPACT Virtual Conference and our Fighting Fraud sessions where we address the check fraud landscape, new AI and Machine Learning technologies to combat fraudsters, and a riveting discussion with your industry colleagues during our check fraud roundtable.

If you have any questions, please email marketing@orbograph.com.

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