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Identity Fraud: New Techniques Respond to New Technologies

July 5, 2016

Banks are facing bigger and bigger challenges to ensure new accounts are actually legitimate. Once fraudsters create an account under a false identity, it can be very difficult to stop before its too late. To make it more difficult, online applications and online account opening give fraudsters the upper hand in manipulating their identities. From the American…

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"Why would I drive to talk to a video screen?" Six Video Teller Mistakes to Avoid

June 28, 2016

It’s not a live-in-person teller, and it’s not an ATM. But, based on conversations I’ve had with some of my older, more set-in-their-ways relatives, it may be the only way to get certain people to make use of a “machine” to do their banking. The interactive video teller machine certainly looks like an ATM, but the remote…

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Regulators Now Demanding New Deposit Reconciliation Practices for Banks & Credit Unions

June 21, 2016

Fed. Government: “Technological and other processes exist that allow financial institutions to fully reconcile discrepancies in deposit accounts”

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Report: FDIC-Insured Institutions Earn $40.8 Billion in Fourth Quarter 2015

May 20, 2016

End of the physical bank branch? Not at this rate!

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OrboAnywhere Launches with BAI Innovation Showcase (Video)

April 27, 2016

I really enjoy gatherings like last month’s BAI Payments Connect Conference because they provide an opportunity to re-engage colleagues interested in new technologies around “the check”… now, where else can you find that???

This year’s event was especially gratifying because Orbograph used the occasion to launch the new OrboAnywhere™ solution…and they recorded my presentation to create a video!

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On Second Thought…. Checks – We Love 'Em!

April 22, 2016

In the interest of equal time – Checks? We love ’em!

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The Readability Challenge: New Software Breakthroughs Virtually Eliminate Exceptions

March 7, 2016

One of the biggest hurdles in maintaining self-serve devices — ATMs, Remote Deposit Capture (RDC), and kiosks, to name a few — is ensuring that any negotiable item is converted and deposited correctly. Money orders are often the worst offenders, but there are still many checks with poor dropout features. Additionally, low-end scanners are more prone to poor images and MICR rejects due to cheaper imaging components.

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The Key to Controlling Medical Claims Billing Costs? INTEGRATION

February 17, 2016

It’s a safe bet that there will be a great deal of talk at this year’s HIMMS Conference (February 29 – March 4 in Las Vegas) regarding integration in medical claims billing.

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Stay on Target: Spider-Man and the Omnichannel

February 11, 2016

We’ve been talking about the Omnichannel quite a bit, both in the OrboNation blogs and around the Orbograph offices. It’s an important topic for financial institutions and retailers alike.

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Omni-Channel Strategies Demand Cross-Channel Consistency

February 8, 2016

During the Omni-Channel Capture: An Evolving Strategic Direction webinar recorded live at the RDC Summit 2015 (free for RemoteDepositCapture members here), the panelists agreed that Omni-channel delivery strategies, pioneered by hospitality and retailing companies, are becoming absolutely vital for financial services.

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